Sabrina Verjee

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@BTCare I need to move the master socket, please book an engineer appointment for me

@bt_uk I need to move my master socket. Tried to call customer services on hold 30 minutes x 2. Online chat 45 minutes no success!

@BTCare BT please send an engineer out to fix the telephone and internet fault reported over a month ago.

bt please can you send an engineer out to fix the fault I reported over a month ago - losing my patience really!

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@BTCare @SabrinaVerjee I hardly ever use my telephone line but every time I do there is crackling please fix it

@BTCare By the way - that line never got installed! Now haivng issues with our other line. BT sucks. I want out of my contract.

@BTCareNot Anyone know how to get BT to stop overcharging for broadband usage? I use about 8GB a month but they claim I use 35GB

@BTCare BT claims I used 35GB in April - I wasn't at home for a single day in April. Please tell me how this is possible.

@BTCare Hello BT - please can you fix my broadband usage overcharge? I use less than 10GB a month but your monitoring is claiming I use more

@BTCare I still don't have a working telephone line

@CarlisleStation Last night I had to drive to London as my train was cancelled, can I get a full refund for my return ticket as well?

@BTCare I've managed to get the engineer out now. Thank you.

@BTCare The chat link was my first port of call but I was quickly told that they had no access to information about engineers visits.

@BTCareNot JUst wasted my morning waiting for BT who clearly don't care! so @BTcare please prove us all wrong here - show you care!

@BTCare My BT engineer was due to arrive between 8am and 1pm today to install a new telelphone line, noone has been, noone has contacted me.