Payoneer Customer Care

@0_myusufu @reefreak @Payoneer @0_myusufu Thanks for sharing your reference number. We've got your account now. Our team is taking a look here and will get back to you ASAP. We're really sorry for all the trouble. See you soon!

@Payoneer_Help @reefreak @Payoneer @Payoneer_Help Payoneer My account has been under review for 4+ weeks with no resolution. Support only gives generic replies. This is seriously affecting my business. Case ID: 260407-011414 Customer ID: 103116876 Please provide an urgent update

Hi @Payoneer @Payoneer_Help, I’m unable to access my account because the 2FA SMS code cannot be delivered. I’ve submitted a support ticket (#260428-017938) but haven’t received a response yet. Could you please check and assist? Thank you.

@VfxAll41376 @Payoneer @VfxAll41376 Hi! Could you please confirm if you have submitted a message via paynr.co/ask? If so, kindly provide us with your ticket reference number so we can look into it 🙏

@Payoneer_Help Hello @Payoneer, I have been trying to complete my address verification for many days, but I have not received any response from your side. I already submitted the required documents, but the process is still pending. Please check my account and help me resolve

@BxxxD77 @BxxxD77 Hi, we understand your frustration. Please reply to the automatic message you received, and you will be redirected to one of our agents who can assist you further. Thank you for your comprehension 🙏

• I was told to create a new ticket again I followed your instructions again: • Created a new ticket (Case ID: 260501-006552) • Provided all details again Now I receive an AUTOMATIC reply saying my account is closed. This is not my concern. My concern is my MONEY.

@Payoneer @Payoneer_Help This has been going on for OVER 5 MONTHS and still no resolution. Here is the full timeline: • My payment from was rejected due to my Payoneer account issue • I contacted support multiple times — no proper response

@AhmedCh0538184 @RDimulai55398 @Payoneer @AhmedCh0538184 We've checked your ticket (260501-005994) and one of our agents will reply to you shortly 🙏

@RDimulai55398 @Payoneer_Help @Payoneer Why ur account was froze?

Last week, we hosted Junior Achievement of New York, welcoming 30 students from The Academy for Excellence in Leadership in Brooklyn for a day of career development and job shadowing. 🙌 Our volunteers brought it to life from hands-on mentorship to an Entrepreneurial Challenge where students built their own cross-border chocolate company. 🍫🌍 We also hosted a career panel with colleagues who graduated from NYC high schools, giving advice and mentorship to the next generation. 👏 This is just the start. Thank you to everyone who showed up and made an impact. 💙

@the_alllex @Payoneer @the_alllex Hi! Have you submitted a request through paynr.co/ask? If yes, please share your ticket reference number with us so we can assist you further 🙏

@Payoneer_Help @Payoneer Hi! My Customer ID is 103474066. I received an approval email, but I'm stuck in a login/verification loop. Support tickets are unavailable. Please help me access my account!

@mdmortujalam @Payoneer @mdmortujalam We've checked and can see that your case is with the relevant department. They will send you an email as soon as there’s an update. Thank you for your patience 🙏

@Payoneer @Payoneer_Help #260426-012027 I"ve balance on my account, but my account is closed, please help me to withdraw the balance

@Mukwaya_fa @Payoneer @Mukwaya_fa We've checked and can see that one of our agents will get back to you shortly. Thank you for your patience 🙏

@Payoneer_Help @Payoneer 260429-016960 is the reference number

@Payoneer I am having a two step verifivation with my account. I can not receive sms. I cant access my account. I cant buy food. Please help.

@Arxlanbhai @Payoneer @Arxlanbhai We’re here to help! Please submit your request at paynr.co/ask. Once you receive your ticket number, share it with us so we can assist you promptly 🙏

@Payoneer_Help @Payoneer @Payoneer_Help can you please provide me a human agent that he/she resolve my problem faster

@Payoneer My account is approved but still not accessible. I’ve contacted support but only received automated replies. Please help me resolve this issue.

@Muhammadsh44766 @Muhammadsh44766 We’re sorry to hear about the issue with your accounts. For security reasons, we cannot assist via DM here. Please reach out to us through paynr.co/ask and provide your ticket reference number so we can assist you 🙏

@Payoneer_Help @Payoneer_Help Urgent help needed! I have 2 accounts by mistake. My account is blocked & I can't DM you. Please help: 1. CLOSE: [Pakistan wala email] 2. KEEP: [Saudi wala email] I live in Saudi Arabia. Fiverr payments stuck. Please check DM or reply here. Thank

@tymboyszn @Payoneer @tymboyszn Hi! To get your ticket number, please send us a message through paynr.co/ask and we'll assist you right away 🙏

@Payoneer_Help @Payoneer Cant find a reference number, you can clearly see the screenshot

With Payoneer, pay on your terms with flexible, multi-option payment solutions. Get started here: paynr.co/4cGLtoz

@Arxlanbhai @Arxlanbhai Hi! If the bot’s instructions are followed, it will transfer you to a real representative for further assistance. You can also initiate an email ticket here: paynr.co/ask and share the number so we can check it.

@Payoneer_Help can ya u please provided me a human agent? I want my account urgent

@kalyanired21416 @kalyanired21416 Hi! Thanks for sharing your reference number. We understand your concern about  your account lock, and we’re here to help. We’ve emailed you the details. Reply if you need anything else.

@Payoneer_Help My account got locked on Day 1 due to 2-step verification issues. I entered correct details but still got blocked. Password reset isn't working. The phone number shown isn't mine & reset emails aren't arriving. Waited 12+ hours. Please help! Ref: 260430-011223

@kalyanired21416 @kalyanired21416 Hi! We're sorry to hear you can't access your account. Have you emailed our Support Team at paynr.co/ask? You can also share your reference number here so we can review it and assist.

@Payoneer_Help THIS IS SO FRUSTRATING! THIS IS THE THIRD TIME I AM REACHING OUT. My account was opened and BLOCKED yesterday itself. Because the two-step verification didn't work! I entered my CORRECT DETAILS AND PASSWORD!  Still, it got blocked. PLEASE CONTACT ME NOW!

@SilentShahid2 @SilentShahid2 Hi! Thanks for sharing your reference number. We understand your concern about  the delayed account review, and we’re here to help. We’ve emailed you the details. Reply if you need anything else.

@FahadAkram78 @intzar82356 @Payoneer @PayoneerHelp @FahadAkram78 Hi ! Thanks for sharing your reference number. We understand your concern about the delay with your account review, and we’re here to help. We’ve emailed you the details. Reply if you need anything else.

@Payoneer_Help @intzar82356 @Payoneer @PayoneerHelp @Payoneer My account has been under review for 3+ weeks with no resolution. Support only gives generic replies. This is seriously affecting my business. Case ID: 260419-007026 Please provide an urgent update.

@Payoneer @PayoneerHelp replied 4 days ago saying you emailed me, but I GOT NO EMAIL. Still locked out of subhanaintzar022@gmail.com for 2+ WEEKS. QR 2FA bug - app has NO scanner. I CANNOT LOGIN. DISABLE 2FA NOW. Case: 260413-024269 DM ME. #PayoneerHelp

@mrhanuman17 @Payoneer @mrhanuman17 Hi! Thanks for sharing your reference number. We understand your concern about the duplicate fee charge, and we’re here to help. We’ve emailed you the details. Reply if you need anything else.

@Payoneer_Help @Payoneer @Payoneer_Help Thanks for the response. I’ve already submitted the request via your support form. Request ID: #260430-021207 Please review the duplicate annual fee charges ($29.95 on Mar 25 & Apr 30) and process the refund at the earliest.

@Payoneer @Payoneer_Help Why was I charged an annual fee twice in just 1 month? ($29.95 on Mar 25 & Apr 30) Already reported before. Need an immediate refund or I’ll stop using Payoneer.

@_bhaskar01 @_bhaskar01 Hey there! We have checked here for you, and our team will reply to your email soon.

@Payoneer_Help My account verification is pending for over 10 days. My Etsy shop is stuck on ‘Verify Payoneer’. Customer ID: 100676128 Please help urgently.”

@Morenike_oa @KovieA @Payoneer @payoneerone @Morenike_oa Hey there, we are sorry to hear how you feel about our platform. If you need assistance with your Payoneer account, please don't hesitate to contact our support team through one of the channels listed at paynr.co/ask

@Payoneer_Help @KovieA @Payoneer @payoneerone You're so incompetent, I've been trying to verify my account and it's been a terrible experience

Reference number: 260429-000532 Payoneer respond to my mail with the above reference number. It's been pending for long @Payoneer_Help @Payoneer @payoneerone