SCAN

📣 SCAN Health Plan now ranks among the top 10 Medicare Advantage plans nationally!   “This is a defining moment in SCAN’s nearly five-decade history,” said @sacjai, CEO of SCAN Group and SCAN Health Plan. “In a turbulent environment for MA, our growth and market position shows that there is a place for nonprofit health plans built around the needs of those they serve and not shareholders. Rising into the top 10 nationally demonstrates the essential role for mission-driven, nonprofit plans in the future of Medicare Advantage.”   This leap follows a historic Annual Enrollment Period growth in SCAN’s history, during which SCAN added 127,000 new members.   “Our rise in the rankings reflects more than enrollment growth, it reflects trust,” said Karen Schulte, SCAN’s President of Medicare. “Hundreds of thousands of older adults have chosen SCAN, and we are committed to showing them the value of our nonprofit mission, our commitment to service, and our focus on quality and improving health outcomes. This milestone proves that scale and mission are not mutually exclusive. You can grow while staying true to purpose.”   Read more at: scanhealthplan.com/about-scan/pre…

That's two years in a row! SCAN CEO @sacjai has been named to @LABJnews’s LA500 list for 2026! 👏 The list, which recognizes influential leaders and impactful executives in Los Angeles, highlights SCAN's growth under Dr. Jain, with SCAN having grown to: - One of the top 10 largest Medicare Advantage (MA) organizations by membership in the country from #14 in 2025. - The #1 health plan in California (outside of the Kaiser Permanente health system plans) from #4 in 2025. - Serving nearly 500,000 members across six states, adding 127,000 new members during the most recent MA Annual Enrollment Period alone. Read more at: labusinessjournal.com/la500-2026/hea…

SCAN is celebrating the one-year anniversary of SCAN Central, our vibrant community hub in Henderson, Nevada dedicated to supporting the health, wellness and social connection of older adults! 🎉 "SCAN Central has become a true home for older adults in Henderson,” said Karen Schulte, President of Medicare at SCAN Health Plan. “Whether they are joining a fitness class, asking a question about their SCAN benefits, or just stopping in to see friends, this is a place where they feel welcome. That is what we set out to build, and we are proud of what the past year has shown." Since opening in 2025, SCAN Central has welcomed hundreds of weekly visitors, providing free educational and fitness classes, along with a wide variety of events and services, including: • Medicare Support: Community members can meet with SCAN representatives to learn more about Medicare and receive guidance. • Engaging Activities: SCAN members and local seniors can enjoy fun events like bingo, creative arts classes, and social gatherings. • Community Connection: SCAN Central is designed to foster strong relationships among members, brokers, providers, and the broader community. • Health and Wellness Services: Visitors can take advantage of fitness classes and wellness workshops that promote healthy living and independence. Learn more by visiting scanhealthplan.com/about-scan/pre… 📅 For a list of class schedules and upcoming events, visit scancentral.org or call 702-720-1246.

We’re proud to share that SCAN CEO, Dr. Sachin Jain, has been named one of Pearl Health’s 2026 Top 50 Value-Based Care Thinkers! Now in its 5th year, this recognition highlights leaders driving meaningful progress in value-based care. Read the full report at pearlhealth.com/top50vbcreport

We're thrilled to share that SCAN CEO @sacjai has been named to @BeckersHR’s Great Leaders in Healthcare for 2026! 👏 This recognition honors visionary leaders who are redefining what’s possible in healthcare. Dr. Jain’s leadership sets SCAN’s strategic direction, shapes our culture, and brings our mission to life in every decision and member interaction. Please join us in congratulating him on this well-deserved achievement! View the full list of honorees here: lnkd.in/eF-xrxgw

SCAN recently had the honor of celebrating a very special milestone with one of our centenarian members, Mood! Alongside our partners at @SutterHealth, we stopped by for a birthday visit complete with cake, balloons, and time spent with her wonderful family. At SCAN, we're grateful to be able to support our members every step of the way, helping them stay healthy, independent, and connected to the people and moments that matter most. Happy 100th birthday, Mood! 🎂

SCAN has been named by @GPTW_US and @FortuneMagazine as one of the Fortune 100 Best Companies to Work For® in 2026, marking the sixth consecutive year SCAN has made a Great Place to Work Best Workplaces list, adding another milestone to a strong start to 2026 following a historic Medicare Annual Enrollment Period. "We are honored to receive this recognition during a period of exceptional growth and transformation at SCAN," said @sacjai, CEO of SCAN Group and SCAN Health Plan. "Our team’s passion for keeping seniors healthy and independent enables us to grow while remaining committed to our mission." “Our growth is the result of deliberate investments in a culture that encourages innovation in a rapidly evolving industry,” said Lindsay Crawley-Herbert, SCAN’s Chief People and Transformation Officer. “As our employees grow, our impact expands, enabling us to better serve those we care for.” Read more at: scanhealthplan.com/About-SCAN/Pre…

This one's for our Rebels - SCAN has been recognized as one of @FortuneMagazine's 100 Best Companies to Work For® for 2026! 🙌   More than just a spot on the list, this recognition represents the passion and dedication our teams at SCAN bring every day to impacting the lives of older adults. Thank you, Rebels, for making SCAN a truly special workplace where passion meets purpose.   View the full list for 2026 here: greatplacetowork.com/best-workplace…

SCAN names industry veteran Aman Bhandari as its first Chief AI Officer to lead enterprise #AI strategy. “Most organizations in healthcare are still in the early stages of figuring out how to adopt AI responsibly and effectively,” said SCAN CEO @sacjai. “At SCAN, we see AI as a powerful tool not just in traditional areas like risk adjustment, but to support the people doing the work every day, from member services teams to clinicians at the bedside. We’re excited to welcome Aman and the unique combination of technical expertise, policy insight and business leadership he brings as we continue to advance our AI capabilities.” While many companies house AI solely within technology teams, Bhandari will report to SCAN's Chief People and Transformation Officer, Lindsay Crawley-Herbert, positioning the AI function within SCAN’s People and Transformation organization. “We believe that successful AI transformation is fundamentally about people,” said Crawley-Herbert. “The challenge with AI isn’t implementing the technology—it’s marrying the complexity of the technology with how the workforce adopts and uses it effectively and ethically. That intersection is where SCAN is focusing its efforts. By placing this role within the People and Transformation team, we are reinforcing that employees are at the heart of AI adoption, and Aman’s expertise makes him exceptionally well positioned to help lead this work forward.” “SCAN has a powerful mission and an organizational culture that is genuinely committed to AI innovation in service of the populations they care for,” said @GHideas. “What drew me here is the organization’s mission and belief that AI should empower the workforce... SCAN is creating a model for how healthcare organizations can responsibly harness AI to solve real problems.” Read more at scanhealthplan.com/about-scan/pre…

@AuthorLRiddle Hello, we’d like to help. Could you please check your direct messages?

@SCANHealthPlan hi I was just on hold for 22 minutes with scan & hung up on trying to correct some wrong info I keep getting notices for and threatened with fines even though I responded in writing with my prior prescription plan info. Please help me. New customer and not happy.

About two years ago, I noticed a little extra bounce in my step. I was having more fun at work than I had in a long time. Why? Several factors were at play — but one of the biggest was the presence of a new team member: Senthu Arumugam. Senthu joined @SCANHealthPlan as our Chief Transformation Officer and quickly added something special to the organization: High ambition. A deeply analytical perspective. And above all, a profound commitment to our mission. He was a sponge — endlessly curious about the business and the people who power it. And to top it off, he was just a lot of fun to be around. I remember calling one of his references before we extended an offer. They went on and on about what a great guy he was. Eventually I had to interrupt: “I get that he’s a great guy. But will he do a great job?” The answer was an emphatic yes. And they were right. Since joining SCAN from @McKinsey, Senthu has made an extraordinary impact — first as Chief Transformation Officer and now as our Chief Commercial Officer, overseeing product, marketing, and sales. His influence has been both deep and wide — in the big strategic moves and in the small moments that make teams better. He makes everyone he works with (including me) better. So I’m especially proud to share that Senthu has been named to @modrnhealthcr prestigious 40 Under 40 list — a well-deserved recognition during a time of major organizational and industry change. Please join me in congratulating Senthu on this incredible honor. We’re lucky to have him at SCAN.

Please join us in congratulating SCAN's Chief Commercial Officer, Senthu Arumugam, who has been recognized as one of @modrnhealthcr’s 40 Under 40! The program recognizes the healthcare industry's rising stars age 40 and under who contribute to a culture of innovation and help their organizations achieve and exceed financial, operational and clinical goals.   Under Senthu's leadership, SCAN has seen: - A 58% year-over-year increase in new member enrollments from 2024 to 2025 and delivered its most successful Annual Enrollment Period (AEP) to date in 2026, enrolling 127,000 new members, a 40.6% increase from 2025. - A first-of-its kind partnership with Costco, expanding access, convenience, and choice for SCAN members. - The launch of Health Insurance is Broken, a bold marketing campaign that openly acknowledges the frustrations older adults face with health insurance.   “Senthu possesses the combination of strategic discipline and mission-driven focus required to scale our impact across the American healthcare landscape,” said @sacjai, CEO of SCAN Group and SCAN Health Plan. “SCAN is fortunate to have him leading our commercial function; his ability to align growth targets with our mission is the key to our long-term success.”   To read more about Senthu's achievements and impact at SCAN, visit: scanhealthplan.com/About-SCAN/Pre…

.@SCANHealthPlan adds 127K members in Medicare annual enrollment window bit.ly/4acVSFU

"As we try to make the transition from being a small regional health plan to a national, not-for-profit Medicare Advantage plan, I think our messaging is and our value proposition is really resonating with members and providers... I think we're at a real inflection point for the company that sets us up to be an even better partner to members and providers and brokers long term."   SCAN's CEO @sacjai and President of Medicare Karen Schulte share insight into SCAN's most successful AEP in history, the transition to becoming a national, not-for-profit Medicare Advantage plan, and the key role of population-specific plans in this @FierceHealth article by @pminemyer: fiercehealthcare.com/payers/scan-ad…

SCAN Health Plan, one of the nation’s largest not-for-profit Medicare Advantage (MA) organizations, today announced historic results from the most recent MA Annual Enrollment Period (AEP), achieving 40.6% membership growth and adding 127,000 new members across its six operating states.* Total membership** now stands at approximately 440,000, with annual revenue reaching $8 billion.   “SCAN’s historic growth was not accidental. It was the result of years of preparation, disciplined execution, and deep trust built with providers, brokers, and members,” said @sacjai, CEO of SCAN Group and SCAN Health Plan. “At a time when MA is experiencing extraordinary disruption, SCAN is prepared to scale its nonprofit model responsibly because we have invested in the partnerships, quality, and infrastructure needed to support our members.”   Read more about SCAN's most successful AEP in its nearly 50-year history at: scanhealthplan.com/About-SCAN/Pre…

We are thrilled to announce the results of last year’s Annual Enrollment Period (AEP). @SCANHealthPlan added 127,000 new members across Arizona, California, Nevada, New Mexico, Texas, and Washington—representing a nearly 41% increase in our total annual membership. 100% of our rated membership now sits in plans with 4+ STAR ratings. Nearly 20,000 members joined us through our new partnership with @SutterHealth, an early example of what’s possible when mission-aligned organizations come together. With this growth, SCAN now serves 440,000 members across six states, with $8.2B in expected revenue. As I frequently say—we’re just getting started. I want to express my sincere thanks to our provider and broker partners, whose commitment and collaboration helped make this our strongest AEP ever. And to the exceptional team at SCAN who led and supported this effort: thank you. This was truly an all-company accomplishment, and I’m proud to work alongside such a dedicated and mission-driven group of people. For more details on our historic AEP, read this piece by Paige Minemyer in @FierceHealth: fiercehealthcare.com/payers/scan-ad…

@VoidLegacyMedia Could you please send us a direct message so we can better assist you?

@SCANHealthPlan My messages allow from everyone. Now you want me to pay Jan, when I have a receipt saying I paid Jan. You really need to fix you app, your accountant and everything else. 👀

@SCANHealthPlan the app does thiscwhen I want to check to see if my auto pay has been accepted and my bill paid. For a month, Ive gotten this no matter how I log in, with or without the app. You IT people suck!

@VoidLegacyMedia It looks like our messages may be sitting in your message requests. We recommend checking your settings to allow messages from everyone, or feel free to send us a direct message so we can assist you.

@SCANHealthPlan Nothing from you in my direct messages

@babycuzimmathug It actually looks as though we’re unable to direct message you. Could you please send us a message at your earliest convenience?

@babycuzimmathug Hello, we want to make sure we're giving you the most accurate information. Could you please check your direct messages?

⭐ We're thrilled to share the following highlights from SCAN's 2026 Star Ratings—a reflection of the quality, care, and experience our members can count on:   - 100% of Members in SCAN Health Plans are in 4-star or higher rated plans (in plans eligible to receive a Star Rating) - 4+ stars quality rating in California, Arizona, and Nevada for 2026 - 4+ stars for 13 years running in California - 4 stars quality rating for our Fully Integrated Dual Eligible Special Needs Plan (FIDE-SNP) - 4.5 stars quality rating in Arizona for 2026 (a full-star improvement year over year) - 4 stars quality rating in Nevada for 2026   These results show that when we prioritize people over profits and do what's right for our members, we continue to advance our mission to keep seniors healthy and independent.   Thank you to our partners, providers, and SCAN Rebels whose dedication and heart make achievements like this possible. Together, we can keep raising the bar for quality.