RoxServers

@OVHcloud Ticket SyS #1944094 opened on 2020/03/19 still pending a replacement solution as you replaced dedicated servers with low specs one that can't be used.

16-04-2021 - Strasbourg datacentre ➡️ Latest information: ovh.com/world/news/pre…

@OVHcloud Still waiting to get our 13 "replacement servers" replaced as they do not match what we had. Stock available but no answer to ticket SyS #1944094 despite multiple escalations.

12-04-2021 - Strasbourg datacentre ➡️ Latest information: ovh.com/world/news/pre…

@ovh_support_fr I understand the situation however it has been 1 month+ now. Simple solution would have been to replace our 13 BF-4 servers by 13 E5-SSD-1-64 since there is stock available. Instead we received useless machines that you could assign to users who actually need them!

@Roxservers Hello, the SYS team has been dunned, be assured that they'll keep you informed as soon as possible. ^AlexL

We have a major incident on SBG2. The fire declared in the building. Firefighters were immediately on the scene but could not control the fire in SBG2. The whole site has been isolated which impacts all services in SGB1-4. We recommend to activate your Disaster Recovery Plan.

@olesovhcom @ovh_support_fr Ticket SyS #1944094 opened on march 19th. Still waiting for a solution after X escalations

Update April,8 8am 3/3 pCC We are adding more resources (host/datastore) in RBX to deliver and migrate the data / workload of some cust. Please contact us, so we can deliver the right resources since new HW is more powerful (more CPU RAM Storage) that some old HW in SBG2.

@olesovhcom @ovh_support_fr 13 servers burned and still waiting for replacement while stock is available for new orders...

Update April,7 8am BM SBG1/AD > SBG4 62% (472/758 servers) More details: travaux.ovh.net/?do=details&id…

@ovh_support_fr 13 serveurs BF-4 HS, mauvais remplacement et ticket SYS ouvert ( 1944094 ) depuis le 19/03. Du stock E5-SSD-1-64 (équivalent BF4) dispo pour les nouveaux clients mais pas de remplacement pour les anciens... Si on commande on aura le tarif BF-4 ensuite ?

[INFO-SBG] 🔴 Les liens utiles ➡️ Notre FAQ bit.ly/3rDjjAJ ➡️ Les actualités SBG bit.ly/3rdaXiu ➡️ Le statut par service et backup par service bit.ly/3lGYiDn

@Spawnsworth Sorry, we also use twitter but due to notifications issues facebook users receive faster answers. Now that our site is back we will give updates on roxservers.com/serverstatus.p…

@Roxservers I'm looking for updares on the server restore but for some reason you assume everyone uses Facebook so I can't see the full update. Any chance you could share it on here or somewhere else as believe it or not, not everyone uses Facebook

@Hanniba90446533 Voici un point plus détaillé, pour info nous avons des serveurs dans différentes salles des différents datacentre OVH en France et au Canada: facebook.com/roxservers/pos…

@Roxservers Oui ca on sait mais quelle salle héberge les serveurs de rox et quand peut on espérer un rétablissement de nos serveurs ? paracerque là ca parle de lundi ou vendredi prochain ou alors c'est cramé et plus rien.... Un peu de communication ne ferait pas de mal.

@WillCadwallader Sorry for late reply, havent been notified of all the tweets. We just posted an update on facebook.com/roxservers/pos…

@Roxservers Hope everyone is ok at the datacentre! Do you know if (or how many) game servers are affected by this fire? Thanks and hope all is well!

@Siriolma Yes, clients websites should be spared. If not we have backups and will be able to restore.

@Roxservers our company website and our emails were hosted on rox servers, can we hope for a recovery of our datas?

@Heli0ski Bonjour, un point plus détaillé ici: facebook.com/roxservers/pos…

@Roxservers Est-ce que il y a un moyen de récupérer les fichiers du serveur ? (plus particulièrement le dossier de la map) Merci et bon courage

@cobras69320 Dès que nous aurons été livré d'un serveur web de remplacement. Si vous aviez une prolongation automatique que vous ne souhaitiez pas il vous suffira de nous en aviser

@Roxservers bonjour ne pouvant ni accede au site ni au serveur serait 'il possible de voir pour ne pas le prolonge merci bonne journee

@Minepro641 Bonjour, voir le post détaillé: facebook.com/roxservers/pos… Merci pour votre soutien

@GMDOnline Progressive restoration anounced to start by tomorrow (OVH)

@Roxservers Is there any estimated time when services and our websites will be back up and running?

@sarahjharper1 No data loss for websites as we have backups and the web server should have been spared.

@Roxservers Any update @Roxservers ... peoples businesses are relying on you getting their website up and running again. No idea if everything has been lost. No comms since this morning. Please update.

@Cybeast_666 Bonjour, nous venons de faire un point détaillé sur facebook.com/roxservers/pos…

@Roxservers En passant par le lien cité nous avons accès à une interface mais nous avons l'impression qu'il n'y a plus de données serveurs. Pouvez vous nous confirmer ?? (numéro de commande ou de facture dispos pour retrouver le serveur ?)

We are now accepting bitcoins! 🪙🪙🪙

We fixed the Torch issue caused by recent torch updates for Space Engineers server. A .dll file was causing crash on certain OS. Fix has been deployed and you can enjoy your SE server again.

@DjCtavia Pour votre information et comme cela a été dit le problème venait d'oxide et en particulier de sa dernière mise à jour. Nous ne développons pas oxide et ne pouvons rien faire d'autre qu'attendre un fix dans ces cas-là !

RoxServers, un service minable. Read: tl.gd/n_1sr67k8

@NickDarnell Unfortunately not :) Your tool has been useful for quite a while!

@Roxservers Wow that was forever ago 😅 didn’t I read terraria added auto saving?

@NickDarnell Your awesome "TerrariaAutosave.exe" no longer works :( any chance you ever release an update? That would be great!