Ray Bush
293 posts

Ray Bush
@RayBush12251089
Consultant to the transport industry.
Katılım Mart 2022
27 Takip Edilen16 Takipçiler

@CrossCountryUK good morning,
Unfortunately your delay repay team are absolutely useless.
41 days to acknowledge a claim.
@@RailOmbudsman have been notified.
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@CrossCountryUK
Really you refused my claim and said no cancelled trains.
Ffs I know things go wrong but why make it harder to get money back when your trains are cancelled...
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@RayBush12251089 There isn't anything. I have already checked. "I have checked both direct services and via Birmingham New Street and there are no available reservations on any services i'm afraid." ^JM
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@CrossCountryUK
Evening all
Just had an update about tomorrow's 0645 RDG-Newcastle not running.
Any ideas?
Many thanks
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@CrossCountryUK Yes we are just trying to work stuff out.
Can you reserve me a seat on the 0851 if possible?
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@RayBush12251089 Yes you can. Are you not going to Newcastle then? From your first message it appeared you were? ^JM
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@RayBush12251089 If your train has Coach B, H and/or L showing in the formation, then these are our unreserved coaches - you can see the formation of your train on the day via realtimetrains.co.uk You will be entitled to claim delay repay compensation. ^JM
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@CrossCountryUK No worries,
Can you book me a seat on the next available please?
I am guessing because I will be late for a meeting I can claim delay repay?
I know its not your fault.
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@RayBush12251089 Hi. This service has been cancelled tomorrow. Your original ticket will be valid on the two CrossCountry services before or after your original booked one. You can travel direct or via Birmingham New Street. ^JM
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@RayBush12251089 Hello there. Services are altered this week and this weekend due to engineering works. I can see services are scheduled to run. Please visit gwr.com/check to check service times and see live updates, thank you. - Matt
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@GWRHelp hi all,
Can you confirm if trains are running normally tomorrow from Bridgend to london Paddington.
Some sites are saying replacement bus between Newport and Cardiff Central.
Confused.com
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@pedro4801561426 can you help my daughter recover her password
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@JaneCForever @POferriesupdate 4 hours. Apologies for the delay in getting back to you.
Booked on 0800 departure got on 1320.
Another February half term carnage
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@RayBush12251089 @POferriesupdate How long did you end up waiting please? We've just joined the queues with a coach load of kids!
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#POCalais #POCoaches
Please be advised that if you are travelling by coach today you may experience delays. The current wait time for customers traveling by coach is approx. 1hour and 30 minutes. We apologise for any inconvenience and thank you for your patience.

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@POferriesupdate Currently running at 130 mins and nowhere near the front.
Might want to extend that time.
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