Preetinder

@Enercare Thanks, I emailed and have also sent a DM with my details.

@Preet97080 I’m sorry to hear you couldn't get the help you were looking for. Please email us at smcare@enercare.ca with your account info, or call 1-800-266-3939. Alternatively, please DM us your info, and the best way to contact you, so our team can reach out to you directly. Thank you.

@Enercare I renewed my protection plan in Oct 2025 with a promised 4-month billing waiver. Since Dec, I’ve been billed each month and repeatedly told the waiver would “start next month.” The start date keeps shifting, and calls are being disconnected. I’m struggling to get help.