Stacey Valentine

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Stacey Valentine

Stacey Valentine

@SLValentine_vs

Head of Customer Success at @Voicescape_hc (Currently on Mat Leave) #CustomerSuccess & #Engagement enthusiast and a sort of runner. Views are my own.

Manchester, England Katılım Ekim 2013
1.8K Takip Edilen1K Takipçiler
Stacey Valentine retweetledi
The New York Times
The New York Times@nytimes·
In the immediate aftermath of a leaked draft opinion that suggests the U.S. Supreme Court will overturn Roe v. Wade, supporters of abortion rights emphasized that the procedure was still legal — but under serious threat. nyti.ms/3KQWId3
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Stacey Valentine retweetledi
Voicescape
Voicescape@VoicescapeUK·
The @LGCAwards are the Oscars of local government – so we’re delighted to be shortlisted in the ‘Technology’ category for our Council Tax collections collaboration with partner @mbrocouncil 👏👏👏
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Stacey Valentine retweetledi
Voicescape
Voicescape@VoicescapeUK·
What a night! It’s amazing to have been recognised as Best Technology Partner by @hdawards_ 🏆 We’re proud to be innovating in the #socialhousing sector to help our amazing customers meet the challenges and shape the services of the future. Well done to the entire team 🥳
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Stacey Valentine retweetledi
Voicescape
Voicescape@VoicescapeUK·
What is Voicescape Caseload Manager? 🤔 It's a groundbreaking solution that harnesses the power of AI, Machine Learning, our years of Data Science and Behavioural Insight expertise. 👉 Predict behaviours 👉 Automate interventions 👉 Maximise engagement lnkd.in/e5CHyc-u
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Stacey Valentine retweetledi
Voicescape
Voicescape@VoicescapeUK·
We're using AI and machine learning to revolutionise arrears management and help social housing leaders realise the true value of their income and arrears data. Join us for the launch of Caseload Manager on the 26th January. You don't want to miss this! app.livestorm.co/voicescape/cas…
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Stacey Valentine retweetledi
Voicescape
Voicescape@VoicescapeUK·
Voicescape Compliance A service designed to create engagement with tenants through tech and automation. We can help: - drive efficiencies - meet legal duties - increase satisfaction - meet statutory obligations #voicescapethoughtleaders
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Stacey Valentine retweetledi
Voicescape
Voicescape@VoicescapeUK·
How do we improve gas safety access rates? Redesign appointment letters to include nudge techniques - simplification - cost focus - norms - dedicated In our first test - the message didn't work, it was the medium - letters. #voicescapethoughtleaders
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Stacey Valentine retweetledi
Peter Hudson
Peter Hudson@petehud·
Another year done ✅ #CIHHousing2021 has been such fun, meeting new people and catching up with friends. Thanks to everyone for coming to say hello, thanks to our amazing @Voicescape_hc clients and thanks to my brilliant colleagues for making it such fun!
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Stacey Valentine
Stacey Valentine@SLValentine_vs·
@santanderukhelp Hi there, it is the cross street branch in Manchester, I checked online prior and it was listed as one that was open. I also recently tried to visit the urmston branch on a Saturday and it had closed at 12.30 but was listed as being open until 4.30 online.
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Santander UK Help
Santander UK Help@santanderukhelp·
@SLValentine_vs Hi Stacey, thanks for your tweet. We're sorry to hear this has happened. We'd like to see why this branch has been closed and when it is due to reopen. Which branch did you visit? ^CM
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Stacey Valentine
Stacey Valentine@SLValentine_vs·
How is anyone supposed to do personal admin like change their name after they get married if they can NEVER make it to a branch. This is ridiculous @santanderuk @santanderukhelp the 3rd branch this has happened to me at. There should be a way to make changes like this online.
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