Sky Help Team

This platform is no longer monitored for service queries. Our team is unable to respond to messages sent here. For support, please visit: Facebook: facebook.com/SkyHelpUK Sky Help: sky.com/help Thank you for your understanding.

@LowrieJohn Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@marionacldsc @SkyUK @SkyHelpTeam Most appalling customer service, refused to keep promise for good wifi in every room, telling me I had to beg for their wifi-extender to justify needing one. So sitting out till end of contract. They're more devious than @virginmedia, @vodafone @Ofcom x.com/LowrieJohn/sta…

I was warned, don't move to @SkyUK. Having ignored this advice, unfortunately, I can confirm poor customer service. @SkyHelpTeam comprised of bots, hours of online chat, repeating the same info, yet no resolution and a week without service and broken promises 😠

@Sc00B_94 Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@marionacldsc @SkyUK @SkyHelpTeam Had a broadband upgrade due 2 months ago… heard nothing since. They never have real people to contact!

@emilysclub Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@SkyHelpTeam @SkyMobile All I want is my old number back. It should be straightforward, but it’s been a masterclass in poor communication, no accountability, and inconsistent advice. Every person says something different. A genuinely rubbish customer experience.

@EthosReviews Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@marionacldsc @SkyUK @SkyHelpTeam @SkyUK Nothing reassures a customer who says they've spent hours talking to bots quite like another automated message. At this point, the automation appears to be the only part of the service operating flawlessly. Now, could someone with a name please resolve the issue?

@Gamingffc Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@SkyHelpTeam why are you sending out cold callers who ask for information that is nothing to do with them? @Ofcom @EU_Commission

@marionacldsc Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@ScotsSazza Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@ukskid @SkyHelpTeam This has been happening to me today!!!

@SkyHelpTeam Why does my sky keep freezing and the remote unresponsive

@ukskid Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@dangermouse0404 Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@SkyHelpTeam wonder if you can help, sky cancelled our engineer to get connected at our new property, now telling us its another week after you cancelled. Very disappointed, terrible service

@Mandi_Riseman Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@SkyHelpTeam why on earth are all the calls going through to India?

@grgsilayo Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@Symingtonjason @keane016 @SkyHelpTeam Tried contacting @veil_tech1 on X about this...?

The irony after being on the phone to three people at @SkyHelpTeam (mobile) that the line is so bad they just hang up. Spoke to three people who eventually said I need to speak with another team. Fuming hahahhha

@hammersbabe89 Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@SkyHelpTeam mobile data signal in the UK is shocking

@hwswiftie96 Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@SkyHelpTeam went to watch Season 4 Episode 5 of FROM on catch up and it doesn’t have subtitles. Please can you make this available so I can continue to watch. Many thanks, Harriet

@craigsear Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@massam01 @SkyHelpTeam @skytv @sainsburys You can’t get a code for love or money this week. Gets worse every week. Wednesday morning the codes are not ready, 30 minutes later they are out of codes 🙄

@SkyHelpTeam @skytv @sainsburys Can someone sort out this SKY VIP treats issue? There is a constant issue? Tried to use the code this week and was told in store there was an issue. Told to take screen shot and come back in tomorrow. Screenshot not accepted as no code?

@StevieA14 Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@SkyHelpTeam 12 days for an engineer to fix my tv signal issues when im paying £100 a month is not the one

@kbasno7 Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@SkyHelpTeam 1hr 40 mins, 3 agents, still no solution. My Sky Q fails every 2-3 days – pause/rewind broken, recordings fail overnight. 4 visits & 2 new boxes haven't fixed it. This is not the box, it's your installation. Sort this now.

@nickh1000 Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@B0N0J0HN5T Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@Ethanisraelite @SkyHelpTeam Love how their reply massively reinforces your point about the bullshit their companies put you through these day 😭

@Ethanisraelite Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@spursssh Hi, this is an auto response to inform you that this account is no longer being monitored for service queries. For support, please visit: Sky Help: sky.com/help Or Facebook Sky Help UK: facebook.com/SkyHelpUK Thank you for your understanding.

@SkyHelpTeam Sky Go app missing a lot of channels