Hey @plivo, stuck in a signup loop!
• Work email domain is giving an error
• Personal emails aren't allowed
• Support requires logging in (which I can't do)
How can I reach your team to resolve this? Anyone have a workaround? I’m open to trying anything atp.
Was going to use @plivo for a new feature but it is blocking my work email address from signing up. Sales doesnt even respond. Any good alternatives as I need voice, sms, whatsapp capabilities
@plivo what does one need to do to be able to sign up with you? The cx.plivo.com/signup form doesn't accept any work email address - I've tried .in and two .com so far.
@datanotion Hi there, Thank you for your interest in Plivo. Please send us DM along with the email address you are using, so that we can check further.
Hey @plivo can I ask why my domain is locked out from creating an account with you? I have several accounts on Twilio right now and I'm looking for an alternative, but this is NOT a very welcomed response to trying out your API and platform. Can someone fix this please? Otherwise I'll have to look at other options. I can't even send your sales team a message - that fails too.
@datanotion Hi Team,
Thanks for your interest in Plivo.
All signups must be completed through our official page: cx.plivo.com/signup. Every signup runs through automated security and compliance checks, and unfortunately yours did not clear them.
This process is fully automated and ...
@prbsl Hi Team,
Thanks for your interest in Plivo.
All signups must be completed through our official page: cx.plivo.com/signup. Every signup runs through automated security and compliance checks, and unfortunately yours did not clear them.
This process is fully automated and ...
@plivo bro, what kind of support people you have hired man? i open a ticket and without understanding my business or requirement, you guys are flatly denying help? See this ticket 456080 ... can you put a Manager on this ticket please.
@yungalgorithm Hi Team,
Thanks for your interest in Plivo.
All signups must be completed through our official page: cx.plivo.com/signup. Every signup runs through automated security and compliance checks, and unfortunately yours did not clear them.
This process is fully automated and ...
@plivo What exactly is the criteria for signing up with Plivo? My legitimate business was denied simply based on my email domain? And a response from support was similarly vague. Do you just not want customers? #plivo
@plivo I tried to sign up with my work address, which ends in .edu, and was rejected "Please use your work email to sign up. Education email addresses are not supported.". Did you forget people work for .edus? I tried again with my home (.org) address - rejected again.
@WuTangAI We will fix the messaging here for better clarity. Thanks for reporting this.
Personal emails are not supported for account signups. Please try signing up with a work email.
Let us know if you face any other challenges.
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