Prop Firm Edge

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@thetraderoom_ @thefundedroom I am reaching out here because it appears that live support is currently unavailable. Therefore, I kindly request that you look into this issue and assist me in resolving it at your earliest convenience. Account ID: 21446 Email: kathiriya.ankur@gmail.com I recently received an email stating that my 100K Instant Funded account was flagged for a High-Frequency Trading (HFT) rule violation, specifically for placing more than 3 trades within a 3-minute interval. However, I would like to clarify that this allegation appears to be incorrect formally, and I believe there may have been a system or platform-related error. First, this type of trading behavior is not part of my strategy. While I do scalp the market, my approach involves entering a single trade and waiting for it to reach either TP or SL. I do not place multiple trades or layer positions within a short time window. According to the email, the violation allegedly occurred between 02:48 PM and 02:51 PM IST, during which 8 trades were recorded under my account. After carefully reviewing my records, I found the following: I did not place any trades during that time window. In fact, I did not trade at all between 02:13 PM and 04:14 PM IST. I was not even in front of my trading terminal during this period. The 8 trades listed in your report do not appear in my trading history, which clearly indicates that these trades were not executed by me. Additionally, there is another important technical inconsistency in the trade history you shared. The 8 trades shown in your report were executed with lot sizes ranging between 10 lots and 25 lots on GOLD. This is not possible to execute on a 100K instant-funded account. Even if I attempted to use 100% of the available margin, the platform only allows a maximum position size of approximately 2 lots on GOLD. Therefore, placing trades with 10–25 lots is technically impossible under the margin constraints of this account. This further confirms that the trades you referenced could not have originated from my account under normal trading conditions. Based on these points, it strongly suggests that there may have been a technical issue, platform error, or incorrect trade attribution. I have already reviewed my logs and records and can provide supporting evidence confirming that no trades were executed by me during the mentioned timeframe. I am happy to share screenshots or any additional proof if required for your investigation. Therefore, I kindly request your team to: Conduct a detailed investigation into the flagged trades. Verify the server-side trade logs to determine how these trades were generated. Remove the HFT violation associated with my account if it is confirmed that these trades were not placed by me. I have always made sure to strictly follow all trading rules and risk parameters, and I take compliance with your firm’s policies very seriously. I would greatly appreciate your assistance in resolving this issue as soon as possible. For your reference, I have attached screenshots of the trade logs that were shared by your team and also the trade history from my own trading account. After carefully reviewing my account logs, I could not find any of the trades that were mentioned in your email. This clearly indicates that those trades were not executed from my account. I request you to please review the attached evidence and verify the logs from your side. I believe there may have been a technical issue or system error that caused these trades to appear incorrectly.