Rue La La

@jwalex54 Hi Jason, we are so sorry to hear about your experience and understand your frustration. Could you please send us a private DM? Thank you.

@RueLaLa your customer service is terrible. All they do is hide behind email and chat bots. No service and no support.

@Molly0783746279 Hi Molly. We are so sorry to hear about this issue and understand the frustration this has caused. Could you send a DM with your order number and email address, and we will be happy to assist you?

@ruelala I pay for a year of free shipping. Now I am automatically charged for SEEL shipping unless I deny the charge? WTF?

@TnkerBelle Hi, we're so sorry for any frustration! We're happy to help. Could you send us a private DM with more information so we can take a look into this for you?

Over 1 month & im STILL waiting a reply from @RueLaLa. So much for being a “premier member”. I forgot why I stopped using them but now I realize why…

@teenmd @FedEx Hi, @teenmd ! We’re more than happy to help you with this. Please send us a DM with your order number and email address.

.@FedEx weird shipping, April 16 FL to TN to MD and still waiting for the package to get to California? "on the way" @RueLaLa weird. what's going on?

@daria_costanza Thanks for the feedback! We pride ourselves on providing our members with insider-only prices and exclusive sales, and the best way to do that is through email. But don’t worry, you can always update your subscription settings to suit your needs.

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@bhadlass We’re sorry that your package is taking longer than expected. We promise it will be worth the wait! We just sent you an email.

@RueLaLa where’s my order - 85786476-1741671924905??! This is taking forever to arrive, what’s the issue?

@loveflorida2024 We’d be happy to help out with any concerns, @loveflorida2024! Please send us a DM.

@RueLaLa absolutely shameful. unAmerican.

@loveflorida2024 @libsoftiktok Thanks for reaching out, @loveflorida2024. Let’s chat more about this. Please send us a DM.

i hope @libsoftiktok looks into how traitorous @RueLaLa is and mocks them mercilessly

@_hayleyyBOO We're happy to help! Could you send us a DM with your order information so we can take a look?

Why @RueLaLa would advertise clear lens, blue light glasses as SUNglasses is beyond idiotic. I’m so mad I bought them

@1life2livetalk We're so sorry for any frustration! Could you send us a private DM with your order information so we can take a look into this for you?

@RueLaLa I’m very disappointed in the service I received through your app. I’ve been a customer for years, and the last item I ordered arrived late as it was lost. Now I can’t return it. This does not seem right.

@_D_U_B_ Hi, we apologize for any inconvenience! We just sent you a DM and would love to help with this.

@RueLaLa charged and sent me a $3k bag bc I selected “still want it”. There was no notice, the package didn’t require signature and was hastily left unattended on my doorstep. now I can’t get custservice to respond. This is predatory business practice. Completely outrageous.

@dimiexter We’d be happy to help out with this, @dimiexter! Please send us a DM with your order information nd we would be delighted to look into this for you.

When you order a gift for an important event for your wife from @RueLaLa ... and the order get cancelled (without you getting notified)... you call... and they "could not verify your transaction" when it appears approved at your bank... #stupidAI @RueLaLa account: deleted

@starsinabottle Thanks for reaching out, @starsinabottle. Let’s chat more about this. We just sent you a DM.

Holy shit has customer service completely vanished at @RueLaLa. Used to be a regular customer, seriously re-evaluating now. If you’re going to charge my card twice and it gets declined and you don’t communicate with me at all and the only reason I know about it is my bank, well.

@Yeageriffic We’d be happy to help out with this, @Yeageriffic! Please send us a DM with your email address and we would be happy to look into this for you.

@RueLaLa @RueLaLa I don’t have the order number. They’ve been looking it up through my email. I’ve reached out twice with no resolution and eventually being ignored

@RueLaLa Sold me fake Gucci bags and is refusing to give me my money back. They’ve started ignoring me and gets to continue to illegally sell fake bags don’t trust these mother fuckers

@HollyMcbarf Hi, we're so sorry for any frustration! We're happy to help. Could you send us a private DM with your order information so we can take a look into this for you?

@RueLaLa hey y’all r thieves! Y am I being charged $12 if I want to return a garbage item I was baited and switched nothing g like the website plastic sleeves jacket?!! I need to return this 💩 waive the $12 return fee hidden in return policy at the bottom of the novel you wrote

@TarynQueen Thanks for reaching out, @TarynQueen . Let’s chat more about this. Please DM us with your email address; we would be happy to look into this for you.

@yankeegirl51680 Hi, @yankeegirl51680! We’re more than happy to help you with this. We just sent you a DM.

Never order from @RueLaLa because when FedEx delivers to the wrong building and the photo they provide it NOT your building. @RueLaLa says “As we have proof of delivery to your specified shipping address on file, we are unable to provide a refund or resend the merchandise.”

@HollyMcbarf @AfterpayUSA @ScamAlertApp @FTC @bbb_us We apologize you are unable to receive messages. Please send a DM directly and we would be happy to assist you.

@RueLaLa @AfterpayUSA @ScamAlertApp @FTC @bbb_us No DM?

@RueLaLa claim I was refunded my $1000+ to my account? No communication email and I’Vr been running after them and @AfterpayUSA #scamalert @ScamAlertApp @FTC 🆘 @bbb_us

@HollyMcbarf @AfterpayUSA @ScamAlertApp @FTC @bbb_us @HollyMcbarf Please reach out to us in a DM directly. Your setting will not allow us to message you. We would be happy to look into your issue.