Sony UK & Ireland

@MarcWailes Hi Marc, we're sorry to hear that you're experiencing a power issue with your Sony Bravia TV. Could you DM us with the full model name of your TV so that we can advise further? You can use this link to help you locate the model name: cutt.ly/we4zBzVf

@SonyUK I purchased an Bravia 8 11 last July which now has three flashing red lights and will not turn on, can you advise support please

@BobBarnes2005 Hi Bobby, we're sorry to learn that you're facing difficulties pairing your headset with your Windows 11. Please DM us with the model name of your headset so we can be able to assist you further. You can use this link to help you locate the model name: cutt.ly/we4zBzVf

@SonyUK @MicrosoftUK Can someone help me pair my headphones to Windows 11 please? They work perfectly on my @Apple devices 😉

@MakSinghJ Hi, we're sorry to learn that you're experiencing a battery issue with your WF-1000XM4. Could you DM us with the serial number of your headset so that we can advise further? You can use this link to help you locate the serial number: cutt.ly/we4zBzVf

@SonyUK I've had my WF-1000XM4 earbuds since 2022. They've been working fine right until it auto updated to firmware 2.31 was installed and now the battery level has been atrocious! I've checked online, done all the troubleshooting but still no luck.. Please help!

@FrostKrist67030 Hi Kristian, we're sorry to hear about your experience with the WF-1000XM5. Could you DM us with more details about the issue that you're experiencing with your headset and provide us with your case reference number if possible so that we can advise further?

@SonyUK Reaching out, I have now sent in my WF-1000XM5 ear buds twice for repair owned since Oct 25, your repair department have used them more than me! Same fault same response, and now you want them back a third time! Should have stuck to samsung. #Help

@123Yaydos37660 Or via the help page for PlayStation and entertainment-related matters: cutt.ly/ieDejcgG Alternatively, you can contact them directly on X using this link: cutt.ly/QruLtemp (2/2)

@123Yaydos37660 Hi, we'd like to highlight that there's no email address available for PlayStation support. You can only contact them at 02035382665. (1/2)

@SonyUK any email where I can contact UK playstation? I don't have time to use the phone or live chat

NEW INZONE H6 Air, the first open-back gaming headset in the INZONE gaming lineup🔥 This wired headset creates a wide, natural soundstage with 360 spatial sound, while driver technology derived from Sony’s MDR-MV1 open-back studio monitor headphones delivers powerful details.

Orange is the new black 🟧🔥Introducing the all-new Fnatic editions of Mouse-A, Mat-D and Mat-F.Same pro performance — now in full Fnatic style. Pre-order yours today. #SonyINZONE #Fnatic

Introducing the all-new Fnatic editions of Mouse-A, Mat-D and Mat-F. Same pro performance — now in full Fnatic style. Pre-order yours today #SonyINZONE #Fnatic #esports #GamingTech #ProductAnnouncement #NewRelease

NEW LAUNCH for gamers: 1. Sony INZONE Buds in NEW Glass Purple 2. NEW Sony INZONE H6 Air Open-Back Wired Gaming Headset 3. NEW Sony INZONE M10S II Gaming Monitor 27 inch Discover now: bit.ly/4mXZyjG #SonyINZONE #GamingTech #ProductAnnouncement #NewRelease

@lord_talbot Or via the help page for PlayStation and entertainment-related matters: cutt.ly/ieDejcgG Alternatively, you can contact them directly on X using this link: cutt.ly/QruLtemp (2/2)

@lord_talbot Hi, we specialise in consumer electronics such as TVs, audio products, cameras, and mobile devices. For assistance with PlayStation products, we recommend contacting our colleagues at PlayStation Support directly at 02035382665. (1/2)

@SonyUK is there a reason I cannot checkout a PS5 disc drive?

@nyrak62 Perfect timing! 📸🦅

Blue 33 dived into the water, picked up remains of a Koi? he brought back to the nest the day before. He kindly shared the leftovers with Maya, what a gentleman! @rutlandospreys @LeicsWildlife @timmackrill @RutlandHerald @SonyUK @_BTO @RutlandWaterNR @RSPBbirders @Rutlandbirds

@BeardedSapper Hi Darryl, we're sorry to hear that you're experiencing a lip-syncing issue with your Sony soundbar. Could you DM us with the model names of both your soundbar and TV so that we can advise further? You can use this link to help you locate the model names: cutt.ly/we4zBzVf

@SonyUK I have a Sony Bar 6. It keeps going out of sync with my TV. Connected by eARC with A/V sync set at 0 secs. Using streaming services but happens on all services.

@twamers Hunting mode activated! Incredible shot! 📸👏

Always a pleasure to photograph Osprey T7 from Rutland. Born in 2016 on Manton Bay nest site, his parents Maya & 33 are still going strong ! @LeicsWildlife @GwashOspreys @RutlandWaterNR @rutlandospreys @Rutlandbirds @timmackrill @SonyUK #wildlife @NatGeo

@BenthamDeborah Hi Deborah, we're sorry for any unintended inconvenience! Could you please DM us with the full model name of your headset and elaborate more about your issue so we can be able to assist you further? You can use this link to help you locate the model name: cutt.ly/we4zBzVf

@SonyUK how can I get official Sony earbud tips? They seem to be unavailable on your website, which is pretty poor considering you deliberately have a non standard connection.

@Northlander74 Hi Stephen, everything will be released soon. Stay tuned! 👀

@SonyUK The new BRAVIA 2 II, it doesn't give many details in the website about the actual screen tech? 120hz? VRR, OLED or Full LED Array? TV outputs?

@AbhijatSarari Hi, we're sorry to hear that you're experiencing difficulties repairing your WH-ULT900N. Could you DM us with your proof of purchase (VAT invoice) and elaborate more about the issue so that we can advise further?

@sony_india @SonyUK @SonyCares My WH-ULT900N (Serial: 1009828) has the known headband crack defect. The UK site confirms it is COVERED, but Sony India denies the repair due to their own database lag, treating my officially imported Indian unit like an international one.

@Supergios Absolutely stunning shots! 📸😍

Well London was a bit epic this weekend thanks to @SonyAlpha @SonyUK for their training event. Superb. 👌 @BBCLondonNews #sonyalpha

@mugu_reporter Hi, thank you for pointing this out. Please report the account directly to eBay, as they would be able to assist further from their side.

@SonyUK Here is an example, if this one could be escalated please, as the seller will not remove, and has sold 160 of these already - ebay.co.uk/itm/3068044545…

@SonyUK do you participate in the Verified Rights Owner (VeRO) program on eBay? There seems to be 100s of counterfeit/fake capacity SD cards using Sony branding, but you don't have a counterfeit/enforcement email like @SanDisk and @Lenovo- how can I report these via email to you?