Patrick Shugart

Just more of someone reading from a script and not actually listening to the problem. Sigh. @Bose

Getting terrible customer service from @Bose. Bought an expensive refurbished portable speaker from their website. It broke pretty quickly, they replaced it with another broken speaker and now they won't quickly refund or replace with a working speaker. Lame.

@BoseService Message sent.

@PatrickShugart Hi Patrick, thank you for bringing this to our attention. We’re sorry to hear about your experience. To help us assist you further, please send us a direct message with your portable speaker’s serial number and your location. We’ll be happy to look into this for you. twitter.com/messages/compo…