RIBB

Over a month ago, I decided to play on @rollhub_com after they offered a substantial deposit bonus and lossback promotion for new VIP players. I was initially skeptical, but I had friends who had played there, successfully withdrawn their funds, and vouched for the platform, so I decided to give it a chance. I deposited $66,000 and, after a good session, turned it into approximately $140,000. When I requested my withdrawal, my account was placed under KYC review. I fully complied with every document and verification request, expecting the withdrawal to be processed shortly after. Instead, I've now been waiting for over a month with no resolution. During this time, I spoke with @casinoexilee, who was affiliated with RollHub, and was given multiple and often conflicting explanations for why my withdrawal remained pending. I was told there were provider flags unrelated to the games I played, and I was also accused of being an alternate account simply because another verified user was from the same country. None of these explanations made sense to me, and there has been no clear communication or evidence provided. As things stand, my withdrawal remains unpaid, and I've been left completely in the dark. I'm hoping @rollhub_com finally addresses this matter and processes my withdrawal as soon as possible.

Today has been full of surprises. The owner of @dopexyz just reached out to me and compensated me with the promised $40,000. I'm attaching his message below because, honestly, I was both surprised and confused by it. If what he's saying is true, it appears there may have been some kind of coordinated exploit carried out against the platform. If that's the case, I do feel for a new operator having to deal with something like this. I guess we'll see the team address this publicly soon, and hopefully more information comes to light.

Dope is a new casino/sportsbook focused on curated high roller VIP experiences, specifically leaning towards the sports side. Naturally, when starting from scratch and attempting to recruit new players, we onboarded several “affiliates” and high roller agents, one of them being @AmeerHussain. To date, this has caused nothing but problems, resulting in over 1.2m in "sharp" player wins from unauthorized raising of sports limits and attracting countless scams as mentioned below. Dope was and is intended to be an oasis amidst a rapidly scam-heavy industry, and the negative PR below (however untrue) is the antithesis of what we stand for as a team. Countless players on both the sports and casino side get paid out 6-7 figures weekly on Dope without issue. 1) @AmeerHussain has been terminated effective Wednesday, July 15th. We do not support or endorse his “limit-raising” activity nor do we support “bonus abuse”. Dope gives the best lossback and bonuses in the world for the purposes of VIP Retention, not for players to cheat the system and make a quick buck. 2) The player below’s account was flagged for 3 main reasons, all of which have been substantiated by both providers and other casino owners dealing with the same issues daily. 1) Multi-accounting 2) Double side betting (via Live Casino) 3) Bonus Abuse (all of which are against every casino in the worlds TOS). Dope as an entity will not be bullied into paying a bounty for blatant fraud to be removed off of X. We look forward to building and growing transparently and appreciate the broader gambling community for bearing with us and holding us accountable as we do so.

I have wagered over $300M on online casinos and have never experienced anything like this. Last month, I signed up to @dopexyz and deposited $30,000, which I lost. I claimed my lossback and returned earlier this month with another $40,000 deposit. I played the same way I had initially played, eventually dropping to around $5,000 before turning it around to nearly $100,000 and attempting to withdraw. That is when the problems began. My VIP host, Rob, was the only person who consistently tried to help. I was told my account had been flagged for AML because of my betting pattern and wager volume. This was confusing, considering the exact same activity had apparently been completely fine when I was losing. I was told the relevant department had been contacted and that the issue was being escalated. I was then directed to live support, which was initially unavailable. When it finally became available, an agent named Preston responded once, said they would investigate, and then stopped replying entirely. I have contacted live support repeatedly. My messages have been left on read and ignored for days. Friends contacted the same support channel and received immediate responses, so this does not appear to be a general support issue. The situation became even worse when I cancelled and attempted to split my withdrawals. The funds were not returned to my balance, leaving close to six figures effectively unavailable for days. It has now been almost two weeks without a withdrawal, a clear explanation, or a final resolution. The explanations have also continually changed: • First, I was told I had been flagged for AML due to insufficient wagering. • Then I was told Pragmatic had flagged my account. • I was told Pragmatic would respond to resolve the issue. • Nearly two weeks later, I am apparently still waiting for that response. For clarity: I categorically deny multi-accounting, bonus abuse, or any similar conduct. This is my only account. I have wagered approximately $385,000 against $70,000 in deposits—more than 5x my deposits in wagering. I have tried every private channel available to me. I have been patient, cooperative, and have given the operator ample time to resolve this privately. I did not want to go public because I believe @dopexyz is a relatively new operator and I would prefer to see them succeed. But at this point, I need a clear explanation and access to my funds. @dopexyz — please resolve this publicly or privately. I am happy to provide any information required to verify my account and activity. I hope the team does the right thing and resolves this fairly.

YOUR Money should always be YOUR Money ✔️ FULL VIDEO: youtube.com/watch?v=t7zn8_…

Thanks to @Skelhorn for the capped withdrawal limits and predatory tactics, you won yourself an extra 280k. You say, you made an exception for VIP players but you will not raise my limit due to me going public and "Spamming you" Ok, enjoy the 280k, hope the community sees this.