Quickteller

@IbrahimAhmed_8 Hello @IbrahimAhmed_8, We sincerely apologize for any inconvenience you may have experienced. Your reversal request is currently being addressed. Please be assured that we will provide you with updates via DM as progress is made. Thank you for your patience. G.S.

@Quickteller @InterswitchGRP @OPay_NG @wemabank @NIBSS_NG @cenbank @fccpcnigeria PUBLIC WARNING TO CUSTOMERS — PLEASE BE CAREFUL DEALING WITH THESE PAYMENT SYSTEMS I have now spent several days trying to resolve a failed transaction and delayed reversal involving these institutions, and honestly this experience has been extremely stressful and disappointing. The most shocking part is the response I received from Wema Bank claiming that the receiving account is an “affiliate wallet/remittance account” and that they do not have direct control or access regarding the transaction handling. As a customer, this raises serious concerns: How can a financial institution allow accounts/payment wallets to operate through its banking infrastructure, but then say customers must chase multiple other institutions when something goes wrong? This situation has left me trapped between: - The sending bank, - The payment processor, - The remittance/payment platform, - And the receiving/payment infrastructure. Meanwhile, the customer is left waiting for days without access to their funds. I was originally informed that this process should normally take around 24 hours. Instead, several days have now passed with: - Delays, - Different explanations, - Repeated apologies, - And no completed resolution yet. This issue has caused: - Financial stress, - Emotional exhaustion, - Disruption to important travel arrangements, - And serious frustration. At this point, I sincerely advise customers to be extremely careful when handling urgent or high-value transactions through systems where responsibility becomes unclear once a transaction problem occurs. Customers deserve: - Clear accountability, - Fast reversals, - Transparent communication, - And proper coordination between financial institutions. No customer should have to spend days chasing multiple institutions just to recover their own money after a failed transaction. I sincerely hope this issue gets resolved urgently and that stronger customer protection and accountability measures are improved going forward.

@Youngteematizz1 @Youngteematizz1 Hello @Youngteematizz1, thank you for contacting Quickteller. We are here to assist you with your request/complaint/inquiry. We sincerely apologize for any inconvenience caused. Please note that we have responded to you via DM. M.A.

@FabrizioRomano @Quickteller my money na

🚨 Mourinho on Mbappé vs Arbeloa: “It saddens me because Arbeloa is a friend, he is one of those who gave soul and life when he was a player of mine”. “Now that he is the Real Madrid manager, our connection is even stronger. I want things to go well for him”.

@Youngteematizz1 Hello @Youngteematizz1, thank you for contacting Quickteller. We are here to assist you with your request/complaint/inquiry. We sincerely apologize for any inconvenience caused. Please note that we have responded to you via DM. M.A.

@FabrizioRomano @Quickteller my money na

🚨🤷🏼‍♂️ Kylian Mbappé: “Tchouameni-Valverde fight? I wasn’t there, I had already left the training ground. I don’t know what happened”.

@IbrahimAhmed_8 Hello @IbrahimAhmed_8, We sincerely apologize for any inconvenience you may have experienced. Your reversal request is currently being addressed. Please be assured that we will provide you with updates via DM as progress is made. Thank you for your patience. G.S.

@Quickteller @InterswitchGRP @OPay_NG @wemabank @NIBSS_NG @cenbank @fccpcnigeria @TravelstartNG URGENT PUBLIC ESCALATION — FAILED TRANSACTION AND DELAYED REVERSAL STILL UNRESOLVED I am publicly escalating this issue again because this situation has now gone far beyond a normal banking/payment delay and has become extremely stressful and unacceptable. Several days ago, a high-value transaction was successfully debited from my account through the official payment process. After waiting for an extended period, I was later informed that the transaction FAILED and that a reversal process had been initiated. However, despite all the promises, follow-ups, escalations, and assurances that this case has been “prioritized,” the funds are STILL not returned to my account until this moment. Initially, I was informed that the issue should normally be resolved within approximately 24 hours. Instead, more than 24 hours passed, then several more days passed, while I kept receiving different timelines and repeated apologies without the actual completion of the reversal. Today is Friday and the working week in Nigeria is already ending, yet the funds are still unresolved. If this reversal was truly being handled with urgency and priority as repeatedly claimed, the funds should already have reflected by now. Transaction Details: - Transaction Number: 260512**010020***41449147 - Session ID: 100004260***00825159**9951086 - Ticket ID: 1***9071 This situation has now caused: - Severe emotional stress, - Financial pressure, - Anxiety and exhaustion, - And disruption to important travel and

@IbrahimAhmed_8 Hello @IbrahimAhmed_8, We sincerely apologize for any inconvenience you may have experienced. Your reversal request is currently being addressed. Please be assured that we will provide you with updates via DM as progress is made. Thank you for your patience. G.S.

@Quickteller @InterswitchGRP @OPay_NG @wemabank @NIBSS_NG @cenbank @fccpcnigeria URGENT — THIS ISSUE CANNOT CONTINUE ANY LONGER Today is Friday and the working week is already ending in Nigeria, yet until this moment the funds are still not returned to my account despite repeated assurances that the reversal was “prioritized” and “being handled urgently.” If this transaction was truly being treated with urgency and priority, the funds should already have been returned by now. This matter has now gone on for several days after I was originally informed that processing should take around 24 hours. Instead, I am still left waiting with no completed reversal and no final resolution. Transaction Details: - Transaction Number: 26051202****00206241449147 - Session ID: 1000042605122008*****59719951086 - Ticket ID: 1**9071 This delay has caused serious emotional stress, financial pressure, and disruption to important personal and travel arrangements. I have fully cooperated throughout this entire process: - Provided every receipt, - Provided every transaction detail, - Followed all instructions, - And remained patient for days. Yet the funds are still unresolved. At this stage, I urgently request immediate completion of the reversal TODAY without any further delay or additional waiting periods. Please escalate this immediately to the highest available operations/reversal team and finalize this issue today. Thank you.

@IbrahimAhmed_8 Hello @IbrahimAhmed_8, Thank you for reaching out to Quickteller. We apologize for the inconvenience. Your reversal request has been prioritized and is currently being addressed. Thank you for your patience and understanding. G.S.

@OPay_NG @Quickteller @InterswitchGRP @wemabank @NIBSS_NG @cenbank @fccpcnigeria @TravelstartNG URGENT PUBLIC APPEAL REGARDING FAILED TRANSACTION AND DELAYED REVERSAL I am publicly requesting urgent intervention regarding an unresolved failed transaction and delayed reversal process that has now continued for more than FOUR DAYS. A payment of NGN 717,166.50 was successfully debited from my account through the official payment process, but after waiting for an extended period, I was later informed that the transaction FAILED and that reversal processing would begin. However, despite this confirmation, the funds are still not returned. Transaction Details: - Transaction Number: 260512020***0206241449147 - Session ID: 10000426051220****5159719951086 - Ticket ID: 10**071 This situation has now gone far beyond the normal banking and payment processing timeframe. Initially, I was informed that the transaction required 24 hours. Later, different timelines were given, while the funds still remain unresolved even after several days. At this point, I respectfully need all involved institutions to understand that this is not a small issue for the customer involved. This unresolved transaction has already caused: - Serious financial stress, - Emotional pressure, - Important travel disruption, - And major uncertainty regarding urgent personal arrangements. I have already cooperated fully throughout this entire process: - Submitted all receipts, - Provided all transaction details, - Followed every instruction, - And remained patient for days. Yet the reversal is still not completed. A failed transaction and reversal process should not continue endlessly while the customer remains under pressure and uncertainty regarding their own funds. I respectfully request: 1. Immediate escalation to the highest available settlement/reversal operations team, 2. Immediate confirmation of the exact status of the reversal, 3. And urgent completion of the refund process without any further delay. Please, I sincerely appeal to all relevant financial and payment institutions involved to urgently help resolve this issue. Thank you

@iam_rebirth1 Hello @iam_rebirth1, Thank you for reaching out to Quickteller. We sincerely apologize for the inconvenience and appreciate you bringing this to our attention. Kindly send us a DM so we can look into this and assist you further. Thank you. G.S. twitter.com/messages/compo…

@InterswitchGRP @Quickteller @africamagictv @VerveCard I've used your platform to send money and it's hours already. What's happening? Please fix it as it is urgent

The @africamagictv #AMVCA12 Day 1 Cultural Day was a stunning celebration of culture on full display, showcasing African heritage, and timeless style. Through our brands, @VerveCard & @Quickteller, we were proud to support & celebrate Africa’s brilliance, diversity, & artistry.

@IbrahimAhmed_8 Hello @IbrahimAhmed_8, Thank you for contacting Quickteller. We sincerely apologize for any trouble you have experienced. We value your complaint, and it is currently being addressed. Please note that we have responded to you via DM. K.A

@OPay_NG @Quickteller @InterswitchGRP @wemabank @NIBSS_NG @cenbank @fccpcnigeria @TravelstartNG URGENT PUBLIC ESCALATION REGARDING FAILED TRANSACTION AND DELAYED REVERSAL I am publicly requesting urgent intervention regarding a very serious unresolved banking/payment issue that has now caused major financial and emotional stress. More than 24 hours ago, a payment of NGN 717,166.50 was successfully debited from my account through OPay and processed toward the receiving/payment system linked with Quickteller/Interswitch and Wema Bank. Transaction Details: - Amount: NGN 717,166.50 - Transaction Number: 2605120201002****241449147 - Session ID: 1000042605122*******159719951086 - Ticket ID: 103***71 After waiting for more than 24 hours, I was finally informed that the transaction FAILED and that a reversal would be processed. However, the situation has now become even more stressful and confusing because: - One support representative informed me the reversal may arrive tomorrow, - Another communication suggested it could take until May 21, 2026, - And despite all these delays, there is still no clear confirmed timeline. This uncertainty is unacceptable for such a large amount of money. This issue is directly connected to a very important and time-sensitive travel arrangement. I already explained multiple times that this travel is extremely important for me personally and financially, and the delays have now placed my booking and plans in serious danger. I have contacted support repeatedly through: - Email - WhatsApp - Phone support - X/Twitter Yet customers are still left waiting with uncertainty while large amounts remain unresolved. I have fully cooperated from the beginning: - I provided all receipts, - All transaction references, - Session ID, - Screenshots, - And every requested detail. No customer should have to go through this level of stress and confusion after completing a legitimate transaction successfully from their side. At this stage, I am urgently requesting: 1. Immediate escalation of this reversal, 2. Immediate coordination between all involved institutions, 3. And a clear confirmed timeline for when the full amount will be returned. Customers deserve transparency, proper communication, and timely resolution when handling high-value financial transactions. Please resolve this urgently.

@IbrahimAhmed_8 Hello @IbrahimAhmed_8, thank you for contacting Quickteller. We appreciate your complaint and are taking it seriously. We sincerely apologize for any inconvenience caused. Please note that we have provided an update on your transaction via DM. K.A

@victorsleek_ Hello @victorsleek_, Thank you for reaching out to Quickteller. We sincerely apologize for the inconvenience and appreciate you bringing this to our attention. Please note that we have responded to you via DM. Thank you. G.S.

@Quickteller it's over 72hours and a successful bank transfer has not reflected on my quickteller account... Please treat urgently

@Beckyanie3 Hello @Beckyanie3, Thank you for reaching out to Quickteller. We sincerely apologize for the inconvenience and appreciate you bringing this to our attention. Please note that we have responded to you via DM. Thank you.

@Quickteller the transaction I made on the app was unsuccessful on and has disappeared from transaction history on quick teller but was successful on my bank

@blingbillz Hello @blingbillz, Thank you for reaching out to Quickteller. We sincerely apologize for the inconvenience and appreciate you bringing this to our attention. Kindly send us a DM so we can look into this and assist you further. Thank you. G.S. twitter.com/messages/compo…

Will most likely sleep in darkness I have try to no avail @vtpass @Quickteller even banking apps I'm seeing it as a partner and a cycle

Is @IkejaElectric not suppose to run 24hrs? Try buy token anything past 9pm Platform is always down from 9pm

@akinlat Hello @akinlat, Thank you for reaching out to Quickteller. We sincerely apologize for the inconvenience and appreciate you bringing this to our attention. Kindly send us a DM so we can look into this and assist you further. Thank you. G.S. twitter.com/messages/compo…

@atobiloye_ola @IbrahimAhmed_8 @OPay_NG @Quickteller @wemabank @NIBSS_NG @cenbank @fccpcnigeria @officialEFCC I swear they will see me in my full anger tomorrow.... Is like they are mad

@akinlat Hello @akinlat, Thank you for reaching out to Quickteller. We sincerely apologize for the inconvenience and appreciate you bringing this to our attention. Kindly send us a DM so we can look into this and assist you further. Thank you. G.S. twitter.com/messages/compo…

@IbrahimAhmed_8 @OPay_NG @Quickteller @wemabank @NIBSS_NG @cenbank @fccpcnigeria @officialEFCC Omo. I am so disappointed in this bank. I should have use my access bank jeje... I made transfer to the account since. Money urgently needed ooooo, I haven't seen it in my @wemabank account.

@boyzuwa Hello @boyzuwa, Thank you for contacting Quickteller. We sincerely apologize for the inconvenience and appreciate you bringing this to our attention. Please be informed that we are yet to receive your DM. Kindly send a DM using the box below. G.S twitter.com/messages/compo…

@Quickteller I paid for gotv , my gotv is not connected. No refund nothing. Gotv number 8215976708.

@boyzuwa Hello @boyzuwa, Thank you for contacting Quickteller. We sincerely apologize for the inconvenience and appreciate you bringing this to our attention. Please be informed that we are yet to receive your DM. Kindly send a DM using the box below. G.S twitter.com/messages/compo…

@Quickteller please check your DM.

@IbrahimAhmed_8 Hello @IbrahimAhmed_8, Thank you for contacting Interswitch. We sincerely apologize for any trouble you have experienced. We value your complaint, and it is currently being addressed. Please note that we have responded to you via DM. G.S.

@IbrahimAhmed_8 Hello @IbrahimAhmed_8, Thank you for contacting Interswitch. We sincerely apologize for any trouble you have experienced. We value your complaint, and it is currently being addressed. Please note that we have responded to you via DM. G.S.

@OPay_NG @Interswitchng @Quickteller @NIBSS_NG @cenbank @fccpcnigeria URGENT ESCALATION – FAILED/PENDING HIGH VALUE TRANSACTION I made a payment of NGN 717,166.50 via OPay through Quickteller Pay With Transfer for a flight booking. The amount has been debited from my account immediately, however the receiving system is reporting that the funds have not been received, and the transaction is still unresolved. This is a time-sensitive international flight booking and the delay is putting my reservation at serious risk of cancellation. Transaction Details: - Amount: NGN 717,166.50 - Payment Method: OPay → Quickteller Pay With Transfer - Booking Reference: NG14249505 - Transaction Number: 260512020100206241449147 - Ticket ID: 1039071 I have already contacted support channels but there has been no clear resolution or confirmed update. I urgently request: 1. Immediate confirmation of where the funds are currently held OR 2. Immediate reversal of the full amount back to my OPay account This matter is extremely urgent and must be resolved before midnight due to the critical nature of the booking. Please escalate immediately.

@Kyoung__kyb @wemabank Hello @Kyoung__kyb, thank you for contacting Quickteller. We appreciate your complaint and are taking it seriously. We sincerely apologize for any inconvenience caused. Please note that we have responded to you via DM. K.A

@Quickteller the first transaction has been done, thank for the support also @wemabank, still waiting for the the second transaction to be completed. Thanks for the help

@witeoctopus Hello @witeoctopus, thank you for contacting Quickteller. We sincerely apologize for the inconvenience and appreciate you bringing this to our attention. Kindly send us a DM with the transaction details using the message box provided for further assistance. K.A twitter.com/messages/compo…

@InterswitchGRP @africamagictv @VerveCard @Quickteller wtf why hasnt my payment been successful ive mad eit an hour ago whats fucking going on trying to reach you people on all your support and its bullshit