Adam Reich

@NJTransit_CA @NJTransit_CA, why aren’t you raising the lack of fare hike hearings in this report? That is a subject I’ve seen a lot of riders complain/react to complaints about on social media.

Aside from the Virtual Listening Forum, the Operations and Customer Service Committee Meeting is also happening next week (3/31)! Take a look at the topics of concern you shared with me last month, which will be reported to the NJ TRANSIT Board of Directors. 👇

The @netflix @MLB graphics are awful. Way too difficult to read anything but the score. Make the font bigger, especially the pitcher, hitter and counts in the score bug! I could swear I’ve seen larger fine print in pharma ads! #OpeningDay

@njassemblydems @larrywainstein1 @GovSherrillNJ Would be great if @njassemblydems could hold @NJTRANSIT’s feet to the fire and make it follow N.J.S.A. 27:25-8(d)(2), which requires them to hold at least 10 public hearings before any fare increase. Why did @ClintCalabrese and his committee let NJ Transit ignore it last year?

Assembly Transportation Committee Chair Asm. Calabrese, with Assemblymen Rodriguez & @larrywainstein1, joined @GovSherrillNJ yesterday as she signed an executive order to improve the NJ TRANSIT rider experience, focused on reliability, safety & respect for every rider’s time.

@NJTransit_CA @GovSherrillNJ @NJTransit_CA, the nickname for the Princeton Branch is spelled Dinky, not “Dinkey.” You may want to fix that field in the preregistration form when you get the chance.

⚠️I need your feedback! In support of @GovSherrillNJ 's Executive Order #16, I'm hosting 3 virtual forums: 🔹Tues 3/31 (6–8 PM) 🔹Thu 4/2 (6–8 PM) 🔹Sat 4/4 (9–11 AM) Your input will shape an action plan to improve the experience on NJ TRANSIT. ℹ️ NJTRANSIT.com/actionplan

Major public spaces like Union Station should not close for private events. This is not what they're for.

@NJTransit_CA, simple question: Will fare hearings be in your EO 16 report to @NJTRANSIT and @GovSherrillNJ?

Hearings on NJ Transit fares and fare collection is something that needs to be in this report to @GovSherrillNJ. It’s certainly part of the customer experience and a requirement @NJTRANSIT ignored last year despite the language and intent of N.J.S.A. 27:25-8(d)(2).

How can NJ Transit fix customer complaints? Sherrill wants a plan northjersey.com/story/news/tra…

An example of a condition that needs to be flagged in the EO 16 report to @GovSherrillNJ and improved, @NJTransit_CA.

⚠️Governor Sherrill just signed Executive Order #16 directing NJ TRANSIT to develop an action plan to improve the passenger experience. These enhancements will be shaped by your feedback, which I’ll be gathering through virtual forums & a survey. More info soon, stay tuned!

@GovSherrillNJ @NJTRANSIT Requiring @NJTRANSIT to follow the law and hold fare hearings should be something else you’ll require.

We are building a better NJ TRANSIT for our commuters. I've directed @NJTRANSIT to take concrete steps to: ✅Repair escalators and elevators ✅Brighten station lighting ✅Improve signs ✅More thoroughly clean buses and trains, stations and stops ✅Overhaul the NJ TRANSIT app and website ✅Make live bus and train updates more reliable

I’m set up on the 2nd floor of the North Wing at the Port Authority Bus Terminal—come say hi and chat!

@CommutingLarry .@CommutingLarry any discussion of fare hikes and/or fare hearings this year?

The app, dirty buses and trains, broken escalators and elevators are on her list nj.com/news/2026/03/n…

Worth noting that @NJTransit_CA will be required to hold three virtual hearings and conduct a ridership survey under this NJ Transit executive order.

A direct question demands a direct answer, not a form reply that skirts the answer. If there’s a compelling reason why Customer Service cannot answer a direct question, the reply needs to at least offer an explanation to that effect.

.@NJTRANSIT Customer Service replies are garbage. Case in point: Writing “**PLEASE DO NOT SIMPLY RESPOND WITH THE GENERIC…POLICY. Instead, please provide a direct answer for this specific train.**” still yields a form response with the generic policy.

Which display got the most accurate info to NJ Transit bus commuters ? nj.com/traffic/2026/0…