Richard Young

Well it's been a blast. But I'm not seeing much value from Twitter any more. Thanks people, it's been fun.

Some startling facts in this research by LGC on The state of IT: Leaving behind the legacy. Without budget for transformation (IT), the local council will never get to the fiscal position it needs. bit.ly/4hhi3Ny

Here I talk about the recent LGC research on "Leaving Legacy Behind". With 50% of IT systems in local authorities considered to be legacy, this creates data silos and huge inefficiencies. It also blocks the IT team from transformation. bit.ly/3WIIVxI #localgov #council

Three off-the-charts days at Tableau Conference 2025, packed with 100+ hands-on trainings, keynotes, community-led learning, training and certification add-ons, and more.  Register now and join us in San Diego on April 15–17, 2025 #TC25 sprou.tt/1NkAcbwKpOo

Public trust in #government has been lagging for years. New research reveals #AI agents could help rebuild it. 84% say they’d use an AI agent to engage with their government sforce.co/3WnodU3

Learn from executives, founders, and tech leaders the power and potential of AI and Agentforce, and how to bring everyone along in the AI revolution. Plus a special demo on how to build your first AI agent with #Agentforce sprou.tt/18pGykxWRBg

The next #UK Architect Forum for #Salesforce is being held on Wed 19th March. Lots of great learning to be had. Here's the link to register sforce.co/42aF7ce

5 Easy (and Free) Ways You Can Skill Up for AI Agents sforce.co/3BYma1N

Seize the Trail with Trailblazer Quests: Start the New Year Strong sforce.co/4hbLEaV

AI For Startups: 9 Use Cases For Growing Businesses sforce.co/4h8mKsv

#AI agents are bringing comprehensive insight and automation to energy and utility operations. Are you ready? Hear how top energy experts from #Salesforce and Synergy are leading the way together to an intelligent energy future. Register here: sfdc.co/CMYEg

With the recent release of the #UK Government whitepaper for English devolution: power and partnership: Foundations for growth, I've turned this into a podcast for easy consumption bit.ly/3ZG2W91 #localgov

NHS Blood & Transport engaged Bluewave to revolutionise the complex comms, in order to drive engagement with their donor base. Bluewave’s experts were brought on to deploy a marketing, comms, and logistics , built using #Salesforce Marketing Cloud. bit.ly/41K5mWu

Magenta Living post about their use of Video Remote Assistance for Home Repairs bit.ly/4gAtmjh #Housing #socialhousing

103 Winter webinar: Fuel poverty data dive via #Switchee bit.ly/3Bx1Cgr #Housing

@O2 my account is subject to fraud and looks to be hacked. The 202 number is closed how do I suspend my account?

AI in Government – the catalyst for transformation bit.ly/4fjCrvS