@MatWhitecross@JumbuckFilmTV@TheEmmys Thanks Mat! The congrats all goes to you - this was an incredible project to realise your vision on. See you soon X
Ended up in a serious youtube rabbit hole last night thanks to a tweet I saw from @CristobalMusic. // 8 hours later!!! 🙈 Great memories of @C4Utopia. Come on - somebody commission a S3!!
𝗝𝗼𝘂𝗿𝗻𝗲𝘆 𝘁𝗼 𝗕𝗲𝘁𝗵𝗹𝗲𝗵𝗲𝗺
𝗖𝗵𝗿𝗶𝘀𝘁𝗺𝗮𝘀 𝗘𝘃𝗲 𝟰𝗽𝗺
We would love you to join us for this service for all ages.
Details in this video of Richard Moore, Sub Organist, playing Sleigh Ride, which our very own Stag Hill Phil orchestra will be playing tomorrow!
TWO WEEKS TO LIVE | Tonight at 10 pm, Sky One.
Comedy starring Maisie Williams and Sian Clifford, in which Kim struggles to adjust to life in the real world after growing up off-grid.
Mixed by @Richy_D and @Drake_D, in Dolby Atmos @JumbuckFilmTV.
@Ocado, not sure what's going on with your site, but each time we finally get in, we are unable to edit our order and it kicks us to the back of the queue. Understand it's crazy busy, but just thought you should know...
@virginmedia Finally called by to someone who could make decisions. Installation is sorted + I'm very happy with Daniel who worked late to get it sorted. Such a shame VM customer services is such a militant firewall to a legitimate complain and that I had to spend so long getting it sorted.
@Richy_D We are unable to access accounts over Social Media Richard. To discuss the account you will need to call in so the team can pass data protection and discuss this further. MH
Surprise surprise no call back from @virginmedia, despite being promised a call from David, Area 20 Manager. Thank you for wasting more of my time dealing with your incompetence. Should have stayed with @SkyUK
@virginmedia classic. For all your helpful and quick responses here, really all I can do is spend another hour on the phone talking to people who don't understand the issue, or have any interest in resolving my problem. Do you HAVE supervisors? They're always "on lunch" when I ask for one.
@virginmedia please re-open the complaint and escalate it then. I await a proper resolution. See the issue here? Nobody is prepared to own this problem - they just want to kick it down the road and hope I go away.
@Richy_D Sadly Richard we're unable to arrange call backs. If the resolution offered wasn't accepted by yourself then the complaint should have been escalated to a Team Manager to review and provider a resolution. Was this not done? Did you advise the agent tha... virginmedia.response.lithium.com/portal/convers…
@virginmedia this is part of the problem. someone I spoke to thought that offering me a new install in 14 days was an adequate solution so closed the complaint, despite my protest to the contrary. Still, you now have contact details, so you can ask someone senior to call me.
@Richy_D Thank you for that. Sadly I am unable to see an active complaint with that reference. What specifically was advised was going to happen with that complaint? MH
@virginmedia I've done that twice, but all I get is customer services staff who don't understand what the problem is and are unable to help. I need a supervisor or manager to call me. After several hours of calls with the 'front line' agents, i'm getting nowhere.
@virginmedia This evening, for about 90 mins. Every different person gives me another 'template' response. After yestserday's failed installation day I'm now at back of the queue again. Speaking to installation and customer service 'call centres' is a waste of time.