Pramod Gupta

@zeptocares It's a completely fixed template message. Nobody connects me.

@PramodGAug Hi, Our team has been trying to get in touch with you but is unable to. Let us know if there is an alternate number that we can contact you on.

@ZeptoNow @jagograhakjago @consaff I placed an order via your app in Jaipur. Marked as delivered, but it was sent to the wrong address. Your team admits it, yet claims someone else with my name answered my number — a false claim. No call was received. Order ID: KUQVQJMRD99997

@latestquots Yes, I have. Migraine is a Lifestyle disease. I can guide you to improve your lifestyle.

मुझे माइग्रेन है और दर्द बर्दाश नहीं होता, किसी के पास परमानेंट सॉल्यूशन है क्या?

@latestquots "ख्वाहिशों में भीग कर क्या ही सुकून पाओगी पल पल खुद भी तड़पोगी और हमें भी तड़पाओगी"

यहां आशिकों की बारिश हो रही है, ओर मै ख्वाइशों मै भींग रही हु

@ZeptoNow I raised the issue on 26th July, and they replied saying it would be resolved "soon."It's been days, and NOTHING has been resolved. No update. No refund. No responsibility .This is unacceptable. #Zepto #CustomerServiceFail #ZeptoScam #DeliveryIssue

@zeptocares My no is 8209165255

@zeptocares Thanks for responding, but it’s been 5 hours and I still have no resolution. The order was delivered to the wrong address, and the delivery person falsely claimed a call and handover. I need either a refund or re-delivery immediately. Please escalate this. @ZeptoNow #ZeptoIssue

@PramodGAug Thank you for sharing the details. We’re reviewing your concern and will get back to you shortly. Please bear with us in the meantime.

@zeptocares Thanks for responding, but it’s been 5 hours and I still have no resolution. The order was delivered to the wrong address, and the delivery person falsely claimed a call and handover. I need either a refund or re-delivery immediately. Please escalate this. @ZeptoNow