John Doyle

Check out the latest episode of The Social Housing Podcast 🎙

@Lisa_MNicholls @Riv_rachael @Rooftop_Housing What a great appointment for Rooftop!

I’m really pleased to announce that @Riv_rachael will be joining @Rooftop_Housing team in November as Head of Income. Congratulations Rachel and look forward to welcoming you soon.🥳

@Voicescape_hc @Riv_rachael @JohnDoyleHC ‘Kids of insights’?! (Sorry - couldn’t help myself...)

@insidehousing @PaulBromford Brill and challenging article thanks! mck.co/2MrW8Zp highlights public sector differences: Monopolistic mind-set = no incentive to innovate/improve Serving everyone = one-size-fits-all Data in silos so no full timely picture of the customer’s overall experience.

Looking fwd to sharing our work on UC at this great event this morn. #behaviouralinsights #ukhousing #DataScience @Voicescape_hc hqnetwork.co.uk/events/event/u…

"Social impact is not fluffy" - @david_cowans is talking about how Places for People use data to measure their social value. Here are his five tips for success: #festivalofplace

Aliya Seyal from @CitAdviceScot introducing the work they do. Last year they helped 1 in 15 people with the top two topics being: - benefit support - debt support @hqn_ltd #hqnevents

@DWP Universal Credit updates: - Over 2 million people on UC - 33% are employed - 95% received full payment ontime #hqnevents #UniversalCredit

Susan Johnston from @DWP opens the talks in Edinburgh at the @hqn_ltd Universal Credit event. “In my 40 years at DWP, UC is the biggest challenge and change” #hqnevents

Anyone reading this might have a few tips to add to our blog - Managing frustration at work... ow.ly/IbZY30p5f5P twitter.com/Voicescape_hc/…

Hummm....reading this Independent article about DWP staff cuts of 21% I am reminded of the comments of a senior housing leader at an event we ran with @NewsfromYHN ' ‘The message I am taking back to the team is ‘it’s not getting any better’. independent.co.uk/news/uk/home-n…

@petehud @StaceyGreenVS You snooze ya lose bud - never anything left in the tank for next time!

@JohnDoyleHC @StaceyGreenVS Ahhh - that’s amazing! Miss you guys, save some fun for next time 🎯🍹

Voicescape much deserved night out!! ⁦@petehud⁩ ⁦@StaceyGreenVS⁩ we miss you!!

The Voicescape sustaining tenancies poll at #CIHHousing results are in!! Favourites blue and green in chart- yet interventions and comms on arrears are critical. Read how @NewsfromYHN created capacity to do all three - ow.ly/Q6Mw50uP3pK #ukhousing #socialhousing

@JASBar @insidehousing I love that voicescape get to be a part of your leading work @HomesSedgemoor well done!

What can behavioural insights do for social housing providers? Come along to STAND F10 at #CIHHousing in one hour to hear Steven Johnson, Chief Behavioural Officer @Voicescape_hc to find out. voicescape.co.uk/behavioural_sc… STAND F10 #ukhousing #behaviouralscience

About to start on STAND F10 at #CIHHousing @StaceyGreenVS shares her top tips on customer success voicescape.co.uk/voicescape-are… #ukhousing #CustomerSuccess

Starting now at #CIHHousing on STAND F10 Steven Johnson, Chief Behavioural Officer @Voicescape_hc shares learning from our work with social housing providers. Visit us to find out more voicescape.co.uk/voicescape-are… #CIH2019 #ukhousing #behaviouralscience

In 1hr at #CIHHousing on STAND F10 Steven Johnson, Chief Behavioural Officer @Voicescape_hc shares learning from our work with social housing providers. Visit us to find out more ow.ly/lqRJ50uLE1B #socialhousing #ukhousing #behaviouralscience

Voicescape sustainable tenancies poll - Wednesdays results at #CIHHousing: 49% would invest more in understanding customers; 37% in tenant engagement 14% in arrears intervention. Take part tomorrow at STAND F10 at #CIHHousing or online at: ow.ly/YIbf50uNuIC