Red Letter Days

@ridgley_martin Please feel free to reach out to us via tellusmore@redletterdays.com and a member of our Customer Engagement Team will get back to you.

@RedLetterDaysUK I am unable to find an email address or a method of contacting you to discuss. Can you please advise?

@RedLetterDaysUK Is it possible please to switch the location from London to Birmingham for a voucher given as a gift for Marco Pierre White? I did enquire previously but didn't go ahead and change it.

@KevFairclough We sincerely apologise that your experience is no longer being offered. Your input is highly valued, and we are dedicated to continually enhancing our services. Please do not hesitate to reach out to us via tellusmore@buyagift.com and a member of our Customer Engagement Team ...

@RedLetterDaysUK I need a refund because the Experience I bought a voucher for is no longer available - the event has permanently closed. How do i go about this? There are no other experiences on your site that my son wants to go to.

@dipsiesmum We sincerely apologise for the inconvenience. Please do not hesitate to reach out to us via tellusmore@buyagift.com and a member of our Customer Engagement Team will get back to you.

@RedLetterDaysUK I am unable to redeem a voucher we received at Christmas. Can you help?

@HarkerLyndsey We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Please do not hesitate to reach out to us via tellusmore@buyagift.com and a member of our Customer Engag...

@RedLetterDaysUK another unhappy customer! The hotel we booked using your gift experience has no record of our booking. Your customer service team are useless. No phone system is bollocks! Lucky i didn’t drive 4hrs to the hotel or i would be sleeping in my car for two nights!!

@Talljames1 We sincerely apologise for the inconvenience caused. Your input is highly valued, and we are dedicated to continually enhancing our services. Please reach out to us via tellusmore@buyagift.com and a member of our Customer Engagement Team will get back to you with a resolution.

@RedLetterDaysUK unable to book the Camden Town Brewery tour, the online booking page never loads and the call to book button takes you back to the previous page. I have tried devices and internet feeds but the same result.

@SarahJ4ckson Hi Sarah, I apologise for the inconvenience this has caused. Please contact tellusmore@redletterdays.co.uk with your voucher reference and details of your complaint. Once we have this information, you'll hear back from a member, and we will let a manager get back to you.

@RedLetterDaysUK I have requested a refund due to non-performance of a hotel booking in Bath. We were left stranded on the street. Customer Services are using wearing down tactics. I require Red Letter Days to take ownership of this complaint and resolve the matter urgently.

@SarahJ4ckson Hi Sarah, I apologise for the inconvenience this has caused. Please contact tellusmore@redletterdays.co.uk with your voucher reference and details of your complaint. Once we have this information, you'll hear back from a member of the team in due course.

@lydiecatherine We sincerely apologise that your recent experience with us didn't meet the high standards we strive to uphold. Please contact tellusmore@buyagift.com with your voucher reference and details of your complaint. Once we have this information, you'll hear back from a member of th...

@Surajper Please contact tellusmore@buyagift.com with your voucher reference and details of your complaint. Once we have this information, you'll hear back from a member of the team in due course.

@RedLetterDaysUK I’m trying to exchange my voucher for a different one and it’s not showing

@ridgley_martin We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Should you have any further questions or concerns, please do not hesitate to reach out to us via tellusm...

@ClearyKath We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Should you have any further questions or concerns, please do not hesitate to reach out to us via tellusm...

@RedLetterDaysUK please respond to my emails your voucher codes don’t work on young drivers…I’ve tried to contact you via your contact form, email and phone…the last two are apparently no longer available

@tbhsarah1 We sincerely apologise that your recent experience with us didn't meet the high standards we strive to uphold. Please contact tellusmore@buyagift.com with your voucher reference and details of your complaint. Once we have this information, you'll hear back from a member of th...

@RedLetterDaysUK your customer service team is almost impossible to get hold of! I’m sick of being ignored. I want my refund!

@RichardPinkKey @Pink Key Licensing Please contact tellusmore@buyagift.com with your voucher reference and details of your complaint. Once we have this information, you'll hear back from a member of the team in due course.

@RedLetterDaysUK where is my delivery - paid for ‘next day’ and it’s still not arrived

@KirstieW1981 @KirstieW1981 I’m truly sorry to hear that you’ve had such a difficult experience. Please be assured that you are speaking directly with Red Letter Days/Buyagift customer support. If you’ve already sent your voucher reference and complaint details to the email address provided...

@RedLetterDaysUK worst case experience ever Scammed Can’t get hold of anyone

@KirstieW1981 @Kirstie W Please contact tellusmore@buyagift.com with your voucher reference and details of your complaint. Once we have this information, you'll hear back from a member of the team in due course.

@elise_john85 We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Should you have any further questions or concerns, please do not hesitate to reach out to us via tellusm...

I swear @RedLetterDaysUK is the biggest scam I’ve ever had the misfortune of giving money to! Paid £85 yesterday to upgrade a voucher given to me for my birthday and apparently not one of the hotel options is available for the rest of the year. Fuming doesn’t come close

@KirstieW1981 We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Should you have any further questions or concerns, please do not hesitate to reach out to us via tellusm...

@RedLetterDaysUK the worst customer service I can imagine. Three solid weeks of emails from my husband and myself about a misled offer and unable to book son’s surprise, and no reply when requesting full refund on the purchase … now out of pocket as had to purchase the gift 🤬😡

@happinesshut @MarkwoodAl47584 We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Should you have any further questions or concerns, please do not hesitate to reach out to us via tellusm...

@RedLetterDaysUK @MarkwoodAl47584 This seems to be a scam where no one can actually redeem their Red Letter Day Vouchers - absolutely outrageously disgusting customer service!

We've been alerted to suspicious activity on Twitter targeting our customers. This is not connected to Red Letter Days. We are investigating and will take action. We apologise for any inconvenience. If you are affected, please contact our customer service.

@happinesshut We sincerely apologise that your recent experience did not meet your expectations. Your input is highly valued, and we are dedicated to continually enhancing our services. Should you have any further questions or concerns, please do not hesitate to reach out to us via tellusm...

@RedLetterDaysUK Absolutely the worst service I’ve ever experienced. The website and booking system don’t work, and the phone option is equally useless. You’re forced onto a live chat that takes forever and achieves nothing. There’s no number to call, no way to request a callback. So frustrating