Patrick Hayward

In our brand new #whitepaper, we provide an in-depth study into the broader impacts of the recent Civil Liability Act 2018 & identify the necessary changes that #insurers should consider. Download for free! loom.ly/CjJDlog

Whether looking to reduce op expense, utilise expertise for products, or scaling up of resource, insurers and MGAs need to ensure that CX is front and centre in their outsourcing strategy via @Insurance_Post loom.ly/0KTIZiU #insurance #claims #outsourcing #CX

Our latest #research identifies the shortest & longest direct customer journeys across car #insurers’ digital user experience: loom.ly/V6ItSYA #Subscribe for your FREE access to the DigitalBar: loom.ly/5HGLiZc #digitalcustomerexperience #customerjourney #UX

FREE Digital #Claims paper? If you haven't done so already, there's still time to respond to our #chatbot survey, developed by @spixii_bot. buff.ly/2OuRetw #Insurtech #DigitalTransformation

Altus announces the launch of a new Cost Analytics and Benchmarking Service in partnership with #LondonMarket specialist @cognitiverisk. Click the link for further information: buff.ly/3gc5uD7 #lloydsoflondon #insurance #insurancenews

Amazon advertises senior #insurance vacancy, with insights from @PostPamelaK via @Insurance_Post: buff.ly/3agZo2O. Take a look at previous @AltusLtd research 👉 Amazon's insurance opportunity: 10 areas @amazon can disrupt: buff.ly/3gNpLzD #Infographic

If you work in Claims and have 5 minutes - please share your thoughts with the @AltusLtd survey chatbot, developed with @spixii_bot, in return for some insights on Digital Claims Management #claims #Insurtech

Registration is now available for our Digital Experience platform - The #DigitalBar. Click the link for further information: buff.ly/3frWfiz #Insurance #userexperience #Digital

Our last #research highlighted an increase in tech at the #FNOL stage - has this gone further into the #claims lifecycle in the last 2 years? Find out when our #DigitalBar research is released soon. buff.ly/2UrxEBH #DigitalInsurance

@AltusLtd @katiescott_eb @InsuranceTimes_ This has also been the time for insurers to support their customers, help to alleviate this stress where possible, and discourage fraud by improving customer relationships and industry reputation

Financially stressed policyholders are a 'moral hazard' leading to increased #claims. @PatrickAltus states for #insurers, it is important to establish appropriate controls to reduce #fraudulent activity. Article by @katiescott_eb via @InsuranceTimes_ buff.ly/2VG7yvF

Will credit hire cause claims inflation post-reform? With potential pressure on the amounts CMCs & #credithire firms can earn, @PatrickAltus estimates an increase in number of #claims. Article (Pg 40) by @katiescott_eb via @InsuranceTimes_ buff.ly/2yuf2sP #WhiplashReform

Great report on how the current crisis is impacting insurers' operations, and how tech might help alongside all the value chain. #InsurTech #FinTech #AI ➡️  altus.co.uk/insights/impac…

The Insurance team at @AltusLtd have captured & visualised the key impacts of #COVID19 against our #Insurance Reference Model. The report also includes an activity checklist, with points to consider for every business capability. Click here: buff.ly/2ULoDUC

We want everyone to enjoy great beer, even if they can't get to their local pub. That's why we're offering a discount code for our web shop! Free delivery over £35 🍻 You can even click and collect from @Anspach_Taproom, @TheCroydonTapAH, @ThePigeon_AH

Take a look at the recent SOCP article on the whiplash reforms, with insights on the likely impact and challenges ahead of implementation from Laurence Besemer @FOILlaw and @Donna_Scully @CarpentersGroup.

#Insurance Predictions 2020: More partnerships & automated switching are likely. @MarkMcDAltus reveals his industry predictions for the coming year via @InsEdgeOnline 👉 buff.ly/38OVQ6E #InsurTech #DualPricing #MysticMark

Election day – what will the result mean for your #clients? Altus' Head of Retirement Strategy, @JDAltus considers the various scenarios of today's #GeneralElection2019 & the impact it could have on #pensions via @_moneymarketing moneymarketing.co.uk/opinion/electi…

2 Days to go until the @Insurance_Innov event! Come & meet our #insurance team at stand 5 (near the coffee!). We're also running FREE #Digital Capability Maturity sessions & offering a chance to win an Amazon Echo Dot! #IISummit19 buff.ly/2CB5fzK

@AltusLtd will be running FREE Digital Capability Maturity sessions at the @Insurance_Innov summit on 13th & 14th Nov. Come & find us at the Altus booth or alternatively, book a meeting with @MarkAltus on Brella: buff.ly/34hWFlg #IISummit19 Click: buff.ly/36suoL0

Our director of general #insurance @MarkAltus discusses with @JamesJWYork @Insurtech_UK some of the challenges & opportunities for the sector in this fireside chat. Have a watch! #FCA #DigitalTransformation buff.ly/2B5k9gZ