Customer Refunds Desk

@DanLUFC223308 Thank you for contacting our Customer Service. My name is Emily.We are sincerely sorry for the inconvenience caused. Kindly share your full names, email address and phone number for swift action. Thank you 🌹

@HisenseUK Email sent, still no reply. I’m stuck with a washing machine I can’t use

@HisenseUK can’t seem to get hold of anyone of the phone and the warranty claim form online is pony so thought I’d try here. Ordered. New washer dryer few days ago. The waste is pinholed and ruined my kitchen floor.

@deli_tracey Our apologies for the late response as we are experiencing some technical glitches in our systems. Kindly follow back so we can thoroughly address your concerns.Thank You 🌹 @deli_tracey

@deli_tracey Thank you for contacting our Customer Service. My name is Emily.We are sincerely sorry for the inconvenience caused. Kindly share your full names, email address and phone number for swift action. Thank you 🌹

@Helen_Pricey Thank you for contacting our Customer Service. We are sincerely sorry for the inconvenience caused. Kindly share your full names, email address and phone number. Thank you 🌹

@Helen_Pricey Thank you for contacting our Customer Service. My name is Emily.We are sincerely sorry for the inconvenience caused. Kindly share your full names, email address and phone number for swift action. Thank you 🌹 @Helen_Pricey

@HisenseUK hi I’ve been on hold to your support line for more than half an hour: 0191 387 0804. No answer. Please help!!

@regicfc Thank you for contacting our Customer Service. We are sincerely sorry for the inconvenience caused. Kindly share your full names, email address and phone number via DM for further assistance. Thank you 🌹

@HelpDeskDepart2 @HisenseUK Is the above a fake link as they have been calling me

@HisenseUK my remote control for 50E6NTUK tv is not working for the quick menu settings. I have tried various steps to fix this however still not working any ideas or is it possible for a replacement the tv is less than 12 months old.

@piterrq1 Thank you for contacting our Customer Service. My name is Emily.We are sincerely sorry for the inconvenience caused. Kindly share your full names, email address and phone number for swift action. Thank you 🌹

@HisenseUK I have sent you an email. Got no answers. Youve made a claim, assigned Pacifica to do so, they assigned AND Domestics to fix it - AND Domestics cancelled it a day before. Im currently 3hrs on the phone, 6 in queue, 2 fing weeks without working cooker. SORT THIS MESS!! DISGUSTING.

@HisenseUK are you taking piss hisense? Im waiting 8 days for your engineer to come fix the cooker & a day before you cancel the repair to order parts? YOU HAD 8 BLOODY DAYS TO SORT IT OUT!!!!!

@ChloeALuna Thank you for contacting our Customer Service. My name is Emily.We are sincerely sorry for the inconvenience caused. Kindly share your full names, email address and phone number for swift action. Thank you 🌹

@HisenseUK I have been waiting for over 30 minutes to get through to your customer service. No idea if you will ever pick up!