Ridhima

@GoibiboSupport I tried to attach the screenshot in your DM, but unable to do so. Requested you to share the email address to share the details. Please do the needful.

We would like to inform you that in order to proceed further, we require the flight cancellation notification in DM or the full refund confirmation that you may have received from the airline. Sharing these details will greatly help us validate the issue and claim the refund accordingly on your behalf. We appreciate your cooperation. - Aditya x.com/messages/compo…

Hello @GoibiboSupport @flyscoot team, Please refer the attachment for my statement. I require: 1. Immediate status clarification regarding my refund 2. Timeline for refund processing 3. Confirmation of refund amount INR 44,760 4. RA/reference details if already initiated

@GoibiboSupport @GoibiboSupport Following my conversation with the Scoot team, I was advised that the third-party application — in this case, yourselves — should connect directly with Scoot's Sales Team for refund."

@GoibiboSupport Kindly check the email attached for artifacts and take the action at the earliest possible.

If this issue is not resolved immediately, I will be forced to escalate the matter through: * AirSewa * National Consumer Helpline * Consumer Commission (e-Daakhil) I expect a resolution on priority.