PayJustNow

Questions were asked, stories were told and dreams were shared. Thanks Mudiwa and the team @BDliveSA for shining a spotlight on our "Just Cause".

@andrew_lynch Thank you for reaching out. Please provide me with your cell number that you signed up with in order for me to assist.

@PayJustNow I've unsubscribed from your marketing spam, yet you continue to email me. Please can you fix this.

@Amor_T_J The store needs to process a refund and send us a refund request so we can refund the money you paid.

@DirkTaljaard7 Please email us to support@payjustnow.com

@PayJustNow does not allow me to log in

@stephen50317071 Please email us on support@payjustnow.com

@PayJustNow i have join payjustnow balance its zero.i need to know if i qualify or not.its just new to me

@Boikokobetso05 Please Email us on support@payjusnow.com

@PayJustNow I am seriously not happy with your customer service, I have been trying to get my refund for over a month now, sadly I haven't even received my money even now.

@MrsHmmKissHer @Mashianoke19, please send us an email with your details and the nature of your query to: support@payjustnow.com with

@Mashianoke19 @PayJustNow What happened? If you don't mind me asking please

@Mashianoke19 @2025millionaire @Maps_II We can't find your profile from these handles - please chat to our team from the contact us page on our website or in the APP. We only debit on the date you set in your profile, unless that payment is missed. support.payjustnow.com/support/soluti…

@Maps_II @PayJustNow @BDliveSA Their system is fucked up... i am now struggling to make payment and it's their fault but by tomorrow they will double my amount... I am so angry and frustrated right now

Questions were asked, stories were told and dreams were shared. Thanks Mudiwa and the team @BDliveSA for shining a spotlight on our "Just Cause".

@KhuptaNkululeko , At this stage we are only available at the till in store with Adidas. We are talking to them about adding us to their website, and if you are up for it – add your voice to our argument – maybe we can speed up their decision process 😇

@PayJustNow hi, I'm trying to purchase something on Adidas online having been redirected from your website but on the payment options I don't find you guys. Please assist

@msandi69 Thanks for reaching out, Please provide us with your email address to help locate your profile so we can assist you , If you require further assistance please reach out to us. Regards Christopher Williams

@PayJustNow I bought a t-shirt using your app and immediately made two payments but only one payment is reflecting on my app while money was taken two times from my account 😤 what’s happening… I was suppose to be left with one final payment

@sphosenkosi_n maybe start a chat with us in the App or drop us an email. and we can look into it for you.

@PayJustNow #zerointerest why you guys increase the monthly payment without my permission 😒

@sphosenkosi_n we wouldn't do that. The payment only increases if you miss the payment date and then miss it again the next day. We do message you 3 times before a late fee applies. support.payjustnow.com/support/soluti…

@Abuti_Dan Thanks for reaching out. With Adidas you can only do instore purchases. Regards Christopher Williams

@PayJustNow how do I use the opt for PayJustNow on adidas when I checkout ? Again what is the difference between “online” and “instore” ?

@PK727 can you navigate to contact us and start a chat - and we can have a look?

@PayJustNow hi guys, I’m having an issue with the reset pin button on the app. It’s unresponsive. I’m using an iOS device and I’ve recently updated the app.

@BrenwinTheunis, please drop us an email at: support@payjustnow.com or start a conversation on our live chat platform under our 'Contact Us' tab.

@Sijabul23004780 As for the payment attempt - i can't see your profile from this handle but if you use @CapitecBankSA - please check that the daily limits when they restored services after the August system issue - they failed to restore the daily limits.

@PayJustNow @BDliveSA My first purchase was on the 26th or 27th of July, I was surprised when the second payment was due on the 1st of August when the T&C s stated that the next payment will be after 30. So I was obviously charged extra. I have been trying to pay from yesterday the whole day

@Sijabul23004780 not sure where you read that T&C - this is how it works support.payjustnow.com/support/soluti… .

@Irenelamola25 we are working on this issue and will resolve it!

@Irenelamola25 we have received your queries last week and I see you have been in contact with pur team and they have undertaken to resolve the issue. Have a look at the last 2 points on this article. support.payjustnow.com/support/soluti…

@Milps289 Thank you for reaching out. You will need to contact the store you shopped with to arrange a return/exchange. We are the payment option you used... and wisely so! Take care xx.

@PayJustNow hey I purchased a suitcase but it’s too small. I want to return it and get something bigger. What’s the process?

@g_benzel Hey there! How can we assist?

@PayJustNow hi