Intuit QuickBooks UK

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Thank you for sharing this with us, @OnlyAccountant2. We want to make sure your concerns are addressed properly. I recommend contacting our support team again for further assistance: intuit.me/CU. Make sure to give them the case number from your last chat or phone conversation so they can quickly look over the notes and see what's been done so far. From there, they'll be able to continue with the troubleshooting right where it was left off. For quick and effective support with QuickBooks, explore the Intuit Help Hub: intuit.me/OHH. It has troubleshooting guides to help you deal with any errors or issues encountered in the product, plus tutorials and FAQs. Here’s a short video to get acclimated with the platform: intuit.me/OHHvideo.

@QuickBooksUK Threatening my client with read-only access to their accounts unless they reduce departments and classes. Yet we do not use any and have no option in settings to view..... support cannot even give us a list of them or instructions how to reduce them 🤔 😂😂

Thank you for reaching out,@OnlyAccountant2. To ensure we provide you with the most personalised and efficient experience, we encourage you to get in touch with our support team directly at intuit.me/CU. This will allow us to access your account details, verify your identity, and provide you with assistance that is specifically tailored to your needs. Please remember to provide them with the case number from your last chat or phone conversation. This will help them review your case without needing you to repeat everything.

@QuickBooksUK Quick and effective 😂😂 its been ages and new people keep contacting and starting from scratch. We've pretty much given up and are moving software

Hi, @hdaccountant! This isn't the kind of experience we want you to encounter We want to ensure that the issue you've encountered is addressed properly. To escalate this issue and provide feedback based on your experience, please follow this link to receive secure support and explore ways to escalate: intuit.me/CU. ^Charlene

@QuickBooksUK Still waiting? On the phone again now a new case assigned no: 15139474994. What do we have to do get support? Years later and we are still waiting?

@QuickBooksUK @QBCares I have been dealing with an issue since the 1st of August. Several case numbers assigned, with no result - issue remains today. What do we have to do to get you to action it. Fed up.

I want to ensure this is taken care of, daledwhu. To help us resolve this quickly, I suggest contacting our support team at intuit.me/CU. This will allow us to securely access your account information and obtain all the details we need to help you out. Here's the step-by-step process: 1. Click this link: intuit.me/CU. 2. Select the product you're using and the edition. 3. Enter a summary of your concern in the What's your question? Field. 4. Click Continue. 5. Choose how you would like to connect with us. Additionally, you can visit the Intuit Help Hub: intuit.me/OHH. It will provide personalised support based on your QuickBooks needs. This brief video guide will help you navigate the platform and address your questions or concerns: intuit.me/OHHvideo. ^Belle

@HHickford @QuickBooksUK Let me know how you get on!

That fucking green shit on the sleeve again!!! Actually like this kit but the Shit green @QuickBooksUK eyesore ruins it!!

Hi, @CurrentEnSol. To ensure our live support team can thoroughly investigate why you're unable to access your QuickBooks account, I recommend contacting them. They have tools to verify what's causing the issue and provide the necessary troubleshooting steps to fix this. Please use this link to get a representative: intuit.me/CU. ^Charlene

@QuickBooksUK help is your site down ? I can’t get access ?

Thanks for reaching out to us about your concern, @edbaker1965. Account-related concerns such as subscription, billing, and payments require special handling for security reasons. We still recommend reaching out to us directly. Our support team is prepared to help you with any inquiries about your subscription (charity). To get in touch with our support team, click here: intuit.me/CU. For a quick resolution to any QuickBooks concerns or queries in the future, head to the Intuit Help Hub: intuit.me/OHH. It offers troubleshooting guides and a variety of knowledge base resources, plus a space for users and product experts to share their best practices. Also, take a look at this video for guidance: intuit.me/OHHvideo.

@QuickBooksUK hi just exploring not for profit options for a UK registered charity and it seems that the offers are identical for any business regardless of sector ? Is this correct ? What would an essential licence cost for a registered charity please ?

Thank you for reaching out, and we’re sorry to hear about the trouble you’re experiencing with connecting HSBC Business to QuickBooks for your VAT. We understand how frustrating this must be, and we’re here to help you get this resolved as quickly as possible. Here are a few troubleshooting steps you can try: Clear Cache and Cookies: If you’re accessing QuickBooks from a web browser, try clearing your browser’s cache and cookies or use an incognito/private browsing mode, then try again. Update the Connection Manually: Navigate to the Banking tab in QuickBooks, select HSBC, and click the ‘Update’ button to refresh the connection. Reauthorize the Bank Connection: If the issue persists, you might need to disconnect and reconnect your HSBC account in QuickBooks. To do this, go to the Banking tab, select HSBC, and click 'Edit' > 'Disconnect Account.' Then reconnect and authorize the bank account. If you’ve tried these steps and the issue remains unresolved, please contact our support team: intuit.me/CU where we can investigate further. Providing screenshots or error codes will significantly help us address this faster. We truly appreciate your patience and thank you for choosing QuickBooks. Let us know if you need additional assistance, we’re always here to help!

@QuickBooksUK @HSBC_UK need to do my VAT and I cannot update Quickbooks with transaction info from HSBC Business. It says "try again later". Such a hassle. I waited 3 hours and tried again. Same thing. How do I make this work?

Thanks for reaching out about your payroll concern, @SVLAdventures. For a quick resolution to your question, head to the Intuit Help Hub: intuit.me/OHH. It offers troubleshooting guides and a variety of knowledge base resources, plus a space for users and product experts to share their best practices. Also, take a look at this video for guidance: intuit.me/OHHvideo. If you're still unable to run the payroll, I advise contacting us by clicking this link intuit.me/CU. They can gather the details of your situation and will keep you informed on the next steps.

@QuickBooksUK hi, i need to run a final payroll for employee. Ive set their end date as end of this month, but now cant run the payroll & get this screen.

Thank you for letting us know about this issue, @sceptic_the. To help us investigate this further and provide you with the most relevant support, please follow this link  intuit.me/CU. From there, an expert can investigate your case. For quick and effective support with QuickBooks, explore the Intuit Help Hub at intuit.me/OHH. It has troubleshooting guides to help you deal with any errors or issues encountered in the product, plus tutorials and FAQs. Here’s a short video to get acclimated with the platform: intuit.me/OHHvideo.

@QuickBooksUK Once again I have informed QB about another update that has been made, which has not been fixed. The latest is when you update prices, they DO NOT update until you restart the program. I notified QB using the online method last week, which was a waste of time (once again). This one could cost companies money, as they might not have noticed that all their changes will not have been updated.

Thank you for reaching out @sailwithrob. I understand that changes to an app or software interface can be disorienting and inconvenient, especially if you're used to the old layout. To help you adjust to the new interface, I recommend navigating to your Dashboard and familiarizing yourself with the placement of key features. For personalized assistance and detailed guidance on using the new interface, please contact our support team at intuit.me/CU. Our dedicated support team is here to assist you with any questions or concerns you may have. ^ Nona

Thank you for reaching out @sailwithrob. I understand that changes to an app or software interface can be disorienting and inconvenient, especially if you're used to the old layout. To help you adjust to the new interface, I recommend navigating to your Dashboard and familiarizing yourself with the placement of key features. For personalized assistance and detailed guidance on using the new interface, please contact our support team at intuit.me/CU. Our dedicated support team is here to assist you with any questions or concerns you may have. ^ Nona

@QuickBooksUK I hate the new interface help help help 😱😱😱

Thanks for getting back to us, @3D_Crypto. I've listed the support hours below to ensure you'll be assisted on time: Simple Start, Essentials, Plus, Advanced * Phone support is available on Weekdays from 8:00 AM to 7:00 PM. * Set up a call back are available on Weekdays from 8:00 AM to 6:00 PM. A support expert will call you as soon as one is available. * Start a chat with a support expert available on Weekdays from 8:00 AM to 10:00 PM and Weekends from 8:00 AM to 6:00 PM. To learn more about the other QuickBooks product's support hours, please see this link: intuit.me/3SEE1Q4. ^Charlene

@QuickBooksUK What time are they open until today and if not resolved today are they open tomorrow as that is the VAT deadline

@QuickBooksUK Having an issue with submitting VAT. I’ve tried turning off MTD in the settings and then reauthorising, even before it asks for my hmrc gateway ID I get an error CLIENT_OR_AGENT_NOT_AUTHORISED Really need this sorted asap

Thanks for keeping us posted, @LalmundManeesha. In situations like this one, it's best to reach out to our support team through here: intuit.me/CU. They have tools to help determine why you're being logged out from the system, including the issue with editing your expenses.

Thanks for letting us know about this issue, @LalmundManeesha. For a quick resolution to your concern, head to the Intuit Help Hub: intuit.me/OHH. It offers troubleshooting guides and a variety of knowledge base resources, plus a space for users and product experts to share their best practices. Also, take a look at this video for guidance: intuit.me/OHHvideo. If you're still unable to edit the expenses, contact our support team for further assistance: intuit.me/CU. This ensures that we can securely access your account and collect all the necessary information to provide you with effective assistance.

@QuickBooksUK What is up with QuickBooks today i can't edit any expenses... it says this While you were saving, the VAT amount was updated. Please review it and try again.

I apologize for the inconvenience this has caused you and your business, @SGInterpreting. To ensure you receive the fastest and most personalised support, we encourage you to contact us directly. Our dedicated support team is ready to assist you with any questions or concerns you may have. To connect with our support team: 1. Click on this link to begin: intuit.me/3QjJWtI 2. Select your QuickBooks product from the drop-down menu and press the Continue button. 3. In your company, navigate to the Help icon and go to the Assistant or Search tab. 4. Enter a brief description of your concerns or issues in the field box and click the Contact Us button. 5. Choose Chat for real-time assistance or Callback to speak with an agent.

Hello there, @2_Ratbags. QuickBooks is user-friendly and excellent for small to medium-sized businesses, offering a variety of features like invoicing, expense tracking, and payroll integration. Visit this link to more about the different QuickBooks versions and their features: intuit.me/43jV6VL. You have the option to take a test drive, which helps you get accustomed to the program's functions: intuit.me/3ZL9xzD.

I apologize for the inconvenience this has caused you and your business, @Kuzey2044884. To ensure you receive the fastest and most personalised support, we encourage you to contact us directly. Our dedicated support team is ready to assist you with any questions or concerns you may have. To connect with our support team: 1. Click on this link to begin: intuit.me/3QjJWtI 2. Select your QuickBooks product from the drop-down menu and press the Continue button. 3. In your company, navigate to the Help icon and go to the Assistant or Search tab. 4. Enter a brief description of your concerns or issues in the field box and click the Contact Us button. 5. Choose Chat for real-time assistance or Callback to speak with an agent.

@QuickBooksUK your application is not working properly. It's really hard to create a payslip. I guess I'll have to find a real accountant.