JHarrell

@ThomasP51629128 @socmediaisdumb @burackbobby_ Fuck you Tom

@socmediaisdumb @burackbobby_ You can’t be serious. He was a complete pussy ass douche bag. So glad I haven’t heard from his pill popping ass in forever

Today is the four year anniversary of Rex Chapman on CBS talking about Pete Gillen’s death during March Madness. One problem: Pete Gillen is alive and was working for CBS during the segment.

@jackal84728450 @jcorriv35 You can tell @jackal84728450 doesn’t know his shit lol

@jcorriv35 I hate how he hangs out waaay took long in the rev limiter zone tween 1 & 2. And yeah, I know that's the famous Marcos Chavez. Don't care.

Never

@JTTheBrick Don’t be a douche

Not many people Move from Manhattan Beach or Calabasas to Chicago for weather like this unless there’s more to the story. Just saying….

@GeeScottSr Nah he’s not tryin to do anything in private

You took away a moment that will never happen again (A first time winning Offensive Player of The Year). You were foul in public trying to apologize in private.

@_xjinxx @TMZ Guess

@TMZ can someone give me a link to how he attempted to pronounce it?

Druski says he reached out to Jaxon Smith-Njigba after butchering his name. Video: tmz.me/FCn4X0x

@rodgatton86 @aakashgupta He learned by Google AI.

@aakashgupta Lean six sigma strikes again. Out of curiosity, how did you realize the decline started with busser removal?

Red Robin is a case study in how to kill a restaurant chain from the inside out. In 2015, the stock hit $92.90 per share. Revenue peaked in 2017 at $1.4 billion across 573 locations. Families loved the place. Bottomless fries. Birthday parties. “Gourmet” burgers when that word still meant something in casual dining. The brand had real equity. Then management panicked about rising minimum wages and made the single worst decision in the company’s history: they fired all the bussers. January 2018. CEO Steve Carley cut bussers across every location, eliminated expeditors, and replaced kitchen managers with generic “back-of-house” roles. The logic was pure spreadsheet thinking. Labor costs were rising, so remove labor. The savings looked great in quarterly earnings. The second and third order effects were catastrophic. Tables stopped getting cleared. Wait times ballooned. Walkaways increased 85% year over year. 75% of the dine-in traffic loss came during peak hours, the exact window when the restaurant makes money. Ticket times out of the kitchen jumped a full minute on average. Customers who waited 20 minutes for a table and another 20 for a burger stopped coming back. Red Robin’s own CEO at the time, Denny Marie Post, admitted the damage was self-inflicted. And here’s the compounding problem. While Red Robin was gutting its own service model, it simultaneously launched a “Tavern Double” value menu at $6.99 to drive traffic. Orders of the cheap burgers jumped from 9% to 15% of all orders, which cratered the average check. So Red Robin was now serving worse food, slower, in a dirtier restaurant, at a lower price point. That combination is how you enter a death spiral. Meanwhile, 16% of locations were in malls. Mall traffic was already declining. Those locations saw 5.5% sales drops versus 3% at standalone stores, dragging the whole system down. Management acknowledged the problem quarter after quarter and did nothing about it for years. Five CEOs in 10 years. Think about that. The one leader who provided stability, Michael Snyder, was with the chain from 1979 to 2005. After that, it was a revolving door. Every new CEO launched a new turnaround plan. Every plan was abandoned by the next CEO. The North Star plan. The First Choice plan. New menu rollouts. Loyalty program reboots. None of it addressed the core issue: they’d trained an entire generation of customers to think of Red Robin as the place where the service is terrible. The contrast with Chili’s makes the failure even clearer. Kevin Hochman took over Chili’s in 2022 and did the opposite of what Red Robin did. He simplified the menu, invested in operations, launched a $10.99 “3 for Me” deal that went viral on TikTok, and let the food speak for itself. Chili’s just posted 31% same-store sales growth. Red Robin’s comparable revenue was down 1.2% for all of 2024. Both chains were in roughly the same position three years ago. One chain invested in the customer experience. The other spent a decade cutting it. Red Robin’s $65M market cap and Chili’s $3.3B market cap tell you which approach works. The stock went from $92 to $3.61. That’s what happens when you optimize for the quarterly earnings call instead of the customer walking through the door.

@kaur_q24 @TheAmishDude @aakashgupta Because he is a child

@TheAmishDude @aakashgupta Why post if you are not going to engage in conversation ? Just repeating the same c tier talking point doesn't make it true

@TheAmishDude @aakashgupta Did I miss a massive federal minimum wage increase?? Because Red Robin is a national restaurant. And it wasn’t a panic, it was a shortsighted cash grab by an uncommitted CEO to appease shareholders and a shortsighted board.

@aakashgupta “panicked over the minimum wage” Sounds to me like raises in minimum wages killed Red Robin. Economics isn’t complicated. That’s why we leave it to economists.

@driver84and26 @aakashgupta I haven’t gone since Trump became president. I refuse to.

@aakashgupta This sounds like a board of directors problem.

@aakashgupta Do you think mgmt panicked about rising minimum wages and fired the bussers or do you think it was cash grab?

@Softykjr Yeah D was the worst. Like all the others

Lets work backwards here..D is out....

@ocelleachair @TripleNetInvest You deserve failure

Last time I went to Red Robin, I was greeted by a transgender with freakish makeup and clothing. I walked out and never went back. Not just to that Red Robin… to all of them. Any business that makes mentally unstable people their first line of customer interaction deserves failure.

Red Robin has lost ~90% of its value over the last 5 years You can now buy the ENTIRE company for just ~$60 million They used to be one of the most beloved spots for kids, teens, and families... Where did it go wrong for them and can they turn it around?

@TimWhelan20 @DB09215406 @TripleNetInvest You’ve never heard of Bobby Flay? Come on

@DB09215406 @TripleNetInvest Interesting… Iv’e never actually heard of Bobby Flay, had to look him up. Makes sense

@TimWhelan20 @TripleNetInvest They’re mostly in or adjacent to malls. Malls are dead.

@TripleNetInvest Restaurants like this remind me of many types of national or regional retail operations. They go through a definite cycle that seems to last about 15-25 years. They are "in" with a certain generation. Then that generation moves on and the operation slowly fails.

@JohnSmithb0hh @Craney_85 @TripleNetInvest How doesn’t this have 10 million likes?

@Craney_85 @TripleNetInvest You think that’s bad? My 6 year old caught me watching gay porn. Imagine having to explain a 10 on 1 twink gangbang to your kid. Fucking libtards ruin everything.

@Craney_85 @TripleNetInvest Oooh the big talk! That must have been hard for you to explain how some people are gay!! What a good dad!

@TripleNetInvest Last time we went there our waiter was talking about his husband the whole time. Had to try and explain that to my 5 and 8 year old on the way home. I was pissed.

@MFC1998SE1 @SuSpectCranium @Kicksbuttson @VladTheInflator It is. It’s dangerous and it makes me madder. Both suck though.

@Realhotmic @SuSpectCranium @Kicksbuttson @VladTheInflator It’s not

I fucking hate tailgaters

@elach001 @SuSpectCranium @Kicksbuttson @VladTheInflator I do get a little ragey when someone gets on my ass. And I never camp in the passing lane. If I’m passing (at any speed) back the fuck off.

@Realhotmic @SuSpectCranium @Kicksbuttson @VladTheInflator Or you could just be considerate to other drivers but you seem road ragey

@Softykjr Shrunk the burgers, raised the prices, restaurants are dirty. Bottomless fries they bring you 8 at a time

Red Robin fell apart when they got rid of the Great Chicken sandwich. Trust me. I was there and witnessed the downfall in person.