Rohit Louis

7 yrs & my Jaguar F-PACE engine/turbo has failed with smoke & noise. Dealer demands ₹19L to fix! Most forums shows many faced same failure. This is not “luxury”, it’s poor quality & zero accountability. @Jaguar @TataCompanies @autocarindiamag @jagograhakjago

@Jaguar This engine/turbo failure issue is there in almost all F-PACE models. You should have given us a heads-up, we would have looked for other option or recalled the vehicle instead of leaving owners with massive repair bills. @nch1915 this is unacceptable.

@Jaguar if all of your F- Pace had the same problem, you should have told us before! At least we would have looked for other options or you should have recalled your cars. @nch1915 #jaguar #freereplacement #justiceforconsumers

@JaguarIndia @Jaguar @LandRoverIndia @TataCompanies – is this how you treat customers who trusted your brand? A 7-yr-old F-PACE with engine/turbo failure & a ₹19L bill. No goodwill, no accountability. @nch1915 @consaff

Jaguar calls this “normal failure” after 7 yrs & wants me to pay ₹19L to fix an engine/turbo failure with no warning. Forums show many F-PACE owners faced the same. This is a defect, not normal wear. #Jaguar #LandRover #CustomerRights @FPaceForums

@MercedesBenzInd @MercedesBenz @OlaKaellenius Sure. I have inboxed to you.

@RohitLouis @MercedesBenz @OlaKaellenius Hello Rohit, We deeply regret the inconvenience faced by you. Please share your contact details. Our team will reach out to you and look into the matter.

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@MercedesBenz @MercedesBenzInd @OlaKaellenius Im not sure how helpful that would be again because this is how your Indian division gave me an answer. That’s why I wanted your head office to know about it. If you want il try another shot. I’m not sure how helpful it would be thou.

@RohitLouis @MercedesBenzInd @OlaKaellenius Hi Rohit. We are very sorry to read this. Please contact our Customer Service department in India 📞 0008000501888. You can also send us an email ✉ cs.ind@cac.mercedes-benz.com. Have a great day. 🙂

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