Post Office

@TonyMontgomery1 Hi Tony, I'd recommend reaching out to @RoyalMail directly regarding this, as they're a separate company to ourselves.

@PostOffice another example of extreme poor service. Apparently, attempted a delivery at a primary school but no-one was there. Legal and security requirement for schools to be manned and message advising redelivery for tomorrow, when the school is closed!! 🤔

@timbogb Hi Tim, I'm sorry to hear this. However, Post Office Ltd is a separate company to Royal Mail. Royal Mail is responsible for the handling and delivery of mail. We recommend contacting them here @royalmail

@PuzzledOfBerks Hi, we offer this service through our partnered banks so that the transactions are tracked to prevent money laundering.

@PostOffice So why have you prevented counters giving change for a note unless you have an account and can charge the bank for a transaction which doesn't impact your bottom line one jot. Changing one denomination of legal tender for another should not be so hard!

@Malser Hi, I'm sorry to hear this. However, Post Office Ltd is a separate company to Royal Mail. We recommend contacting @royalmail directly regarding this.

@travelling_sikh Hi, I'm sorry to hear this. Would you please be able to send us a DM with more information?

Every birthday we send to London way never arrives, @PostOffice because after it’s posted a post office employee thinks it’s ok to open it thinking there would be some notes in there. Now having to write NO MONEY IN ENVELOPE, wondered if they can read

@MarkC1165 Hi Mark sorry to hear that you have not received your card if you could attempt a DM or call us on 0344 335 0109 we can assist-Margaret

@PostOffice I was assured via email on the 8th March that a renewal travel card would be with me within 3 days. It never arrived. I shall now remove all currency from existing card and put the funds into my bank. Then cut the travel card in half. I cannot abide poor service.

@GVLyon Hi, I'm sorry to hear this . Would you please be able to send us a DM?

@PostOffice so you are closing Croydon town centre post office. Today at 12:45 3 people serving and 20 in queue. Your service is appalling. @CPhilpOfficial @LabourSJ @JasonForCroydon @RowennaDavis

@SlinfoldDiana Hi, that side of things is handled by Royal Mail who are a separate company to us. You can contact them via their website at help.royalmail.com/personal/s/ or by calling 0345 774 0740

What on earth @PostOffice ? 11 items of post delivered in Horsham district at 16.45. Not impressed. @bbcsoutheast @BBCSussex @BBCNews

@JoanneB78982257 you with this. Thanks - Joanne 2/2

@JoanneB78982257 Hi, sorry to hear this. We can look into this for you, can I please invite you to a private message with the following info; Full Name, Post Code, Date of Birth, Last 4 digits. Our customer services are also open to call on +442079370280 and a member from our team can help 1/2

@PostOffice leaving female customer abroad with no access to post office travel card monies .. through no fault of her own. Disgusting. How do I raise a formal complaint

@blacksky200 Hi, I'm sorry to hear this. Would you please be able to send us a DM with more information?

Hey @PostOffice Can you please fix your Branch Finder! Opening times shown should reflect when the PostOffice services are open, and not when the corner shop is open. Eg:Drove a fair few miles on Sunday at 3pm after checking postoffice.co.uk/branch-finder/…, but the PO counter was closed!

@coppola777 Hi, Post Office Ltd is a separate company to Royal Mail. We recommend contacting them directly here @royalmail

@PostOffice how can you afford to advertise on TV ! You are putting postage costs up to a ridiculous amount !

@wilsonpeter48 Hi Wilson, I'm sorry to hear this. Post Office Ltd is a separate company to Royal Mail. Royal Mail is responsible for the handling and delivery of mail. We recommend contacting @royalmail directly regarding this.

@PostOffice read that there's going to be mail delays to be honest since the pandemic the service has got slower but more costly what the hell are you doing with all that extra money you raise every year

@BrexitDuck Hi, sorry to hear this. Could you send us a DM with a photo of your receipt? x.com/messages/compo…

Hi @PostOffice do you encourage your postmasters to rip the public off? I clearly asked for a letter to be sent recorded delivery. I was charged £9.25 for special delivery.

@ppuggler The branch is back open now after the works were completed Pat.

Hi @PostOffice is it possible to find out if a local post office is open again as it’s currently being renovated?

@spireflyer Hi, that side of things is handled by Royal Mail who are a separate company to us. You can contact them via their website at help.royalmail.com/personal/s/ or by calling 0345 774 0740

@PostOffice @CatMonnington Which stamps are refused i had a card put through my door someone sent me a birthday card with the Queens head on a first class stamp, saying not enough postage, i was out of the country tried to have it redirected but the date is too far away ?

@ppuggler Hi Pat, which branch please?

@bakedcamembert Hi, that side of things is handled by Royal Mail who are a separate company to us. You can contact them via their website at help.royalmail.com/personal/s/ or by calling 0345 774 0740

I bought a small Mother’s Day card which I was going to post. Went to buy a stamp. Apparently (despite being smaller than a standard letterbox) it’s classed as a large letter. Over £3 to post to a neighbouring county. So I didn’t, I’ll email it to my mother instead @PostOffice

@shivasa09712778 Could you send us a DM and let us know how you responded to the email above? x.com/messages/compo…

@PostOffice @SkyUK @AmazonUK don't buy post office insurance to your mobile they trouble their customers a lot.