ReachNow Support

We're here to help! Question, comment, or concern? Tweet at @ReachNowSupport or contact us via 'Member Support' in your app.

@wernies Thank you so much for reaching out, this is definitely something that we can help you out with! Al you would have to do is give us a call at (844) 732-2466, and we'll get you taken care of!

Our service is currently down. We’re on it; check back on the app soon. Thanks for your patience.

@krlayton Hi this is Tom from ReachNow. I looked up the process for fuel reimbursement for Car2go. car2go.com/US/en/faq/ the phone number for Seattle for Car2go is 877-488-4224 I hope this helps you

@hypnotiza May we ask for the license plate number please.

@JamieWLedger Sorry for the delay. Your account should be working fine now.

@jony44 Hi I am sorry you are having this issue, please try signing out of your app and force close the app and log back into the app. If you are still having issues then feel free to call us at +1 (844) 732-2466

@jasonketterer Engineers recommend uninstalling and reinstalling from the app store for the latest version

@IanBragg Please either call or send us an email so that we can verify your member status.

@mdryja Sorry about that we have been having technical issues, however they have been fixed. Every member will need to log out and log back in *once* for the app to start working normally for them.

@vaxt Sorry, we have been having technical difficulties of this nature, you are not the only one experiencing these issue. I assure you our tech team is current working to resolve this problem. We apologize for any inconvenience this has caused!

@sampayment May I have some account information so that I can help you.