GoibiboCare

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GoibiboCare

GoibiboCare

@GoibiboSupport

My Trips: One-Stop Solution for your trip-related queries. So, head to My Trips on the Goibibo app or DM us your booking ID

Gurugram Katılım Haziran 2022
5 Takip Edilen4.7K Takipçiler
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GoibiboCare
GoibiboCare@GoibiboSupport·
#GoodToKnow #GoibiboCares | We understand you need assistance even after booking. So, tap on MyTrips on the Goibibo app for any after-booking queries or concerns related to flights or hotels. Just select the desired option to process your request.
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GoibiboCare
GoibiboCare@GoibiboSupport·
@Hamsaraj4 We care for you and we do want to resolve this issue at the earliest. We request you to provide the detail related to your concern in DM along with your contact details and booking ID. - Aditya twitter.com/messages/compo…
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Hamsaraj
Hamsaraj@Hamsaraj4·
@GoibiboSupport i have an issue raised and it's been a month and yet the has been no update from you, can you please expedite as my hard earned money is stuck? Looking forward to hear your reasons this time.
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GoibiboCare
GoibiboCare@GoibiboSupport·
@Kunika_agrawal We care for you and we do want to resolve this issue at the earliest. We request you to provide the detail related to your concern in DM along with your contact details and booking ID.- Siddhant twitter.com/messages/compo…
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Kunika
Kunika@Kunika_agrawal·
@goibibo I demand: 1️⃣ Immediate processing of my full refund. 2️⃣ ₹4,000 compensation for the forced last-minute booking of another flight. If this isn't resolved urgently, I will escalate to consumer grievance channels. @DGCAIndia @MoCA_GoI please look into this. (3/3)
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Kunika
Kunika@Kunika_agrawal·
Highly frustrated with @flyspicejet. My flight was canceled same-day on the 6th, just hours before departure. I was forced to book a last-minute alternative on another airline, costing me an extra ₹4,000. It's been 11 days and still NO refund or communication. (1/3)
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Anand Singh
Anand Singh@AnandSingh9594·
@GoibiboSupport What a pathetic service by Goibibo. After having a successful booking GOFLDSTAK7PT9499368 and getting my ticket.. how can a ticket be cancelled? There was no payment failure..(1/2)
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E L SEBASTIAN
E L SEBASTIAN@elsaby62·
@IndiGo6E @goibibo @GoibiboSupport @MoCA_GoI Why the massive discrepancy in refunds? 3 tickets cancelled same day/time: one got 85% back, others only 25%. No logical explanation provided via email despite multiple follow-ups. Please explain this computation.
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Omisha Ghosh
Omisha Ghosh@omishaghosh·
@goibibo I purchased FDC (Free Date Change) yet I was charged ₹11,216 for rescheduling. Airline has confirmed actual charges (penalty + fare difference) are only ₹6–7k. This is clear overcharging. No resolution despite 1 month of follow-ups. Please refund excess amount ASAP.
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biryaniiii
biryaniiii@biryaniii0·
My SpiceJet flight (PNR: HCLQQM) was cancelled by the airline, but Goibibo deducted ₹450 as “convenience fee” from my refund. How is it fair to charge consumers for Airlines mistake? @SpiceJet @goibibo #AirlineFail #ConsumerRights
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Mohsin ali
Mohsin ali@Imali07·
Hey @Goibibo! 😥 I just booked flight GOFLDSTAK8E65068482, but wasn't informed it's multi-PNR! This is a huge connection risk. ✈️ I need an urgent full refund or a written assurance of responsibility ASAP. 😡 #Goibibo
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Ayush Singh
Ayush Singh@AyushSingh13071·
I requested @Goibibo to cancel my flight, and they confirmed the cancellation. However, I have still not received my refund. I booked the flight from Mumbai to kochi without asking they have rescheduled it to next day @flyspicejet resolve it
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GoibiboCare
GoibiboCare@GoibiboSupport·
@shubham__jindal As per our check, the given PNR shows multiple bookings. We kindly request you to share the Booking ID with us via direct message (DM) so that we can validate the details and assist you further. We truly appreciate your time and cooperation. - Pankaj twitter.com/messages/compo…
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Shubham Jindal
Shubham Jindal@shubham__jindal·
@goibibo @GoibiboSupport @flyspicejet URGENT | PNR: PC4YRP | SG5 DEL→DXB | 29 Mar SG5 hasn't operated since Feb 17. Mar 12 & 16 flights also didn't depart. Dubai ops suspended. Need flight status confirmation + full refund to original credit card. DGCA rules apply.
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GoibiboCare
GoibiboCare@GoibiboSupport·
@Bhu1dave We are here to help you in the best possible way. We request you to please provide the detail related to your concern in DM along with your contact details and booking ID. -Mayank twitter.com/messages/compo…
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GoibiboCare
GoibiboCare@GoibiboSupport·
@SiddhanthRao19 We kindly request you to share the full refund confirmation with us so that we can claim the remaining refund from the airline and process it to you. We truly appreciate your patience and understanding. - Pankaj twitter.com/messages/compo…
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Siddhanth Rao
Siddhanth Rao@SiddhanthRao19·
@Goibibo @DGCAIndia @allianceair @GoibiboSupport Airline cancelled my flight, asked me to contact Goibibo. Raised refund request → got ₹0 refund. No way to reach a human agent, only AI replies. This is unacceptable. Booking ID: GOFLDSTAJQ4P2328682
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GoibiboCare
GoibiboCare@GoibiboSupport·
@AnantJoshi34 Your concern is currently under process, and our team is actively working to resolve the issue at the earliest. We kindly request you to bear with us, and we will share further updates with you soon. We truly appreciate your time and patience.- Pankaj twitter.com/messages/compo…
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anant
anant@AnantJoshi34·
@GoibiboSupport @KuwaitAirways @goibibo If you do not refund my full amount I will have to reach @DGCAIndia and escalate the issue and how you are looting the middle man. Kindly look into the matter @MoCA_GoI . Help the Common middle man sir. These people are looting us. And taking advantage of War @RamMNK
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anant
anant@AnantJoshi34·
@GoibiboSupport As per Msg received from Kuwait Airways I am entitled to receive full refund for my booking with PNR-CXGRRP and PNR-CXRH3J. but you have deducted 6500 and 8500 each of them.why are you deducting the amount if airlines if refunded the amount.Kimdly check the below.
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GoibiboCare
GoibiboCare@GoibiboSupport·
@bhumi03vikash We can understand that you may not feel good when we ask you again to wait and cooperate with us. However, we would like to assure you that we are working on your concern and will get back to you with an appropriate resolution within 48 hrs.- Pushpa twitter.com/messages/compo…
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Vikash Pandey
Vikash Pandey@bhumi03vikash·
@AkasaAir @Goibibo I had to cancel my ticket (PNR: QP00689266 | Goibibo Booking ID: GOFLDSTAJRIY2640237) due to my mother’s medical emergency. I have already raised a request but have not received any response yet. Kindly look into this and help with the refund at the earliest.
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GoibiboCare
GoibiboCare@GoibiboSupport·
@porwald We can understand that you may not feel good when we ask you again to wait and cooperate with us. However, we would like to assure you that we are working on your concern and will get back to you with an appropriate resolution within 48 hrs.- Pushpa twitter.com/messages/compo…
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dilip kumar porwal
dilip kumar porwal@porwald·
Worst customer support ever seen from Goibibo. My Flight on Air Arabia got cancelled on 05 Mar 2026 and still not refunded and changing refund date everyday. IVR support is totally useless Flight : Air Arabia From Sharjah to Bangalore Booking ID : GOFLINTAJX2K8302432 PNR: 6HOOW7
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D.K SINGH
D.K SINGH@dk176366·
@GoibiboSupport Refund Not Received 1) Kolkata to Hyderabad dated 08 Dec 2025 Booking Id No : GOFLDNTAI9PK8647076 and PNR NO : HDVWRE  2) KOLKATA to VISHAKAPATNAM dated 08 Dec 2025 Booking Id No : GOFLDNTAI9QT4650714 and PNR NO : ICZNSK
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vaibhav latane
vaibhav latane@vaibhavlatane·
@GoibiboSupport It’s has been more than 72 hrs, I haven’t received any response and full refund regarding my flight cancelled by Airline. I request again and again please f refund the amount. Flight cancellation details have been already provided
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vaibhav latane
vaibhav latane@vaibhavlatane·
@GoibiboSupport I have booked my flight through Goibibo, Doha to Mumbai QR556 (PNR. 9X7H2I) But Goibibo application shows the flight is confirmed but Qatar airways shows the flight is cancelled. What is real status ? And if cancelled please refund the full amount
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