Rowse Honey

@JoeMurp26456023 Crystallisation occurs if honey gets too cold at any stage of its life. This is harmless and should dissolve by standing the honey in a basin of hot but not boiling water for a short time and giving it a vigorous stir to dissolve the crystals.

@rowsehoney Hi is there any way to stop the honey going hard in your squeeze bottles

@InventOneCalm If you would like to email hello@rowsehoney.co.uk confirming your address together with your email address, we’ll be happy to refund you. 2/2

@InventOneCalm We’re very sorry to hear that you’ve incurred a postage underpayment. We are aware of this issue, which has affected some winners due to a postage error, and we are working hard to resolve it as a matter of urgency. 1/2

Thank you @rowsehoney for the not so "free" samples of your honey. £1.50 excess postage paid to receive them. I might as well have just gone out and bought a jar. Lidl honey is only 99p a jar.

@poshover @sainsburys Depending on seasonal availability, and states we label it with blend of honeys from more than one country/blend of EU and non-EU honeys. 3/3

@poshover @sainsburys The UK (& formerly EU) legislation stipulates we can only purchase honey from over 20 approved, UK regulations-compliant countries – incl. New Zealand, China, Mexico, Greece and Hungary. 2/3

@rowsehoney @sainsburys Is this 100% honey. Very conflicting info of several countries involved in the ingredients please assure me this is pure honey with no additives 😳

@poshover @sainsburys All our packaging is 100% recyclable. Our squeezy bottles are  made from 100% recycled PET (Polyethylene terephthalate). 1 of 2

@rowsehoney @sainsburys Doesn’t say that on your none environmentally packaging 🙄

@poshover @sainsburys These checks include necessary standards of traceability, transparency, authenticity. 2 of 2

@poshover @sainsburys All honey coming into the UK is checked on entry by port health authority, including random testing, and must meet or exceed the compositional standards for honey as defined in the UK and European regulations. 1 of 2

@poshover @sainsburys 2/2 There are extensive checks in the supply chain from beekeeper to finished product and we carefully test every batch of our honey to establish its purity before we pack into jars to ensure we give our customers and consumers pure and natural honey.

@richard_NEFI Crystallisation is a completely natural process, which occurs if honey gets too cold at any stage of its life. This is harmless and should dissolve by standing the honey in a basin of hot but not boiling water for a short time and giving it a vigorous stir.

Dear technical team at @rowsehoney . Please can you advise me on how I can revive these bottles of your delicious product. The honey is too good to waste and would disrespect the industry and endeavour of our bees 🐝. Thank you.

@Diarmaid_Mac_C @Pret @Valeo_Group Please be assured that Rowse only supplies 100% pure and natural honey to customers and consumers, as it has done since 1938, we take the quality of our honey extremely seriously and can trace all our honey back to the beekeepers.

Come on @Pret you can do better!! Please source your #honey from local companies!! No idea where the honey actually comes from. @rowsehoney @Valeo_Group

@boogieftg Hello, our Smokey Fusion honey has been discontinued. Unfortunately, it wasn't as popular as we hoped, sorry for any disappointment ☹️

@rowsehoney what happened to that smoked garlic honey?! Bring it back expeditiously

@s1evenewman This is harmless and should dissolve by standing the honey in a basin of hot but not boiling water for a short time and giving it a vigorous stir to dissolve the crystals. 2/2

⁦@rowsehoney⁩ why is my honey not runny 😔🐝🐝🐝

@s1evenewman I am sorry to see that your honey has crystallised. Crystallisation is a completely natural process, which occurs if honey gets too cold at any stage of its life. 1/2

@Zannabites During the recycling process, the paper can be separated from the plastic for recycling and adheres to the guidelines set out by the On-Pack Recycling Label (OPRL). 2/3

@Zannabites Our Paper Snap & Squeeze can be recycled. However, there is a very thin plastic barrier between the honey and paper itself which maintains the product’s integrity. 1/3

Tell me @rowsehoney how to recycle this packet? Do they sort the bins at Pret. I could take home but...my council likes clean items and doesn't take foiled lined. The closest thing are my tetra packs that I take to the tip? That's very bespoke. Where do I take it?

@Zannabites They advised that there is no need to rinse the product before disposal in household recycling, as this is managed through the recycling process. We cannot speak on behalf of Pret and can only suggest to ask them directly. 3/3

@rubyreay I'm sorry to hear that it hasn't worked on this occasion. Please contact our customer services team, they will be happy to assist you further. Email april@customerservicesteam.co.uk

@rowsehoney I know I’ve tried to ☹️ never mind