Ruchi Dhoka
105 posts

Ruchi Dhoka
@RuchiDhoka
Made of flaws,stitched with good intentions!
Katılım Kasım 2011
14 Takip Edilen24 Takipçiler

@MoCA_GoI (2/3)I was trying to complete my web check in 4 hours prior to the flight time, however neither were any free seats available nor could I complete my web check in without paying for my seats. Now the only option available for completing a mandatory web check in was to
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@MoCA_GoI (1/3) I recently booked a flight with Asaka Air on the air ticket it was clearly mentioned that a web check in is mandatory. However, they didn’t mention anywhere that the option of auto assigned seats is available only 6 hours prior to the flight time.
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@PunjabGrill How is it that there is a price variation for the same thing at two different branches ?
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@flipkartsupport I ordered a dish drainer the quality deteriorated in first 3-4 days of use so then I raised a concern and there was absolutely jo response and now they’re saying it can’t be returned. They purposely didn’t look into the concern

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@RuchiDhoka Sorry to hear this. We're here to help you. We request you to elaborate a little more on your concern along with the order ID via DM so that we can look into it and assist you further. Awaiting your response. (1/2)
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@Flipkart Sending horrible quality products and despite of raising a concern and writing reviews no action and taken and they just leave us connected with the stupid chat box where there is no one to assist
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@Swiggy I thought the dispute resolution happens in 24 hours. Apparently it’s been 4 days now

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@siwonchoi I thought the dispute resolution happens in 24 hours. Apparently it’s been 4 days now

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@SwiggyCares Still waiting for the update on my problem. I thought the issue was supposed to be resolved in 24 hours
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@RuchiDhoka Rest assured the assistance over all platforms is uniform & we review the issues thoroughly. Since this needs attention from a specialist, we are compelled to route these through an email. They will check your case history in detail and (cont) srkl.in/l/6013B0ybcW
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@Swiggy(1/2) Last night I ordered food from Swiggy and the coke was missing in my order after chatting with your helpline I was told to write a mail which I did and after reading my mail they thought that I was lying about the missing item and therefore my claim couldn’t
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@SwiggyCares No, there’s no reply from their side and it’s absolutely unfair, first you don’t send all the items and the order, take my money and don’t even refund back my money, stop scamming people and cheating them like this
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@RuchiDhoka We are sorry to hear that. If you are unhappy with the resolution provided on email, please respond to them, with the reasons for your dissatisfaction so the same can be considered.
^Azra
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@SwiggyCares But why it always that the people who are assigned to resolve issues from your end are unable to do it and the customers are being harassed so much? And you guys literally steal people’s money by doing these things
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@RuchiDhoka We understand your concern. Please provide us the order ID, we'll look into it.
^Azra
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@RuchiDhoka Hi Ruchi, please help us with the order ID, we'll look into it.
^Azra
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@Swiggy (2/2) my claim couldn’t be substantiated. Now my concern here is even after sending all proofs swiggy isn’t reimbursing my money for a basic coke and harassing me so much. I would genuinely recommend people to not trust these guys with any online payments.
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@MyNykaa Please have some shame and start solving customer problems
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Ruchi Dhoka retweetledi
Ruchi Dhoka retweetledi

@MyNykaa Worst customer service I ever received in my life . depressed by nykaa
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Ruchi Dhoka retweetledi

@MyNykaa The delivery service of nykaa as well as customer service is so bad that I will never buy from nykaa again, they are just keeping peoples money and acting rude on calls
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