Rahul Rawal
33 posts
@sony_india I recently learnt that your team is well aware of high failure rates with panel in X85J series of TV and this is a manufacturing issue. If that’s true, is it fair to ask your customers to pay 30% of TV cost when the panel fails? @jagograhakjago @nch1915 @JoshiPralhad
@sony_india I recently learnt that your team is well aware of high failure rates with panel in X85J series of TV and this is a manufacturing issue. If that’s true, is it fair to ask your customers to pay 30% of TV cost when the panel fails? @jagograhakjago @nch1915 @JoshiPralhad
@sony_india I paid ₹1,00,000 on a Sony Bravia (55X85J) - my most expensive TV yet Year 1: display issue (told “this is normal”) Year 4: panel failed Now asked to pay ₹33,000 to fix a defective product. Is this the @Sony brand promise? Or are we fooling customers? @nch1915
@sony_india I paid ₹1,00,000 on a Sony Bravia (55X85J) - my most expensive TV yet Year 1: display issue (told “this is normal”) Year 4: panel failed Now asked to pay ₹33,000 to fix a defective product. Is this the @Sony brand promise? Or are we fooling customers? @nch1915
@sony_india I paid ₹1,00,000 on a Sony Bravia (55X85J) - my most expensive TV yet Year 1: display issue (told “this is normal”) Year 4: panel failed Now asked to pay ₹33,000 to fix a defective product. Is this the @Sony brand promise? Or are we fooling customers? @nch1915
@sony_india I paid ₹1,00,000 on a Sony Bravia (55X85J) - my most expensive TV yet Year 1: display issue (told “this is normal”) Year 4: panel failed Now asked to pay ₹33,000 to fix a defective product. Is this the @Sony brand promise? Or are we fooling customers? @nch1915
@sony_india I paid ₹1,00,000 on a Sony Bravia (55X85J) - my most expensive TV yet Year 1: display issue (told “this is normal”) Year 4: panel failed Now asked to pay ₹33,000 to fix a defective product. Is this the @Sony brand promise? Or are we fooling customers? @nch1915
@sony_india I paid ₹1,00,000 on a Sony Bravia (55X85J) - my most expensive TV yet Year 1: display issue (told “this is normal”) Year 4: panel failed Now asked to pay ₹33,000 to fix a defective product. Is this the @Sony brand promise? Or are we fooling customers? @nch1915
@sony_india I paid ₹1,00,000 on a Sony Bravia (55X85J) - my most expensive TV yet Year 1: display issue (told “this is normal”) Year 4: panel failed Now asked to pay ₹33,000 to fix a defective product. Is this the @Sony brand promise? Or are we fooling customers? @nch1915
@sony_india I paid ₹1,00,000 on a Sony Bravia (55X85J) - my most expensive TV yet Year 1: display issue (told “this is normal”) Year 4: panel failed Now asked to pay ₹33,000 to fix a defective product. Is this the @Sony brand promise? Or are we fooling customers? @nch1915
@sony_india I paid ₹1,00,000 on a Sony Bravia (55X85J) - my most expensive TV yet Year 1: display issue (told “this is normal”) Year 4: panel failed Now asked to pay ₹33,000 to fix a defective product. Is this the @Sony brand promise? Or are we fooling customers? @nch1915
@sony_india @Sony @nch1915 @sony_india /@SonyGroupGlobal - is this the level of customer service we should expect from you? As a consumer, am I expected to pay 30k INR per year, just to mantain my TV? @JagoBhaktoJago
@sony_india I paid ₹1,00,000 on a Sony Bravia (55X85J) - my most expensive TV yet Year 1: display issue (told “this is normal”) Year 4: panel failed Now asked to pay ₹33,000 to fix a defective product. Is this the @Sony brand promise? Or are we fooling customers? @nch1915
