QuintonPienaar

Great customer service starts with an obsessive focus on a great customer experience. And it’s delivered by using the latest technology to make the customer experience feel more human. bit.ly/2HVDBTl #theHumanTouch #customerAI @pwc_za

“Do what you love. Love what you do.” RT @ronnieapteker: Don’t ask yourself what the world needs. Ask yourself what makes you come alive and then go do that. Because what the world needs is people who have come alive. — Howard Thurman

Why do only 10% of companies succeed in generating new revenue from digital innovation? Read more. @strategyand @PwC pwc.smh.re/id-

@kevin_welman Not sure what context that is in but I would say no, it’s not

Is this true @QuintonPienaar twitter.com/benedictevans/…

So you’ve got chatbots running your customer service and you’ve just appointed a chief digital officer, who wears a man bun and no socks. Why aren’t you seeing sales going through the roof? Find out more here : tinyurl.com/y9s56496 #customerAi #gettingcosywithtech @pwc_za

Big Data has almost become the forgotten buzzword of our time. Now we’re being swamped by opinions from self-styled gurus about AI, VR, etc. Find out more about how to survive the technology storm here: tinyurl.com/y9wsmrol #customerAi #gettingcosywithtech @pwc_za

@nikkicockcroft Thanks @NickiBurley. Depends on the use case for integrating, happy to have a brief chat if you like?

What is the best tool to use for data flows for SalesForce integration? Anybody out there with some SalesForce integration knowledge that can help me?

How do we make sense of the possibilities being opened up by incredible computer power & analytics that allow us to understand consumer behavior like never before? The machines may be rising, but they work for us. tinyurl.com/ya2bdwvx #customerAi #gettingcosywithtech @pwc_za

As PWC’s Customer and Salesforce Leader, I discuss three questions on the road to technology nirvana tinyurl.com/y7l3g7rz #gettingcosywithtech #customerAi #Pwc @pwc_za

The new 'Miles to Go' explores characteristics that make platform businesses unique, as well as some additional thought from the week. @jjsviokla linkedin.com/pulse/miles-go…

Consumers are upbeat: over 25% are spending more on products and experiences this year. #ConsumerInsights pwc.com/gx/en/industri…

Is customer-centricity the way to survive the technology storm? linkedin.com/pulse/customer…