HP Poly

@VedantGupt57 Hello Vedant, thank you so much for reaching out to Poly. We are extremely sorry for the inconvenience caused to you. Could you please let us know when was the headset purchased also please provide the proof of purchase? Regards, Poly Support

Hey @HPIndia @PolyCompany, my Case ID 5156618005 is being ignored. Despite valid proof of a 2yr warranty for my Voyager Free 60+, agents are threatening to close the case as OOW. I’ve filed NCH Grievance 9149609. I have exams nearly! Resolve it. #ConsumerRights #HPIndia"

@Tucidides_X Hello Varego, thank you for reaching out to Poly. We are really sorry for the inconvenience caused to you with the headset. We will definitely look into this and give you an update. Regards, Poly Support

@isithran Hi Isithran, thank you for reaching out to poly support. Sorry to hear about the issue you are facing could you please DM us so that we can assist you effectively. Regards, Poly Support

Hi @PolyCompany, how come your VVX 250 phones don't report a warning or an error in its log when a call fails because of a lack of codec overlap?

@R_Wilcox89 Hello Rick, thank you for reaching out to Poly. We are extremely sorry for the experience you had with us. Could you please send us a DM so that we can assist you further? Regards, Poly Support

@PolyCompany we have 101 poly VC devices in our company and I honestly say your support is some of the worst I have ever experienced! Cannot wait to move away to Logi instead of renewing our kit with you!

@AmarKothari25 Please locate the message icon on the top, then select it. Please enter the user name as our handle and send us a message so that we can assist you further. Regards, Poly Support

@PolyCompany Kindly let me know where you want me to send message ? Is this message at @PolyCompany Not sufficient ? I don't see current method of support will resolving it on time

@PolyCompany Bought couple months back two poly headsets. Total 8 headsets bought so far. Ear cuff of two headsets removes while usage. Either arrange for complementary Earcuff pair for both headset or replace headset. Presales/sales Bangalore is not supporting on contact.

@AmarKothari25 Thank you so much for the information. Please send us a DM, so that we can assist you further with the issue. Regards, Poly Support

@PolyCompany 3320 Blackwire usb a + c

@AmarKothari25 Hello Amar, thank you for reaching out to Poly. Could you please let us know the make and model of the Poly device so that we can assist you further? Regards, Poly Support

@PolyCompany Hi, Where I should DM?

Hello Shailesh, thank you for reaching out to Poly. @shailes1229 We are extremely sorry for the inconvenience caused to you. Please send us a DM so that we can look into this with high priority and provide you an update. Regards, Poly Support

@shailes1229 @HPIndia @jagograhakjago @GoI_MeitY @DoC_GoI @shailes1229 Hello Shailesh, thank you for reaching out to Poly. We are extremely sorry for the inconvenience caused to you. Please send us a DM so that we can look into this with high priority and provide you an update. Regards, Poly Support

@aaron401x @aaron401x Hello Aaron, thank you for reaching out to Poly. Could you please send us a DM so that we can assist you further? Regards, Poly Support

@PolyCompany Ok, so I charged my headset last night WHICH I KNOW I DID. Did a ghost unplug my headphones at 3am? because why are they at 20%?

@bila76792 Hello Bilo, thank you for reaching out to Poly. We are really sorry for the inconvenience caused to you with the headset. Could you please send us a DM so that we can assist you better? Regards, Poly Support

Join us March 17-19, 2025, at #EnterpriseConnect in the Gaylord Palms in Orlando, FL. Visit Booth #605 to learn more about how HP is transforming the way teams connect and collaborate together. Book a booth tour: splr.io/6016qumqq

Enterprise Connect 2025 is almost here! Book and attend an HP Poly Booth Tour for a chance to win Poly #VoyagerFree 60+ UC Wireless Earbuds. Book a booth tour: splr.io/6016qumsr #EnterpriseConnect March 17 – 19, 2025 Gaylord Palms, Orlando, Fl. Booth #605

Discover HP Poly’s innovative solutions at #EnterpriseConnect 2025. Use the invitation code: HPPOLY at registration and receive a $700 discount off 3 and 4-Day Conference passes or FREE Expo Plus Passes! Register here: splr.io/6014quV68 March 17 – 19, Orlando, Fl

Virtual meetings are about to feel a lot more real. @HP + @Google’s Project Starline brings face-to-face energy to video calls — bringing 3D virtual meetings to life. This is the future of work. Read the @WSJ article here: splr.io/6015qDvC3

Day one at #ISE2025 was off to an exciting start at Fira Barcelona, Gran Via! Stop by Booth #2Q500 to experience HP | Poly’s innovative collaboration solutions in action. We’re thrilled to connect, innovate, and shape the future of work together 👉 splr.io/6015oX8uF

HP | Poly debuts the #PolyStudio V12 Video Bar and #PolyLens Pro for Rooms at #ISE2025. Connect and collaborate like never before with HP’s comprehensive suite of video conferencing solutions. Read our latest blog to find out more. hp.com/us-en/newsroom…

Connect with HP | Poly at #ISE2025, taking place at Fira Barcelona, Gran Via, 4 - 7 February 2025. Visit us at Booth #2Q500 to explore HP | Poly’s cutting-edge collaboration solutions. splr.io/6015oX8uF

Don’t miss out on connecting with HP | Poly at #ISE2025 from 4 – 7 February 2025 at Fira Barcelona, Gran Vía. Visit us at Booth #2Q500 to explore HP | Poly’s cutting-edge collaboration solutions. splr.io/6017orBoh