Saba Naveed

@Motawif_SA You gave us land only Hajj package yesterday staring from 5th. We booked our own flights and now Qatar airways is telling us we can land on the 5th, too late. What do we do?

Did you know that you can use our portal to get your status updates? Whether it's your package details, MOFA ID, or adding your own flight details. Just check your profile on motawif.com.sa #YourHajjWithMotawif #Motawif #Hajj2022

@redcardinal617 @qatarairways @mkabir Usa

@SabaNav39007064 @qatarairways @mkabir Saba naveed where was ur flight from originally?? From USA? Or do u live in doha?

@qatarairways Can you pls clarify why passengers can't board with valid Hajj visa from SFO and LAX? 300+ today-7/5. Many missed today's+stranded at airports. Thanks,

@tfrabiah We were given ‘land only package’ starting from July, 5th and we’re told to book our own flights just yesterday. We bought tickets and received hajj visa. Now @qatarairways is telling us they can’t us take anymore for hajj as July 5th is too late. We are stranded. Please help

A commitment to care, which we oversee year after year. 🕋🇸🇦 #Mecca_and_Madinah_Eagerly_Await_You

@MoHU_En We were given ‘land only package’ starting from July, 5th and we’re told to book our own flights just yesterday. We bought tickets and received hajj visa. now @qatarairways is telling us they can’t us take anymore for hajj as July 5th is too late. We are stranded. Please help!

We are proud of our Leadership's commitments and care. #Makkah_And_Madinah_Eagerly_Await_You

@mkabir @qatarairways @MoHU_En Already did

@SabaNav39007064 @qatarairways it will help to provide specifics to Qatar on DM. If they are following directive from @MoHU_En , then the issue must be dealt by KSA.

@qatarairways QR 1184 what date though?

@SabaNav39007064 This is due to the restrictions imposed by the country of your destination. The last flight accepted for Hajj purposes is QR 1184. For more information, contact the embassy/consulate.

@qatarairways Okay, then why did you sell us tickets to Jeddah just yesterday??

@qatarairways @mkabir There are 300+ people stranded. We just bought the tickets yesterday for Jeddah and now we are told you can’t take us. What’s going on??? Figure it out soon & clarify.

@mkabir Please provide the flight number(s).

@tfrabiah @Motawif_SA @MoHU_En @qatarairways SOS please help Qatar airways not allowing hujjajs to board the flight from US- SFO IAD & LAX airport. We were given a hajj visa just yesterday with new ‘land only package’ for USflights leaving on the 4th It’s an emergency situation. HELP!

@Motawif_SA @Motawif_SA @MoHU_En @qatarairways SOS please help Qatar airways not allowing hujjajs to board the flight from SFO IAD & LAX airport.

If you are waiting for your e-Visa to travel for Hajj, kindly check your email to take note of your MoFA ID so you can complete the e-Visa application. 1- Visit the MoFA website by clicking here visa.mofa.gov.sa/Account/HajSma… (1/2)

@MoHU_En @Motawif_SA @MoHU_En @MOHU_Care Hearing that Non-Saudia airlines are denying people boarding with Hajj Visas if their arrival is beyond JUL 03 23:59 in JED. Many people (300+) booked in last 1-2 days on non-Saudia airlines arriving JUL04/05/06 in JED. PLEASE HELP and CLARIFY

@tfrabiah We are still stranded at home waiting for @Motawif_SA to solve our #paidbutfailed issue. It’s been 12 days and Motawif has been making false promises only. Please don’t forget about us - please intervene @tfrabiah

For the ideal journey, use the #Hajj_Awareness_Guides: guide.haj.gov.sa 13 guides in 14 languages in partnership with the General Authority for Awqaf to educate pilgrim #Makkah_and_Madinah_Eagerly_Await_You

@Motawif_SA I guess you want to plan our hajj from the comfort of our homes @Motawif_SA Hundreds of Americans still stranded at home waiting for you to get your act together and resolve our #paidbutfailed issue. @MoHU_En

Take this tour with us to experience the pilgrims' accommodation in Makkah. Comfortable and modern with close proximity to the Holy Masjid so our guests can focus on their worship. #YourHajjWithMotawif #Motawif

@HaramainInfo my heart breaks, my eyes weep, my body hurts. I waited years and this was my chance only for it to be taken away. I will stand on DOJ and know I did everything I could to fulfill my Hajj obligation. @Motawif_SA @MoHU_En @USAinKSA #paidbutfailed

@MoHU_En We have been promised our #paidbutfailed issue would be resolved in 24, 48, 72 hours many times in the last 11 days by @Motawif_S . We are still waiting, hanging on a thread while time is running out. Please help@ MoHU_En

The Ministry of Hajj and Umrah contributes to overcoming the difficulties facing the beneficiaries of the electronic portal for pilgrims from Europe, America and Australia. #Makkah_and_Madinah_Eagerly_Await_You

@MoHU_En JAK for your intervention! We are eagerly waiting for the resolution to our Paid but Booking Failed issue. Thanks again!

@USAinJeddah We locked a package and paid for it on 6/19. Immediately the booking failed and we have been told multiple times they will honor our booking in 24, 48, 72 hrs but nothing has been done for 8 days. Time is running out for hajj.

@MoHU_En It was a good idea but @Motawif_SA destroyed it with their incompetence. There was some glitch every step of the way! So heartbreaking!

Introducing a unified e-portal designed to optimize and offer several essential services to Hajj pilgrims. #Makkah_and_Madinah_Eagerly_Await_You

@MoHU_En Motawif took money from us for a package and is now telling us after many days that’s it’s not available anymore..sorry. How is that possible?

Two years after the pandemic, the first wave of pilgrims from Europe, the US, and Australia has just arrived. They gathered in peace and security, applying through an e-portal containing all Hajj travel procedures and services. #Makkah_and_Madinah_Eagerly_Await_You

@AbuStranger6311 @Motawif_SA I Emailed Care@haj.gov.sa With booking failed issues

@Motawif_SA Can you please let me know what is happening with my package? I’ve booked it but it has failed since Saturday last week. No one is getting back to me. I sent DM as requested.

We are delighted to welcome the first Hajjis to Saudi Arabia. We are looking forward to welcoming the rest of you in the coming days and hope that your time here is memorable and spiritually fulfilling. #Motawif #Hajj2022 #Hajj1443