RavernGeorgiaRose

Thanks KAYTRANADA for spending 473 minutes with me in 2022. I couldn’t stop listening to Intimidated (feat. H.E.R.). #SpotifyWrapped open.spotify.com/artist/6qgnBH6…

Really proud of my Nephew! Amazing cause and so thoughtful at a young age! Please Donate & Share! Action for Children - Bucks Activity Project gofund.me/2cb8c1de #CharityIsOurResponsibility #Haircut #Bullying

@SkyHelpTeam @SkyHelpTeam it says telephone line and broadband

@RavernGeorgia On the correspondence that you have received advising your service has been cancelled due to being taken over by another provider, does this advice if this is only for Broadband? ^LZ

@SkyHelpTeam absolutely shocked and appalled by your customer service team! Someone switched providers at my address (not me) you are cancelling my services and broad band and there’s nothing I can do about it as the account holder my husband isn’t available. Broadbands going to

@SkyHelpTeam So If this random person has switched my account to another supplier. Does this mean all my services have been cancelled with sky? as in I can set up an account with another supplier and I won’t still have an account with you now and be charged anything?

@RavernGeorgia Hi there. I'm really sorry to read this about the account holder. We do have a specialist team that have more help and support if the account holder is in hospital. You can find out how to get in touch when you click here: sky.com/help/articles/… ^NW

@SkyHelpTeam Yes I did but I cancel the request as im@not the account holder so back to square one. What do you do when account holders are sick in hospital and can’t get on the phone to sky?

@RavernGeorgia Lines can be provisioned between providers without the need to speak with an account holder. When we receive a line takeover from another provider we send a letter to confirm this to ensure that this is being done at your request. Did you receive this correspondence? ^LB

@SkyHelpTeam @SkyHelpTeam can I ask how a random person switched all my services without speaking to the account holder in the first place?

@RavernGeorgia Sorry to read your reply today. Due to data protection rules and regulations our agents are not allowed to access an account with a 3rd party unless there is a password on the account which the person knows. ^LS

@SkyHelpTeam Very helpful again 👏👏👏👏

@RavernGeorgia Sorry again. You would need to get the account holder to contact Sky and add a password then let you know what it is. ^LS

@SkyHelpTeam Joke, defo won’t be continuing with you now causing unecessary stress in times like these. I will now have to travel into work risking my health as I won’t have internet

@SkyHelpTeam Nope, he hasn’t set up a password and he can’t get access to phone or internet. Really upsetting that I didn’t ask for this and there’s nothing you will do to help out one of your Custemers.

@RavernGeorgia Sorry to read your post today. If there is a password on the account our agents will take instructions from you however, if there is no password you would need the account holder to contact Sky. ^LS

Cut off on Jan 25th and I’m working from home during the pandemic 🙃 CHEERS SKY 👍

@TeamKnowhowUK ORDERED LAPTOP OVER 2 MONTHS AGO, NEVER ARRIVED!!! CANCELLED ORDER SAID I WOULD GET A REFUND STILL NOTHING AND NOW IM BEING IGNORED!!!!!! YOU LOT ARE A JOKE!!!!!!!!! 🤬🤬 @curryspcworld BUNCH OF SCAMMERS 🤬🤬

@TeamKnowhowUK please can you help me get a refund as I’m clearly never going to get my laptop I ordered almost a month ago 😡😡😡😡🤬🤬🤬🤬

@TeamKnowhowUK Hello?

@RavernGeorgia Hi Georgia, Good day, I trust that you are doing well. I am sorry for the inconvenience caused. I will do my best to assist you. Kindly confirm your full address, postcode, full name, email used, and order number, please. -Frankie

@TeamKnowhowUK I ordered a laptop on 30/11/2020 from curry’s said it would be delivered by the 7th. No delivery update, order still says processing. No tracking number nothing!

@TeamKnowhowUK Can I do this privately and not on a public tweet?

@Pharrell where are you? Are you missing? Me & my girls were wondering?

@ASOS_HeretoHelp worlds WORST customer service I have EVER received. I’m being passed around your customer service team, I think this is the 9th person who has emailed me back with no resolution this has been going on for over a week! What the fuck is going on!!!!!!!!!!!!!!!!!!!

@LAMB_GB please can someone call me ASAP!!!! Clearly your phone lines are not working and I need to speak to you urgently.