Veronica Crespi

7.2K posts

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Veronica Crespi

Veronica Crespi

@REWARDROBE

Curating Slow Fashion brands' communications, social media, digital strategy & PR, route to market. Retail tours. Also more #SoMe & #FashTech over @MosaicSocial

London Katılım Ağustos 2009
870 Takip Edilen4.3K Takipçiler
Veronica Crespi
Veronica Crespi@REWARDROBE·
@Betterhelpers @Better_UK I asked to cancel my membership on 19Mar, turn out it's still active and I've had a notification that you're going to charge my bank! Not ok. Customer service not answering. Where can I get some customer support?
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Veronica Crespi
Veronica Crespi@REWARDROBE·
@Better_UK I asked to cancel my membership on 19Mar, turn out it's still active and I've had a notification that you're going to charge my bank! Not ok. Customer service not answering. Where can I get some customer support?
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Veronica Crespi
Veronica Crespi@REWARDROBE·
@YotelHQ I have just sent all details. Can you please let me know when you will be back to me? I have already emailed the Istanbul team 5 days ago, their reply was 2 days ago, but it was unclear what they're doing about it.
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YOTEL
YOTEL@YotelHQ·
@REWARDROBE Hi Veronica - thanks for getting in touch. Please send us a DM with your booking reference and we'll look into it with our Istanbul team. Thanks, YOTEL Crew
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Veronica Crespi
Veronica Crespi@REWARDROBE·
Hi @YotelHQ where's your customer service?? I booked Istanbul airport. Pay at Property in local money clearly stated, but bank was CHARGED PLUS fees!! Emailed hotel, reply after 2 days, now it's been 5 days and NO REFUND. Unacceptable! No other contact than hotel email??
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Mailsuite CRM
Mailsuite CRM@Mailsuite_com·
@REWARDROBE Hey Veronica! If you send us a DM with your question(s) we'll be happy to provide you with the info you need.
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Veronica Crespi
Veronica Crespi@REWARDROBE·
@Mailtrackio Any chance to speak to an advisor before going pro? All your Help pages send to a Buy Subscription page, no online chat or advisor!
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Veronica Crespi
Veronica Crespi@REWARDROBE·
@iheartyunojuno hi, 3 months ago I asked for my account to be deleted, annoying as there was no option to do so and I had to email support several times. Now I get GDPR emails. Can you please delete my data? I asked 3 months ago.
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Veronica Crespi
Veronica Crespi@REWARDROBE·
@GoustoSupport @goustocooking I sent a tweet to Support yesterday about the use of my data, any chance one could get an answer please?? The Support team are actively replying but my request has so far gone ignored. A request I've been waiting an answer to via email for 3 MONTHS
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Veronica Crespi
Veronica Crespi@REWARDROBE·
@GoustoSupport your emails have no link to unsubscribe. Bad!! In March I had to waste time contacting support to cancel my details, and today I get a GDPR email, meaning you still store them. How do I get you to DELETE THEM NOW!!! Terrible service + ILLEGAL
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Veronica Crespi
Veronica Crespi@REWARDROBE·
@asanarebel I subscribed today, but it is unclear how much I'll get billed. Prices/options on your app differ from Apple store, I believe I have been missold to and I'd like to claim a refund, but no contact details on your website! Pls contact me asap.
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Veronica Crespi
Veronica Crespi@REWARDROBE·
@WeAreWeSwap hi guys, does your card not work in Thailand? Trying to swap GBP>THB and can't see the option. I'm leaving in a week and I was relying on using your card, please don't say I need to find another provider!
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Veronica Crespi
Veronica Crespi@REWARDROBE·
@experteerworld I asked to be removed from your database for MONTHS. Still get emails, which have no unsubscribe link. ILLEGAL. On your website, impossible to find where to delete details. DELETE ME NOW.
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Veronica Crespi
Veronica Crespi@REWARDROBE·
@Shoesizers Hey guys, what's the deal? Ordered 8 days ago, no sign. Emailed 2 days ago, no reply. No contact on website. Where's my sizers?
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