Provigo

@AndrewTevendale Hi Andrew, We're sorry to read of your experience. Could you please send us a DM with the UPC, Lot code and best before date on the remaining packaging so we can review this further?

@ProvigoQc thanks for your famous mikes pizza 🤦‍♂️🤷‍♂️

@mariarojasjohn Hi Maria, Sorry to read about the experience! If you can kindly send us a DM we will be happy to assist you further. Thank you.

@jmclennan8 @JanessaWaterson While a maskless customer gets yelled at and publicly shamed in a retail or grocery store. Or worse, police called for no mask and refused service. Thanks @ProvigoQc. I heard about your management actions this morning in Lachine. #harssement #refusedfood

I'm still trying to process this. We are going to exempt unvaccinated NBA players but not NHL hockey players because that's in our National Interest? Am I the only Canadian having a problem with this? 🙄

@MH30505831 Hey Marie, Very sorry to read of the experience! If you could kindly send us a DM we would be happy to help! Thank you.

@rishabhj_jain Hello, thanks for reaching out to us. We're sorry to hear about this and would like to review this matter, could you send us a DM?

Height of hypocrisy @ProvigoQc in Montreal downtown! These people can open a large store for business during Covid and make huge profit, but won’t let the customers use their bathroom- a basic human need. Quebec government, please take a note. @quebecprovince

@im0w45 Hello, We apologize for this inconvenience. Our team is working to correct the issue and we appreciate your patience at this time.

@OnlyEphraim Hi, thanks for reaching out. We're sorry to hear about this and would like to review this, could you send us a DM?

@EpicerieMaxi @ProvigoQc Having an item on special in the Maxi flyer would be more productive if you actually STOCKED the product. Maxi Rue Sherbrooke #8797 Staff tell me that they have NEVER seen this product, ever!

@GerhardMack1 Thank you for bringing this to our attention. We are more than happy to pass your suggestion to the appropriate department.

@ProvigoQc needs a "cancel entire order if this item is unavailable" option. It's really annoying when you need to buy one thing, so you add some other things to the order to justify the shipping fee, only to have the one actual item you wanted get left off the order.

@_holyvier_ Hi Olivier, we appreciate you bringing this forward. Can you kindly send us a DM with a few additional details so we can review this further?

@ProvigoQc Is this one your delivery truck damaging public property ?

@GerhardMack1 Hi Gerhard, We're sorry to read of your experience. Kindly send us a DM and we'd be glad to address your concerns.

@ProvigoQc Do you guys ever actually test your help options? Your checkout page has these help options: Live Chat with no clickable option to start a chat, Phone (works), help@pcexpress.ca which just bounced with some internal error on your side.

@_happyoptimist Hi there, We're sorry to read of your experience. Please send us a DM with the product UPC/Bar code number and a copy of your receipt so we can assist.

@ProvigoQc Yesterday I bought a Caesar salad kit at your store. When I got home, the "kit" contained poorly chopped romaine lettuce only... no kit part included like dressing, croutons fake bacon bits. Way to mess up my dinner plans. How do we rectify this situation please?

@Yannick903 Bonjour, Nous sommes désolés de lire à ce sujet. Envoyez-nous un message direct avec le numéro de votre commande et votre adresse e-mail afin que nous puissions vous aider.

@aurelduv Bonjour Aurelien, nous sommes désolés d'apprendre votre récent achat. Pouvez-vous s'il vous plait nous envoyer un message privé? Nous allons revoir cela.

@nicholasderk Hello Nicholas, we will be reviewing this with the store. Thank you for bringing this to our attention.

Miss Vickie's Canada recalls chips for possible glass contamination ift.tt/3oVcR7o

@Chaz_C_Butcher Thanks for bringing this to our attention. We'll be sure to share your feedback with the store manager.

@MaxGraham Hi Max, we accept Mastercard credit. We apologize for the inconvenience.

@ProvigoQc your website doesn't accept mastercard debit?

@bmoss62 Loblaw Retail Customer Service 1-888-495-5111 *Retail hours Monday-Friday 8:30am-5:30pm Loblaw Retail email: customercomplaints@loblaw.ca

@ProvigoQc hi! I have been trying to buy PC Black Label Tomatillo Salsa. My local Provigo ( mont -royal , qc ) has not had it in stock for over a month. Do uou know when it will be in stock?

@bmoss62 Hi, We understand that you wish to know if an item will be returned to stock at your store location. We suggest contacting the retail team as they would have access to this information.

@glynisedevine Hi Glynis, thank you for reaching out to us. We will look into this. Can you please DM us?

??! Where did the English go in my @ProvigoQc flyer this week?

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