@Hannes79Els Thanks for getting back to us. We've sent you a DM, please share your contact details for us to get in touch.
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Panarottis SA
5K posts
Panarottis SA
@PanarottisSA
BIG ON FAMILY BIG ON PIZZA AND PASTA #BigOnPanarottis
South Africa Katılım Ağustos 2012
938 Takip Edilen30.1K Takipçiler
@PanarottisSA You can only DM someone if:
They follow you, or
They allow DMs from everyone in settings
#thanksfornothing
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@PanarottisSA 3rd bad experience at your Walmer Park branch today...so much that I had to phone the store to get service & still not get any at all #badservice #badexperienceagain #fixit
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@RakeshHunter Thanks for the suggestion, we'll be sure to share it with our menu development team.🙂
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@PanarottisSA Can you look into extending you breakfast cut off time to 12h00! It will be greatly appreciated.
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@u_gabhadiya That's really disappointing to hear. It's important we address this - please send us a DM with your visit details, date/time, and your number. ~Lebo
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@PanarottisSA What an unpleasant service we got from one of your staff at Ballito Junction. Tipping her was so painful 😣
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@mssmartypantss @UberEats Thanks for sharing your online order experience with us. We'd like to look into this for you - please DM your contact details and the name of the Panarottis you ordered from. ~Ella.
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@Denniskriedeman So sorry for the confusion ❤️ Panarottis Somerset West Mall is temporarily closed, which is why it’s not on the Panarottis App and why you aren’t able to reach them on call. Please keep an eye out for updates. ~Lebo
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@PanarottisSA your app is not picking up my local panarottis at the Somerset west mall, and when you call the number on your website, it says the number does not exist. How are you supposed to support a business like this. Pathetic
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@Sports_Musik @ladyhuneybee @Legend_Sqwai We're located nationwide. Please follow this link >>bit.ly/3Vfj6Uo to find a Pana near you. 😍
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Solo breakfast date if you wait for company you will never enjoy in life . ❤️❤️❤️🥰 I recommend going out alone .
Giving them 10/10 food
Service 10/10
Atmosphere 10/10 no crowds
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@Lerumo610 Thank you for letting us know. We'd like to look into this for you, and we'll request the team get back to you. ~El
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@PanarottisSA the operation team called and said she’ll send me a text so we can arrange when to come by even today still waiting!
Anyways enjoyed your pizzas the other day.
Panarottis SA@PanarottisSA
@Lerumo610 We have asked the operations team to treat your complaint with urgency but please allow our operations team up to 48 hours to get in touch with you to address your concerns. ~D*
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@MoTEESAGE Thanks for the suggestion. We'll be sure to share with the team.
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@PanarottisSA Hi … When are we getting the option to buy small pizza’s on MR D?!
😃
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@SireOfNations Thank you for your response. Please send us a DM with your contact details so that we can accurately escalate the matter and have our team get in touch with you to address your concerns. ~D*
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@PanarottisSA I went for lunch at your branch today and ordered pasta, when it came it wasn’t even edible, the sauce was terrible and i then paid and left because my stomach was already grumpy. Ive since been rolling with a runny stomach since i left your establishment.
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Going to @PanarottisSA for pasta should come with medical aid 😭. I went and ordered pasta today… what a waste of my money PLUS a premium stomach ache subscription..
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@Lerumo610 We have asked the operations team to treat your complaint with urgency but please allow our operations team up to 48 hours to get in touch with you to address your concerns. ~D*
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@Lerumo610 Thank you for your response. We have escalated the matter and the restaurant operations team will be in touch with you to address your concerns. ~D*
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My partner and I we went out for dinner yesterday @PanarottisSA we had thee west experience ever,service was bad,they missed up our orders and the food was terrible,the manager come to our table to check if everything is okay, we told her about our experience and we got a sorry.
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@Lerumo610 Thank you for letting us know about your experience. This isn't the standard we hold ourselves to and we are sorry to see that you were disappointed with your visit. Please DM your contact details, the name of the Panarottis and date/time for us to look into this for you. ~Ella.
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@PanarottisSA even the next people from our table were complaining, we work really hard for our money to be treated like we’re not paying for the food.
If it was the other race they would get better treatment.
Lerumo@Lerumo610
My partner and I we went out for dinner yesterday @PanarottisSA we had thee west experience ever,service was bad,they missed up our orders and the food was terrible,the manager come to our table to check if everything is okay, we told her about our experience and we got a sorry.
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@ESNK Thanks for giving us a heads up on this. We will be sure to let our team know so they can follow up. ~Sips.
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Dear @PanarottisSA
Your shop in Musgrave is a ghetto, music is way too loud for 19h46 in a family restaurant. As a consequence staff was loud in the presence. Manager is doing his best but the team is belligerent and insubordinate towards him.
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@Bibi_Matshuisa We're so sorry to hear this, Pauline. That's not the service experience we want anyone to have. Please DM us with more details (when you visited, your membership number and your contact details) so we can investigate and get back to you. ~Lebo
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How sure do i know that my points will be credited? Panarottis, this is real bad service at its best. Le phalwa ke Spur because they know how to take care of their customers.
@PanarottisSA
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How sure do i know that my points will be credited? Panarottis, this is real bad service at its best. Le phalwa ke Spur because they know how to take care of their customers.
@Panaro
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That's definitely not the standard we hold ourselves to. We'd like to look into this for you - please send us a DM with your contact details, name of the Panarottis restaurant, the time you placed your order and confirm how you placed your order and we will escalate the matter and have our team reach out to address your concerns. ~D*
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@PanarottisSA this is super dissapointing. Ordered an Al Capone with hardly any tikka chicken on the pizza. Unpleasantly surprised😫🙄
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@philani_14 Hi there! We can definitely check on this for you. Please DM us your membership number, contact number, and full name. ~Lebo
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@PanarottisSA I have lost my vouchers without spending them…I got to the store I was told I need to download the app they can’t locate my vouchers with my cellphone numbers DESPITE having received many vouchers that suggest I have vouchers..assist please
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@RichmanSekatane We'd like to understand more - kindly send us a DM with more details about your Panarottis experience and we will look into this for you. ~D*
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