Perfora

@tripathiRajat10 @Perforacare Hey Rajat, we completely understand the situation and this should not be the case in the first place. However a new order with order ID P2021852202_2 is ready to be dispatched and once shipped you will receive the tracking details to track further.

@aishkarale Hey Aish, We are sorry for the issue and the inconvenience caused. However could you please share the order ID with us so that our team can reach out to you and assist you?

@Perforaofficial An issue related to the packaging quality of one of your toothpaste products. I had ordered three toothpaste variants, and among them, the “Super Fresh – Cooling Crystals” tube had a problem. After some use, the tube burst from the top and became fully swollen.

@IshitaLamba_ Hey Ishita, We are extremely sorry for the delay and the inconvenience caused, however could you please share the order ID so that we can check and our team can get back to you and resolve the issue ASAP.

@Perforaofficial Reached out multiple times regarding an order duplicate. It has been 2 weeks and no response from your team.

@Cybercellteam Hi Pradeep, Please be informed that your order ID P2021884984 has already been cancelled.

@Perforaofficial Order #P2021884984 Hi Team please cancel this order, I placed it mistakenly. Order #P2021884984 #Kantara #KantaraChapter1 #KARINAxLoveYourW

@AmeyBallal Thank you for your feedback. We always try to provide you with best resolution. Please feel free to reach out in case of any queries.

@Perforaofficial Hello Team I received the product and it is working as expected. Thank you for the support

@Perforaofficial Despite multiple emails and even sharing a video proof, no action has been taken for my faulty perfora toothbrush that’s not charging. The product was picked up for replacement week ago, but I haven’t received any update yet. Pl resolve this asap #CustomerService

@tripathiRajat10 @Perforacare Hey Rajat, We are truly very sorry for the issue and the delay. However we have escalated this concern with the courier partner and we request you to kindly allow us sometime to resolve this and get back to you.

@Toxicbalraj Hi Balraj, We are extremely sorry for the issue but could you please share your order ID so that our team can check and assist you accordingly?

Hi @Perforaofficial , my order has been showing undelivered for the past 3 days. No resolution, no proper update. This is really disappointing service. Kindly resolve this ASAP.

10 mins to deliver. 30 mins to whiten. That’s the math we like! 😏 #quickindiamovement

@rishabgautam Hi Gautam, Our team is looking into the matter and we are trying our best to resolve the issue for you ASAP.

@Perforaofficial No update yet ?

@Perforaofficial One week since order placed and no firm commitment on delivery date. Is this how you take care of your customer orders ?

@ashu_131988 @JatanBawa @TusharKhurana Hey, we are truly sorry for the issue and the delay. To assist you better could you please share your order details with us?

@Perforaofficial @jatanbawa @tusharkhurana wow, stellar service. Order out for delivery 2 days, delivery guy says he won’t deliver & marks me ‘not reachable’ without even calling. Impressive way to treat customers

@NeetVibes11 Hey Nitish, We are truly sorry for the issue with the delivery. Could you please share your order details with us so that our team can check and assist you better?

It could have been mine favourite 'Instagram made me buy this' purchase @Perforaofficial . Sorry to say I was eagerly waiting for delivery of products, now I am deeply feeling disappointed from the team handling customers concerns, please contact And resolve.

@Pratimdasgupta7 Hey, Thanks for the shoutout! We hope you enjoy and love it.

Now it's time for @Perforaofficial

@kevaldalasaniya Hey, apologies for the delay and inconvenience caused. Could you please share the order ID so that we can check with our team and update?

@Perforaofficial Had placed order on 11th Aug where delivery date you were showing 14th Aug, now till end of 19th Aug order is not delivered and no updates, still your team is saying to wait for 3 more days, made mistake by ordering your products #poor #CustomerExperience

@DBombayBrunette Hey Dollie, Thanks for reaching out. Could you please share your registered contact number or the registered email ID so that our team can get it checked and assist you accordingly.

Hey @Perforaofficial , I placed an order on your website, paid via GPay and the amount was deducted as well, but then the order page said there was an error and asked me to retry payment. Please look into this on priority. Can share transaction no on DM.

@trdviner Hey, Could you please share your order ID so that our team can reach out to you?

@tweeting_soul Hey, We are glad to hear that you're enjoying our product. Keep Smiling!!!😃

The greatest D2C discovery of this year has been @Perforaofficial ! Loved their mint mouthwash!

@AmeyBallal Hi Amey, Thanks for reaching out. Please find the link of the products - perforacare.com/collections/br…

@Perforaofficial where can I get head part only of perfora electric toothbrush.

@NihalKh15380181 Hi Nihal, We are sorry for the issue caused but could you please share your order details with us so that our team can check and assist you accordingly.