elysian
118 posts


@RainbwsButtrfls Hey, no worries at all!
We’re still looking into it and making sure everything’s sorted. We’ll keep you updated. Thanks for your patience—appreciate you sticking with us!
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@ZeptoNow @zeptocares !! Need urgent assistance on this!!
elysian@RainbwsButtrfls
@ZeptoNow hi, ordered a Vega trimmer which didn’t work from the start. And zepto refuses to take accountability! My ticket no is TKF4E33B02AAC. Please have a look. I need a resolution asap. I will also be dropping an email to zepto and vega!
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@LGIndia And who should u escalate you and your higher team too? You sent a good for nothing repair guy who took 2000Rs cash because LG doesn’t have parts and needs to order from Kolkata! Neither the parts nor LG ever came back!! What a shame! For 2k LG did this???
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@RainbwsButtrfls Hi, please know that we are here to assist you. Your concern has been escalated internally for investigation, and our team will follow up with you shortly for updates.
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@LGIndia so I have been living with AC this whole May. I complained on 1st May and now we are in June still no resolution! Your service guy took cash from me saying he will buy the parts and never returned after that! How are you working on fixing my AC and catching the guy???


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@zeptocares No one tried to get in touch with me and for what??? You emailed me for the refund but I cannot see the refund till now!!!
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@RainbwsButtrfls Hey,
Our team is trying to get in touch with you. Let us know when will be a good time for us to reach out again.
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@RainbwsButtrfls Hey!
Looks like you're still facing issues. Don’t worry, we’ve got you covered. We’ll take another look and make sure everything’s sorted. Appreciate your patience while we get this right for you!
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@RainbwsButtrfls Hi, please be assured that the relevant team will provide you with an update as soon as possible.
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@RainbwsButtrfls Hey, no worries at all!
We’re still looking into it and making sure everything’s sorted. We’ll keep you updated. Thanks for your patience—appreciate you sticking with us!
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@RainbwsButtrfls Hi, we hear your concern and are working on it. We will ensure you're updated as we make progress. Thank you for your patience.
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@RainbwsButtrfls We understand how upsetting this situation must be for you. Please know that we’ve escalated the issue to the relevant team, and they will be in touch with you shortly.
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@zeptocares What is the status on this?? You don’t respond to my mails and even tweets! Is this how your customer service works? PATHETIC!!
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@RainbwsButtrfls Hey!
Looks like you're still facing issues. Don’t worry, we’ve got you covered. We’ll take another look and make sure everything’s sorted. Appreciate your patience while we get this right for you!
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@zeptocares This has been pending for 5 days now!!!
Vega clearly said it’s Zepto’s issue and they should resolve it. What and how will you resolve this ???!!

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@RainbwsButtrfls Hi, we're still working on finding a solution for your issue. We realize waiting can be frustrating, and we’re here to help with any other questions you might have in the meantime. Thank you for your understanding.
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@delhivery hi why is my order 2827788273904 not getting picked up?? It’s an important documents for visa application but no one comes for pickup. I booked it on priority!! Can you push for this???
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@makemytripcare Do you want us to review you and the hotel on all public platforms and be utterly honest about it? Is that how you will actually reach out to us ???
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@RainbwsButtrfls We have forwarded your concern to our team for review.
We kindly request you to allow us some time to check and provide you with an update.- Pushpa x.com/messages/compo…
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@makemytrip @makemytripcare booked this property at DLS by Tehri with bkg id NH28138487312242. Reached location on time but they made us wait for more than 2 hours!! Restaurant is dirty and not functional! Why was I charged Rs. 47000 for 2 nights for this shit property!
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@zeptocares Don’t bullshit me! How are you going to resolve it? Trying to act smart by putting it on vega but they clearly said what’s sold in your platform is your responsibility and they cannot help!! I need you to refund me the amount immediately else I know what’s a consumer rights!
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@RainbwsButtrfls Hi, thank you for reaching out again. We're actively looking into your issue and will update you as soon as we have more information. We appreciate your patience and are committed to resolving this promptly
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@zeptocares When? This is what vega had to say. Who is taking the accountability now??? @ZeptoNow or @vega_beautycare ???

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@RainbwsButtrfls Hey! Don’t worry, we’ve got your back. We’re thoroughly checking every aspect of your concern to ensure you receive the right resolution. We truly appreciate your patience during this time.
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@makemytripcare When is this resolution coming? After our stay is over??
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@RainbwsButtrfls We have tried reaching you out through a call however, the call went unanswered. We request you to kindly let us know your preferable time so that we can reach you out through a call for better resolution.- Pushpa x.com/messages/compo…
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@RainbwsButtrfls We apologize for the inconvenience you have faced however, we request you to kindly allow us some time so that we can get this check and give you an update.- Pushpa x.com/messages/compo…
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