@AlterLoveTaguig @ConvergeSupport @ExperienceCNVRG Monday na Monday stress agad 😩 Hirap kumita kung unstable ang connection tapos ang hirap pa makakuha ng matinong support 🤦
Filipino
Quira Corpuz
131 posts
SCAMMER tlga ang @ConvergeSupport @ExperienceCNVRG
Tinawagan ako kahapon to check if okay ang innternet ko…
I said, okay naman.
Ayun, wala na akong internet ngayon!
PUTANG INA NYO CONVERGE!
LUNES NA LUNES!
MAY TRABAHO AKO!
Filipino
@avillajoaquin @ConvergeSupport Nakakadisappoint kasi ang dali nilang sabihin na “ongoing” pero days na lumilipas wala pa ring action.
Filipino
@ConvergeSupport 5 days with no internet. Every follow-up gets the same “please wait, technician will visit soon” script. Still nothing. Paying for a service I can’t even use while customer support plays hide-and-seek disconnecting calls and chat with zero accountability😩😩😩
English
Grabe no!? Upgrade fee pero downgrade ang na-experience mo 🤦
A@anefallarme
What is this internet connection @PLDT_Cares? Do you even actually care? You’ve asked me to update, so I did, I’m supposed to be getting up to 300mbs. I’m not even getting half that. You charged me for a disconnection fee just to upgrade my account and you’re relentless in
Filipino
@shienabayona Ganyan din sakin, puro ‘processing’ hanggang sa mapagod ka na mag-follow up.
Filipino
@Hanzvalencia09 totoo! Parang trabaho pa ng customer maghabol para lang maayos ang issue.
Filipino
Ang bilis mag close ng ticket, kaso ang bagal mag solve ng problema.
TITAng KJ 💎😎🍎@apceelog
@ConvergeSupport which part of Yes and Oo don't you understand? I already have 2 tickets, 1 of which you closed without fixing. And you boosted my net till the 30th? AANHIN KO YAN??? @niwre13 help, pls!
Filipino
@yoonielle21 @PLDT_Cares Nonsense pati chat support walang matinong sagot, walang resolution 🙄
Filipino
Also @PLDT_Cares please change your SOP sa FB messenger. If a customer doesn’t have WiFi connection (Kaya nga nag reach out), how do you expect them to respond right away?? tapos you will close the conversation. Stop with the bots and AI, and give us human CSR jusko
English
Grabe yung internet connection nila as in hindi talaga stable!
Alih 🇵🇭 | BambiGorya Rules ❤️🔥 |@mrskimjongie
@PLDT_Cares No maintenance, already tried resetting the modem still no use, already reported to your cs in messenger. Network outage nanaman amputa 🙃
Filipino
@danrickdelacruz pag may aberya hindi na makatulong wala talaga matinong serbisyo ang pldt 😏
Filipino
Nakaka loka magaling lang kapag mag a-apply pero ang tulungan ang subs exis 🤦♀️
Ｆｌｏｒ • ❄️☃️@mariaflora1208
@PLDT_Cares ano to? Pag Customer Support hindi maintindihan? pag Apply for Fiber meron? harap harapang panggagago naman ata to teh? ano, bawal mag raise ng ticket?? ayusin niyo naman serbisyo niyo wala na namang internet
Filipino
@pingumidzy @pldt @PLDT_Cares @PLDTHome Minsan nalang makapag libang hindi pa nakisama tong Pldt! kaya ang daming umaayaw sa pldt ngayon eh!
Filipino
Saktong pagka-subscribe ko sa VIU tsaka nawala NA NAMAN ang internet. Di ka marunong makisama @pldt @PLDT_Cares @PLDTHome gigil ako sa'yo
Filipino
@Davejaime93 true instead of reliable connection puro issues and problem ang meron sila!
English
@rthekeeper @PLDT_Cares @PLDTHome @iamMVP Eto yung nakakainis eh puro ticket number wala naman solution 🙄
Filipino
@PLDT_Cares @PLDTHome @iamMVP @PLDT_Cares @PLDTHome @iamMVP
Ano na? Tapos babayad kami ng buo na naman
Filipino
@PLDT_Cares @PLDTHome @pldt @PLDTEnterprise @iamMVP
Hi check dm @PLDT_Cares, walang connection mula kaninang umaga. Red ang LOS.
Filipino
Grabe summer na 🥵
asawa ni rafayel 🐟🌸🔞@bearbrandmilkk
It's me and my "shuta ang init!" against the world.
English