Robyn 🌈

Loved seeing the outta puff daddys today at #spark25 ! #mentalhealth #fitness #itsm #wellbeing #daddancing #sdiconference

Kicking off today’s @sdi_institute event with Mark Boyer, Director Global IT Services, The Workshop 🙌 💡#drivingcontinualserviceimprovement #ITSM

📰 @MicrolandLtd and @CliffordChnce Awarded 5-Star Certification by Service Desk Institute (SDI) - markets.businessinsider.com/news/1033662816 A remarkable achievement 🏆⭐️ @sdi_institute #itsm #servicedesk #helpdesk #accreditation #worldclass #news @BusinessInsider

If you haven't reached out yet about our Support Services, you're missing a trick! 💫 lnkd.in/gb4zGf3 Our Experts bring knowledge & experience from visiting IT Services across the 🌎 They understand your challenges & have likely helped your competitors overcome them!...

@SITS24 Come by stand #625. Have a chat with the Marvellous @Noctor1905🌟& test your reactions on our 'beat the benchmark' game! 🎮 Don't forget to hunt down the QR code for a sneak peak into the upcoming ITSM Benchmarking Report- coming soon! 👀#servicedesk #SITSshow #ExCel #SDI

Join thousands of like-minded professionals and industry leaders across the world. Let’s shape the future of IT Service Management together 💪 Download the brochure today to discover the incredible benefits of becoming an SDI member ▶️ loom.ly/k9L6moQ

What do you think are the top must-have IT #skills today? 🎙️ Tune in to our latest podcast episode, where we dive deep into the topic of looking for talent in 2024 and fighting talent shortage! Listen here! ➡️ loom.ly/kZSHZc4 #talentacquisition #podcast #recruitment

🎦 Quick peek at @atlassian Jira Service Management! Turn your team into service superheroes, FAST. Just a teaser—want more? 🚀 Save your FREE spot at our webinar. 🔗loom.ly/H8VRNEg #SuperchargeYourTeam #JiraRevolution

💡Would you like to enhance your #leadership skills? Check out our 'Service Desk Manager' training #course! ➡️ loom.ly/Ig31B4o 🚀 Our course is designed for #IT professionals aiming to lead, motivate, and manage service desk teams effectively!

🎉 Hey there, service desk superstars! 🚀 Ready to take your conference experience to the next level? It's time to get pumped for Spark 25!🌟 Secure your spot now to unlock exclusive insider access! loom.ly/nJ-hJXc Don't miss out – pre-register today! #Spark25

Time to find your next breakout room! Be quick, they start in ten minutes⏲️ #ITSXSummit Next up in Salisbury 🔴, David Wright, Chief Value & Innovation Officer @sdi_institute He’ll talk about the latest shifts and innovations in the ITSM and Service Desk landscape. #ITSXSummit

Hello #Edinburgh! Ruth & Reece from the SDI team are ready for an exciting day at @digitfyi's #ITSXSummit 🙌 come & say hi! They're waiting with goodies & solutions to your #ITSM challenges! 🍬 💡 🎒 💻 💫

Thank you Matt Fife! ⭐️⭐️⭐️⭐️⭐️ @Trustpilot @sdi_institute trstp.lt/PhvlaGQYo

We are #SercoAndProud to announce that our Internal IT Service Desk colleagues recently achieved the 4-star ‘business led’ accreditation and were awarded at the Service Desk Institute (SDI) Awards 2023, along with two finalist categories and an award winner! @sdi_institute

We're on a mission to enhance your experience & need your help. Fill in this survey today surveymonkey.co.uk/r/sdisurvey (anyone in ITSM) Your insight shapes decisions & the future. A great easy #Fridayafternoon task! 😄 Thanks so much everyone 🙌💡

That's the end of two tech-filled days at the SDI Spark Conference. We enjoyed an insightful session on introducing layers of resilience to service management practices. And as always, It was great to engage in meaningful conversations with the UK's ICT community. #Spark23

Exitosas participaciones la Dra. @AriBucio y del Dr. @MauricioCorona en #Spark23, con los temas "Decoding Customer Emotions: Transform ordinary experiences into extraordinary" y "Data Science and Analytics - The Future of IT Service Management", respectivamente. 👏

#DataScience in #ITSM #ArtificialInteligence #Spark23

That’s it. 2 workshops done. #Spark23 is over for this year but it was a blast! 😎😊 #LapisConsulting

#AI The main investment needs to be in people & processes to blend the technology into the business & the culture. AI isn’t the end goal its the vehicle 💡🙌✨🤖@MauricioCorona #spark23