@SportsDirectUK Tried that on live chat. Got fobbed off by your staff. I’m being told that it’s tuff and I have no other option than to wait for the item. It’s already 5 days late and I now need to purchase from a different supplier. I want a refund which at this stage is perfectly reasonable.
@SportsDirectUK customer service is appalling. Ordered online & paid for next day delivery which should have been with me on Sunday the 8th. Still not arrived & no guarantees when it will. Refusing to provide any refund. Shambles!
@SportsDirectUK sort out your customer service. Order mis-sold 17/12/22. Cancelled on 19/12/22. Cancellation request acknowledged 02/01/23 with a promise of refund within 2-5 working days. No refund yet! Multiple live chats and emails to customer service… how do I get a refund?!
@MartinR98297903 I tried to contact you earlier in the week after one of your drivers bumped into me and damaged my wing mirror. Please can you return my call ASAP. I’ve also left an email enquiry.
@TravelRepublic I don’t believe for one second that you are out of pocket. I paid you in February. My flight was cancelled in July. It is now September and I’m still £1000 down! This is completely unacceptable! How can we escalate this?!?!?!
A Note To Our Customers (updated 25 Sep, 11:00)
bit.ly/3kNEhsOOUR
REFUND SCHEDULE
bit.ly/2Gd7v5l
Due to the reliance on receiving money back from airlines and suppliers, refunds for Flight-Only & Non-refundable Hotel-Only bookings do not follow the refund schedule
@TravelRepublic Expecting an update from you today. 7 weeks since departure is next week. I’ve been very patient. Please confirm my refund is in process
What a busy day. So lovely to have met all our new Y2 classes. Mums and Dads they did you proud coping with all the new rules and procedures. Lots of fun had, can’t wait to see you all again on Wednesday.
@TravelRepublic I'm am going on holiday in 2 days and my hotel is closed. What is going to happen all other parts of my holiday are confirmed. You have time to post an update would some one please tell me what the hell is going on.