Sky Help Team

This platform is no longer monitored for service queries. Our team is unable to respond to messages sent here. For support, please visit: Facebook: facebook.com/SkyHelpUK Sky Help: sky.com/help Thank you for your understanding.

@PaulieFrith Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

What a disaster @SkyHelpTeam Booked my broadband install one month ago and Engineer turns up and is scratching his head because none of the external work has been done and according to the app my rueter has not been dispatched. Only took the day off work for this circus.

@AlexanderTeaLad Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@SkyHelpTeam Hey can I please check if there is any glitch in the app or something cos it seems the vouchers are not available to grab for two weeks in a row?

@GeorgeGros Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@virginmedia Wasted enough time. It was horrendous. Ended up being 4hrs to eventually be told it wasnt possible to do the simplest thing. Took @SkyHelpTeam 22mins. Never again!

Embarrassing customer service with @virginmedia. 9 calls to upgrade my service AND sign up my mother, but reps are hugely untrained, unhelpful and the amount of times I was cut off and put on hold is endless. 2.5hrs down and i am no further sorted, despite speaking to a manager!

@OorRoy Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@Twinny421 @SkyHelpTeam Still down now. That’s a full fucking day and nothing from them.

Sky Fibre Optic Broadband down all morning! 1h 30 mins on the phone. The customer service agents at Sky Broadband are only adding to my frustration as they can’t speak clear English! @skyhelpteam Absolutely useless! 🤬

@Tommyymoran Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@SkyHelpTeam please can someone contact me. Your team have messed up my account. Asked to cancel sky sports was told it would be done at the end of my contract and no fee. Yet you’ve done it from today? And charging me £60

@Twinny421 Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@OorRoy @SkyHelpTeam Absolutely pathetic. Says everything really. Quick enough to hoover our money but God forbid we get to speak to someone who isn't 4000 miles away. Cheap fucking retards.

@wolfman70 Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@simtip Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@SkyHelpTeam Received return packaging for my Stream, seems to be packaging for 1 device and not the 2 that I have. I'm happy to try and squeeze 2 pucks, remotes, power adapters and HDMI cables in, but just wanted to check as I take no responsibility if I should have received 2

@my_cat_rocks Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@SkyHelpTeam why is it I can add tnt sports for a couple of months at the push of a button, without any affordability checks, but when I want to cancel I have to speak to somebody. Why cant I simply cancel it the same way I upgraded it ? Simple response please

@LouiseE120682 Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@SkyHelpTeam next time your call centre allegedly ring to offer me 40% discount it might be an idea they already know my bill instead of asking me what I pay... Just a thought 🤔

@xhannawoox Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@SkyHelpTeam Hello, just received a new Galaxy tab i ordered yesterday. It said I could claim a case/keyboard with the purchase. I have no info about this so how do I claim it?

@DeanHil92478750 Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@SkyHelpTeam Good morning, I hope you’re well. Is there a problem with Sky Broadband? TY.

@tuicrew_online Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@KenGeDoran @SkyHelpTeam Kindly follow us and send a DM so we can provide you with the necessary support.

@SkyHelpTeam Hi, I received an email that my sky hub will no longer receive security updates after December 2025, and to click on a link to check my options. Was this as scam email or genuine?

@JermyB6xuk Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@SkyHelpTeam hi I recently rejoined sky on your £22 month deal but Hayu says it’s not included when u try logging in despite being in the advert

@JermyB6xuk Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@SkyHelpTeam Nobody can come out for two weeks and I can’t download anything on the TV? I’ve spent over an hour on the phone today with an issue, and I only had an engineer out on Wednesday. Piss poor.

@JermyB6xuk Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@SkyHelpTeam it’s no wonder people use dodgy fire sticks when you miss one payment and you call to discuss the system the miraculously restricts your service and the won’t do anything to help or give you any grace! All I want is 11 days and I can pay in full!

@MLGreenfield Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@WombleFlyBoy Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@SkyHelpTeam You need to cover this, quadruple!

@hannmrfitz Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.