reto wettach

#Promtography winning the Sony World Photography Award - initiating an interesting discussion about art by humans vs art by (or is it 'with'?) AI. Well, actually not so interesting: soon we will not be able to distinguish the two! theguardian.com/technology/202…

LLMs will have the greatest impact on these jobs: translators, creative writers, animal scientists, PR specialists, survey researchers, mathematicians, tax preparers, financial analysts and WEB AND DIGITAL INTERFACE DESIGNERS!!! (source: arxiv.org/pdf/2303.10130…) 🤔

My colleagues at the FHP and me produced an explainer video about our MA/BA program "interface design" - in German. Please share - we are always looking for talented students! youtube.com/watch?v=JJYZ26… @idpotsdam

What an impressive list of signers who demand a stop in training AI models. And an important demand for AI systems being more „interpretable“ and „transparent“ - in my point of view a UX/UI design challenge! futureoflife.org/open-letter/pa…

Stanford Alpaca is surprising in two ways: it is radically reducing costs for LLMs and it is using other LLMs to train. crfm.stanford.edu/2023/03/13/alp… Good explaination: youtube.com/watch?v=xslW5s…

Think less. Experiment more.

Sehr richtig! „Die Erstellung von Insights ist kein von den Nutzer:innen ausdrücklich gewünschter Telemediendienst.“ (aus dem Kurzgutachten der „Taskforce Fanpages“) (Anm.: Insights = personenbezogene Daten, u.a. für zielgerichtete Werbung) datenschutzkonferenz-online.de/media/weitere_…

The startup dream team: one vs. many? Some contradicting thoughts and no conclusion: retowettach.com/the-dream-team…

It is exciting, how the P4 medicine (personalized, predictive, preventive and participatory) is crying out for design thinking! retowettach.com/p5-health-and-… #digitalhealth

the experience

CXOs – to whom do you report? Please don't say: "To the CMO"😬 retowettach.com/cxos-to-whom-d… #cxo #cx #ux #uxdesign @augieray

Design and it social and moral responsibility - a long battle, as this warship as an example for good design proves: picture from the 1914 yearbook of the Deutscher Werkbund, one of the initiators of the Bauhaus. More in my blog post: retowettach.com/dont-evade-you… #cxo #ux #uxdesign

XAI – Explainable AI – more work for designers! retowettach.com/xai-explainabl… #MachineLearning #uxdesign #ux @QVeraLiao (image source: Little Britain", 2004)

Covid-19 and the Experience Economy – what a luck?/! retowettach.com/covid-19-and-t… #CXO #CX (imgsrc: giphy)

3+1 reasons for accessibility in CX. #CXO #accessibility @JolantaPali retowettach.com/3-plus-1-reaso…

Do we really need CXOs - or is CX everyone’s responsibility? - More in my blog: retowettach.com/do-we-really-n… #CXO #UX #servicedesign (image source: Vintage Images)

Why should organizations install a CXO? Some considerations on my blog. #CXO #UX #servicedesign retowettach.com/2021/09/08/why… (image source: GIPHY)

HealthTech in going mobile – finally! #UX #servicedesign #HealthTech retowettach.com/2021/09/04/hea…

Detecting unsatisfied customers (with #machinelearning and relatively few samples) during the service encounter enables to immediately address service failures, start recovery actions and reduce customer attrition. doi.org/10.1108/JOSM-0… #datadrivenExperiences @gerhardsatzger

Why #servicedesign ers and #UXdesign ers need to expand their skills. #datadrivenExperiences