Zenith Bank

IMPORTANT PUBLIC NOTICE – Be vigilant and ensure you are engaging with the genuine Zenith Bank X social media handle @ZenithBank at all times. #ZenithBank, #NewWeekGoals, #SmartBanking

@solosauthentic @Adaora_Umeoji Kindly send us a direct message for further assistance.

@ZenithBank the level of resolution and responsiveness in your organization is very poor! Ive been following up with you people regarding my funds that has been place on hold for weeks now @Adaora_Umeoji take note of this some of your staffs are not qualify to be in that system..

@skinno4 Kindly send us a direct message to aid further assistance.

Please why can't I pay for my Netflix subscription with my debit naira card? @ZenithBank

Let us know in the comments. #ZenithBank #Teaser #Sunday

@Isaacujeh Kindly send us a direct message to enable us assist.

@ZenithBank Hi @ZenithBank. I sent a message to you yesterday about my mobile app and USSD code not working. You still have not attended to me. Kindly assist.

Dear Valued Customer, We sincerely appreciate your patronage. Thank you for choosing #ZenithBank #ThankYou

@CN_Official_ @flyairpeace Kindly send us a direct message to enable us assist.

@flyairpeace @ZenithBank If the GlobalPay feature isn't working, why do you still leave it on? I booked a flight for Wednesday, paid via GP and haven't received my ticket. Now I have to book again and pay more... Come on!

@PopoolaOlolade9 Thank you for contacting Zenith Bank. Kindly send us a direct message to enable us assist you better.

@ZenithBank you guys can not hold my money my sweat pls let me access my account

@JoeTolany Please send us a DM so we may assist you better.

@ZenithBank I respectfully request the urgent attention of Zenith Bank Plc and the relevant regulatory and law enforcement authorities to a serious fraud incident affecting my bank account. On 17 June 2026, I immediately reported unauthorized transactions totaling ₦6.2Millions through Zenith Bank’s official channels. Since then, I have followed up multiple times and provided supporting evidence. However, I have not received a comprehensive investigation report addressing the key issues I raised. During my discussions with the Bank, I was informed that an unfamiliar Samsung device was registered on my profile shortly before the disputed transactions. I have consistently stated that I do not own or use this device, remain in possession of my hardware token, and did not authorize the transactions. I have also identified unauthorized changes to my registered email address and transaction limit and have requested the Bank to investigate. To promote transparency, consumer protection, and confidence in Nigeria’s financial system, I have referred this matter to the appropriate regulatory and law enforcement authorities. I respectfully request their assistance in ensuring a thorough, fair, and independent investigation. I remain fully available to cooperate and provide all supporting documentation. @cenbank @officialEFCC @ndpcngr @NDICNigeria @PoliceNG @OlaOlukoyede_ @NIBSS_NG @Verydakman_ @NGRSenate @ARISEtv @NPF_NCCC @Adaora_Umeoji Please help me out! #BankingFraud #ConsumerProtection #CyberSecurity #FinancialIntegrity

@Raphaeljordans @ceazllerBentley Send a direct message to enable us assist.

@ZenithBank @ceazllerBentley I've been trying to access my account on the mobile app but it keeps showing error

New week, new goals, new wins. Take advantage of every opportunity. #ZenithBank #InYourBestInterest #Monday

@theodore_woods5 Send us a direct message to enable us assist.

@ZenithBank Why am I seeing this?

@wavyyyfavy Thank you for contacting Zenith Bank. Kindly send us a direct message to enable us assist you better.

@zenithbank is there a reason why a transfer made on Sunday still hasn’t reflected in my account?

@Unwanagild @5starbarber_1 Thank you for contacting Zenith Direct. Kindly send us a direct message to enable us to review.

This is one problem I have with @ZenithBank I haven’t used this account for a while, but I keep getting minus Last month it was 3k plus It’s a nice bank, but they should take it easy with the minus😌 I wonder why most people say it’s their favorite bank

@ChijiokeOsondu @OPaySupport @OPay_NG Thank you for contacting Zenith Bank, Please send us a direct message to enable us to review.

@ceazllerBentley Thank you for contacting Zenith Bank Plc. Please be informed that we are unable to access your DM. Kindly review the restriction setting to enable us engage you further.

@ZenithBank @ZenithBank why do I keep seeing my account marked for no Debits ? Since weekend can’t do any transactions!🤧😭

@Iphiefuluks Thank you for contacting Zenith Bank. Kindly send us a direct message to enable us assist you better.

@ZenithBank I have been trying to contact you through email and chats but never getting any response. I need help with my BVN.

@ZenithBank_Gh @AbeikuSankofi media platform: Facebook- @ZenithBank X- @zenithbank Instagram- @zenithbankplc TikTok- @zenith.bank.plc Live chat- zenithbank.com Email- www.zenithdirect@zenithbank.com 2/2

@AbeikuSankofi @ZenithBank We are sorry you are experiencing challenges connecting with a customer service representative. Please be informed that a Zenith Direct Associate has sent you a DM concerning your complaint.

@ZenithBank_Gh please you said 24hr call center assistant but I have been waiting for 10mins still counting just for an assistant...

@ZenithBank_Gh @AbeikuSankofi Please disregard any message or post from unverified account (Facebook, Instagram, twitter) as you can now reach us via our verified ZIVA ZENITH WHATSAPP PLATFORM on this line 07040004422 Please do not compromise your account details. Below is our verified page on the social 1/2

@ONOSAKPO1990 @cenbank Kindly send us a direct message for further assistance.

@ZenithBank @cenbank Zenith bank. Pls fix this. I am not happy with this.

@ZenithBank @cenbank , I did a transfer of 52000 and 50000 yesterday night and it didn't go through but I was debited. Up till now, I haven't gotten a refund since then. I need my money back for I want to use it this morning.

@ONOSAKPO1990 @cenbank Thank you for contacting Zenith Bank Plc. Please be informed that we are unable to access your DM. Kindly review the restriction setting to enable us engage you further.

@kuforijiii @milkandcreamer Please be informed that the referenced transaction has been channeled to our support team for review and resolution, kindly allow 72 working hours for feedback.

@milkandcreamer @ZenithBank sorry.