CXaaS

From the #pandemic to the new omnichannel normal, here are the top forces shaping the #ContactCenter of the future. bit.ly/2ZyiDDW

I've #justsponsored Andrew Airey, who's fundraising for PAPYRUS Prevention of Young Suicide on @JustGiving. Donate now justgiving.com/fundraising/An…

@The_Real_JSP I’m thinking there a Janet shaped slot available now on GMB after a certain @piersmorgan departure???

Check out my latest article: The Perfect Couple - Digital and the Contact Center linkedin.com/pulse/perfect-… via @LinkedIn

Just love Stella, if you want to keep QA simple but rich and would like to get industry high customer response rates, do dig into this summit sprou.tt/16PdmNUcPy3

Video Humanizes Experience Feedback, Provides Deeper Insights Into What Customers Think and Feel customerthink.com/video-humanize… via @CustomerThink

@RobbieVincent @jazzfm Looking forward to the show Robbie, I’m praying for you to play Silver Shadow - Atlantic Star and Galveston Bay - Lonnie Hill 🙏🏻

Drafting the set list last night for Friday's @jazzfm V.E show and noticed I'd pencilled in a collection of B's to the shortlist...who could they be? 🏹🦿♂️

@femkesvs I’ll email you my top tips.... oh wait!!

friends, we just moved the entire company to slack. 38,000 people. help?

My top 10 trends. CX tech is now skiing downhill, but can practitioners keep up? medallia.com/blog/customer-…

It’s going to be a fun night at Dreamfest #DF19 Fleetwood Mac

Can’t get to see Medallia at Dreamforce? #DF19 Follow me... stand 601

@RebekahRadice This guy! I’m at Dreamforce #DF19

What's your favorite thing sitting on your desk right now?

@billcush Of course Bill, it would be a pleasure!

@RachelLane I feel like anyone named The Customer Queen needs to be on Helping Sells Radio. Would you like to be on my podcast? podcasts.apple.com/us/podcast/hel…

The best performing businesses all do periodic assessments of their business plans to see how relevant it is and to highlight areas of improvement. - #customerexperience #CX #startup #startupstrategy #businessstrategy customerthink.com/4-growth-strat…

(Forbes) One Hundred #Reasons To Be #Optimistic : Despite depressing press reports, there are many reasons to be optimistic about small businesses in the UK. Focusing on customer experience is paying dividends for businesses and .. storiesflow.com/89678791901/re…