Panasonic North America

@nkatoch07 Hi! We’re really sorry to hear about this! Please send us a private message with your order number, and we’ll gladly look into it right away to get this sorted out for you. Thank you so much for your patience! - S twitter.com/messages/compo…

It has been 3 months since I returned my body trimmer, and I still haven't received my refund. To make matters worse, the last check was canceled after I deposited it. Disappointed in the poor and complicated service from @PanasonicNA @Panasonic. Please resolve this immediately.

@MI5Mantle Hello Simon! We’re sorry to hear about the delay with your order. Please send us a private message with your order number, and we’ll look into this for you right away. - S twitter.com/messages/compo…

@technics I have an order which is over one month old now and still not complete. I keep contacting customer services but they just say "...we'll be in touch" but nobody ever does. What do I do? @PanasonicNA

@mruk69 Thank you for sharing your thoughts! We’re excited to be back in the U.S. TV market and appreciate your feedback on the Fire TV OS. We’ll be sure to share your input with our team as we continue working to deliver the best experience possible. Your voice matters to us! - S

@PanasonicNA I was so happy to know that Panasonic is selling TV’s in the U.S again. Not happy about the Fire Tv OS. Why would a company that makes quality products have the worst operating system.

We’re truly sorry to hear about your frustration and understand how upsetting this situation must be. To help resolve this as quickly as possible, please send us a private message with more details and your ticket number. We want to take a closer look and ensure you get the support you need. Thank you for giving us the chance to assist! - S

@PanasonicNA Panasonic refuses to honour their warranty. After a sending me all over the place they are now saying they will deal with the replacement themselves. But they require a video, problem is they have no way for me to send them a video and refuse to provide one.

Thank you for providing the model number! We're glad to hear our team has already reached out and added you to their list for follow-up. In the meantime, to record a personal greeting, press MENU, then the # key, and enter 302. Select YES to start recording your message. Once you're done, press STOP and then OFF to save it. We hope this helps! Let us know if you need further assistance. - S

@PanasonicNA Model number is in email ... your people wrote me today and i am on their list to call. he model number is KX-TG994SK. I read the manual and put in all the codes. nothing works. switching to DM.

My mother purchased a discontinued Panasonic model phone. We have had a generic answer on her machine and cannot figure out how tape a personal greeting. Codes don't work. I sent an email & left a VMM on the CS phone line last week. #CustomerService @PanasonicNA

@YIsabelle1 Hello there! We have reached out via private message to further assist, we are looking forward to your reply! - F

@PanasonicNA Worst customer service ever ‼️3 months of use, my PANASONIC microwave oven started making a loud rumbling noise. The repair service didn’t fix it & 🟥The « Support team » ask to bring it back for repair SERIOUSLY 😳😳JUST REPLACE IT AND STOP WASTING MY TIME‼️

@GaelODAsks Hi there! We recommend getting inner blade part number WES9752P for your ES-AWL6A shaver. We hope this helps! - F

@PanasonicNA @panasonic I have a ES-AWL6A shaver. Do you offer rechargable blades for this model?

@samkat59 Hi there! We have reached out via direct message. We are looking forward to your response there!

@PanasonicNA getting support on a microwave at @BestBuy has been difficult. It’s under warranty for a few more days. Help

@ANTIQUELEGEND Thank you for your enthusiasm! We’re excited to be back and appreciate your support, stay tuned for more updates! - S

@panasonic You guys are back so I think you can start posting new stuff again. @PanasonicNA

Panasonic HD Announces Organizational and Personnel Changes

Hi Andrew! We are sorry to hear about the situation you have experienced. We have checked your ticket and would like to confirm that our team is working on the situation. Someone from our team will reach out to you shortly with any updates they have available. We are sorry for the long wait and truly appreciate your patience while we work on resolving this matter. - S

.@PanasonicNA support must be ai. I filed a ticket on about not receiving my s9 lens and sd card that comes as a rebate with a customer support agent. He submits a ticket that includes the s# and a picture of the s# and the first reply to the ticket asks for the s#. What a joke…

@HighDefDiscNews We’re sorry to hear about your experience. We’ve reached out to you directly to gather more details and assist in resolving the issue as quickly as possible. We look forward to your response! - S

Wake up, Panasonic! Prove to me you can fix my problem with my player. I’m not going to just go buy another one of your players, take a loss, and eventually have this happen again. Prove to me you can do better. Prove to me you can fix the issue with the UB820 player, @PanasonicNA / @panasonic. Else, I’m going to buy another brand and sell this player AS-IS.

@HighDefDiscNews Hi! We’ve sent you a message to better understand the issue and look forward to your response, so we can assist further! - S

And then this happens, just like with DOGMA. This is for BLACK PHONE 2 on 4K UHD Blu-ray. @PanasonicNA @panasonic 😮‍💨 🤦‍♂️

@mars2022322531 Hi Ben! Thanks for your suggestion! Currently, we don’t have any plans for a firmware update to make the UB9000 multi-region. We appreciate your feedback and will pass it along to the team for future consideration. - S

@PanasonicNA @RamTrucks Any chance you could release a firmware update for Blu Ray UB9000 to make it multi region?

Say it with us @RamTrucks and @KlipschAudio -- this one is for the boys with the booming system, top down AC with the cooling system soundandvision.com/content/klipsc…

@MaggieRasmusse2 We're sorry to hear about the trouble you're experiencing with your answering machine and handsets. We've sent you a private message to gather more details so we can assist you further. We appreciate your patience and look forward to hearing from you! - S

YKK Corporation and Panasonic Holdings Corporation sign a share transfer agreement for Panasonic Housing Solutions Co., Ltd.

@PalomarSoriano Hi! Since this model has been discontinued, replacement parts may no longer be available. For customers in the U.S., we recommend checking Encompass, and for those in Canada, Reliable Parts is a good option to explore. - S

@PanasonicNA hello there I need support on a product with serial number sr-de103 I’m just wondering where can I buy a replacement part. Thanks.

Hi there! Thank you for your feedback. We understand how important visibility is when using the control panel, and we’re sorry to hear that this has been an inconvenience. Your input is truly appreciated and will be shared with our team as we continue working to improve the design and usability of our products. - S

@PanasonicNA The Panasonic NN-SB65NS microwave doesn't have any backlight for the control panel! I can't see the buttons unless I shine a light on it.

@Robinongaliano Hi there! We’re sorry to hear about the missing gasket and understand how frustrating that can be. Please feel free to send us a private message, so we can help sort this out for you. We appreciate your feedback and want to make sure you’re taken care of. - S

@panasonic @PanasonicNA Lost a rubber gasket for my expensive Rice Cooker NEVER AGAIN…$85 because rip off

Hello! We sincerely apologize for the delay in responding and understand your frustration. Your questions about the microwave purchase and warranty are important to us. Sometimes messages can get missed, so we kindly ask you to please send us a direct message again. We’re committed to assisting you and want to make sure your concerns are addressed as quickly as possible. Thank you for your patience and understanding. - S

@PanasonicIndia @PanasonicNA @panasonic What is wrong with you. Sent a DM long time ago, it was a query regarding microwave purchase. Till now no response? If you don't respond to buying leads, how can we expect you to respond to service issues? Query regarding Warranty

@theparkernathan Hi Nathan! We are glad to hear we could sort this out. Please reach out to us anytime you need further assistance with our products! - F

@PanasonicNA Someone reached out to me and is having me return the radio and power cords for a refund.

@panasonic Just bought one of your CD players and this is what the power cord looks like. It is also sparking badly when I plug it in. Who do I contact to get the power cord replaced? @PanasonicNA @Panasonic_cp